eHarmony Reviews

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Cancelation

Hello. I had subscribed to your website but I canceled it a couple of days ago. But now I noticed that you deducted money again from my account. Would you please cancel my subscription otherwise I need to call my bank to dispute it .thanks
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ID
#2127437 Review #2127437 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

So hard to contact the company

Please a need to cancel my membership, and I want my money back. There is not a support or contact number
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ID
#2127244 Review #2127244 is a subjective opinion of poster.
Location
Daphne, Alabama
Preferred solution
Full refund

Please just cancel my account and profile

Cant reach anyone , not happy with product
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ID
#2126009 Review #2126009 is a subjective opinion of poster.
Product
Eharmony Profile
Pros
  • No contact
Cons
  • Its a scam
  • Fake profiles
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bank account was charged after account was canceled

eHarmony - Bank account was charged after account was canceled
I canceled my account maybe about a month or so ago and my bank account has been charged $34.21. When I cancelled my account I was told no more charges would be made to my bank account. If it was not successfully deleted/cancelled that needs to be done and the money refunded back to my account.
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ID
#2125301 Review #2125301 is a subjective opinion of poster.
Product
Eharmony Account
Pros
  • Easy to join
Cons
  • Pathetic
Loss
$34
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Usage issues

Keeps having errors and issues. Cant see some messages. Really wanting my money back and this cancelled.

User's recommendation: Don’t pay for this.

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ID
#2124952 Review #2124952 is a subjective opinion of poster.
Location
Portland, Oregon
Cons
  • Can not cancel
  • Not being able to view messages cause the app was down
  • How spotty the app was

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Faults active status On accounts.

I met my boyfriend on eHarmony. We decided to take a break from online dating to date each other. Something told me to check our accounts. And both were active even tho we had not been on eHarmony in weeks. And because of this it led to a break up, Because this was an automatic trust issue of staying offline. If you are having a problem with faults on line activity for people who have hidden their accounts or took a break. I'm really disappointed in eharmony I lost a relationship with a really great guy because of this issue. It showed him as active and online. When he had been inactive on his account for weeks.
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ID
#2122737 Review #2122737 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Apology
New Reviewer

Cancel

Your phone number didnt work. I tried canceling online but I didnt take and charged me $60 again this month.
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ID
#2121991 Review #2121991 is a subjective opinion of poster.
Location
Westminster, Colorado
Loss
$59
Preferred solution
Full refund
New Reviewer

Billing

Want to cancel Phone number is incorrect Can only email
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ID
#2121684 Review #2121684 is a subjective opinion of poster.
Location
Orlando, Florida

Tired of getting stuff from ya

Im married and husband think Im cheating on him
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ID
#2118633 Review #2118633 is a subjective opinion of poster.
Location
Heltonville, Indiana
New Reviewer

I keep getting billed & just wanted free trail!!!

Keep getting charged when all I wanted to do was free trail!!!!
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ID
#2118542 Review #2118542 is a subjective opinion of poster.
Cons
  • Charged when not expecting
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund and cancel service

Please refund the subscription. I did not set this up from my computer. I am also having problems with Amazon. Someone hacked me with my bank account or debit card. Thank you
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ID
#2117108 Review #2117108 is a subjective opinion of poster.
Loss
$136
Preferred solution
Full refund
New Reviewer

My money back

I have never used eharmony in 9 months. Now they charging me money. No body is answering the customer care number
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ID
#2116258 Review #2116258 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Eharmony customer service phone number
Cons
  • No phone answer
Loss
$95
Preferred solution
Full refund
New Reviewer

Because you are telling me I'm responsible for fraudulent charges

Nobody answered the telephone call

User's recommendation: Do not use this service.

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ID
#2116237 Review #2116237 is a subjective opinion of poster.
Location
Charlotte, Michigan
Loss
$838
Preferred solution
Full refund

I bought the wrong subscription

I think it is funny it is called pissed customer service and I cant talk to anyone that makes me pissed LMAO

User's recommendation: Dont use your credit card online it get hacked then your out of money and pissed wont help you lol.

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ID
#2116051 Review #2116051 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

I would like to cancel my account

Nothing specific I just dont want to renewal my contract

User's recommendation: Maybe.

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ID
#2115040 Review #2115040 is a subjective opinion of poster.
Preferred solution
Full refund