eHarmony Reviews

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New Reviewer

Billing

I accidentally selected the wrong payment plan. I am a single mother and I just spent $191 of my rent money. Please refund this so I can pay for one month. Ive been single for almost 6 years and this was my first attempt to try this and I meant to do the one month for $20
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ID
#2080281 Review #2080281 is a subjective opinion of poster.
Pros
  • Meeting someone
Loss
$171
Preferred solution
Price reduction

To cancel membership. This is horrible the kind of people you meet. Not what I expected.

Very weird people. Didnt like at all.

User's recommendation: Never recommend.

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ID
#2080003 Review #2080003 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Don’t like this dating site

I refuse to pay for this dating sight. It nowhere near what I was expecting. Im calling my credit card company to dispute it for me since none of the numbers you have their dont work.
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ID
#2079779 Review #2079779 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Too many fake profiles
  • No phone number for customer support
  • No contact info
Preferred solution
Full refund
New Reviewer

Only wanted to pay for 3 months

I was told that my payments would be stopped after three months of paying 77.00. The company is still charging me and I would like some answers.
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ID
#2079550 Review #2079550 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Cons
  • Horrific customer service
  • You cannot contact e-harmony
Loss
$385
Preferred solution
Full refund
New Reviewer

Charge on acc and I don't approve

I signed up nine days ago as a first time user and while looking at my bank statements saw that your company charged me $271.95 which I never agreed to. I was expecting to be charged $12.00 for one month cause it was 50% off and when asked if Id like it for one, two, or three months I selected one.

User's recommendation: Be careful.

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ID
#2078216 Review #2078216 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Cons
  • Fraudulent
Loss
$250
Preferred solution
Price reduction
New Reviewer

Hacked account message

I joined about a week ago to the tune of 249 dollars and now my account is hacked and I cant use it. I want my money back and my profile totally deleted!

User's recommendation: Don’t join eharmony.

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ID
#2070566 Review #2070566 is a subjective opinion of poster.
Loss
$249
Preferred solution
Full refund
New Reviewer

I'm also tired of the stupid women on here fake scammers liars I'm tired of it who would go on here

Your stupid app doesn't work I'm mad at eHarmony because you're stupid app doesn't work I need some help renewing
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ID
#2068843 Review #2068843 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
New Reviewer

I was double charged

I have been trying to call e harmony and there is no one answering Is anyone there? I have tried for 1 week to call have been charges 2 times this month for July

User's recommendation: Not good.

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ID
#2068787 Review #2068787 is a subjective opinion of poster.
Loss
$25
Preferred solution
I was double charges for mo th of July
New Reviewer

To re activate my subscription

Trying to reactivate my membership. Can't get anyone to get back to me. Its been almost a week since I sent a message....

User's recommendation: Have alot of patience....

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ID
#2062455 Review #2062455 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Preferred solution
Deliver product or service ordered
New Reviewer

No answer

I just want more info before I pay to join. I have been running in circles trying to just get a phone # to talk to someone. When I finally found a number, there was no answer. If it is this difficult to reach someone at eharmony I may have to rethink this and go with another service.

User's recommendation: Good luck reaching customer service.

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ID
#2059822 Review #2059822 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to cancel my membership asap

Trying to call customer service getting no answer

User's recommendation: Not good.

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ID
#2059802 Review #2059802 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Eharmony toll free number
Loss
$87
Preferred solution
Full refund
New Reviewer

Cancellation

The website didnt work for me, I dont have views in my profile. Its is dead.

User's recommendation: Visit to my page and see for yourself.

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ID
#2059800 Review #2059800 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Preferred solution
Full refund
New Reviewer

Cancellation

I am unable to be connected To any of the customer service numbers

User's recommendation: Provide a working phone #.

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ID
#2059515 Review #2059515 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Easy to join
Cons
  • Not sure
Preferred solution
Full refund
New Reviewer

Want to cancel subscription

I am not able to afford the amount every month for the next six months. I wish to terminate my six-month subscription.
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ID
#2056904 Review #2056904 is a subjective opinion of poster.
Product
Eharmony Subscription
Preferred solution
Cancel my subscription

Refund

Hi I antwann Haggins I made a purchase with your service today after cancellation do I get a refund?
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ID
#2056476 Review #2056476 is a subjective opinion of poster.
Location
Orlando, Florida