Gerard B Dyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get through busy signal all the time

Looking to purchase a membership and it says $20 a month and they want to start off by me paying $60 a month which I preferred not to preferred to buy $20 a month for the next 12 months. Why do I have to purchase the next three?
View full review

Preferred solution: Price reduction

Michael R Shu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get ahold of anybody for help not texting or calling

So far there is no customer service not calling or texting nothing works and there platform isn't set up correctly giving me matches 250-300 with no way to change it
View full review

Preferred solution: Someone to fix my problem

User's recommendation: So far don't sign up

Dale T Oty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not enough members and poor refunf policy.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Just not enough members in a 30 mile radius. You are forced into taking a long term subscription and even if you meet someone,and want to cancel your subscription you are still responsible for monthly payments until your 6 month subscription ends. Other sites are month to month.
View full review
Loss:
$40

Preferred solution: Nothing. For e harmony to stop sending me emails and ads.

User's recommendation: Do not subscribe. Zoosk or plenty of Fish have month to month subscription

Patricia S Lsj

I want to talk to them

And up for one month and post to be 1499 and you charge me 85 so I want to cancel and I need to know when I will get my money back her
View full review
Loss:
$85
Jeanine M Qmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

I did a 8 dollar subscription and y’all charging me 400 dollars

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Over charged when I was trying to get a 8 dollar plan I need to talk to somebody I tried calling last night ringing busy
View full review

User's recommendation: No wouldn’t

Dora D Fjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality of the service

I joined eharmony a few weeks ago, and I keep getting the exact same matches. The problem is that I paid for a whole year. Can you please be merciful and aware of this deficiency and at least reduce the paying period so I don't lose $500 for basically 7 or 8 matches for the rest of the year. I tried to call the three telephone numbers listed online and all three had busy signals.
View full review
Loss:
$500
Cons:
  • Always the same group of 6 or 7 people
  • No matches

Preferred solution: Price reduction

Vickie S Dbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just to hopefully save others money.

I was not asking for a full refund. Just a break on what I still owed. They wouldn't even do that. Sad.
View full review
Loss:
$299
Cons:
  • Pricey

Preferred solution: Price reduction

User's recommendation: Do Not Recommend

Gerard B Dyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pricing

I was offered 60% off before midnight tonight Easter day. What time is it to join? Did not allow me to receive the 60% off. Not happy.
View full review

Preferred solution: Price reduction

Elizabeth P Afe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanted to cancel and a refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
When I put in my details the site directed me to a number to call, but that wasnt a working phone number
View full review
Loss:
$343
Cons:
  • Site is unclear

Preferred solution: Full refund

User's recommendation: Don’t trust the site. I was only supposed to pay $20 then I was charged $343

Anonymous
map-marker Bad Axe, Michigan

I need to talk to a customer service representative

Possible fishing. I called all 3 customer service phone numbers & all 3 said call cant be completed. No way to leave a message. Customer service is bad. I will never recommend this dating site
View full review
Dale T Oty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment of last installment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Your app stinks. There are not enough members to view. I had little to no interactions between members as opposed to other dating apps like Zoosk. I was forced to take a subscription for several months instead of month by month. I called 6 different customer service phone numbers but they all said the number is not in service.
View full review
Loss:
$161
Cons:
  • Not enough matches

Preferred solution: I want to cancel my subscription with no further installments. They made me take a subscription $40.38 debited monthly which I did not want. I just payed my last installment on 3/9/23. Now I would like to cancel my subscription!

User's recommendation: Do not join E- Harmony. Join Zoosk or plenty of fish! They are much better dating apps.

Shawna Ngo
map-marker Eugene, Oregon

I cannot get into my account

Can't get into my acct it says when I login it will send me a code to verify, and I've never gotten the code
View full review
Anonymous
map-marker Belleville, Michigan

Need to fix my card information

I'm trying to give you my card info so I can pay but no answer your phone always busysomeone answer the phone
View full review
Mark D Jon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You took my payment but did not unlock my account

This month my payment of $122.00 was debited from my credit card but you blocked my account and have not unblocked it yet. I have emailed several times with no response and EVERY single one of your customer service numbers is constantly busy...I mean always...which tells me you just arent answering your phones and dont give a crap about your customers after you have their money...So either give me what i have paid for or refund me and cancel my membership.
View full review
Loss:
$122
Cons:
  • Never answer phones
  • Terrible customer service
  • Matching algorithym thing is total bs

Preferred solution: Full refund

User's recommendation: Skip Eharmony. too many lawsuits and too few ways to get customer service if needed

DEIRDRA C Vum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My photos were rejected

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid a lot of money to make sure I posted quality photos of myself. None of my photos were photoshopped and were taken a week ago. I dont understand why my photos were rejected with no explanation.
View full review
Pros:
  • Personality quiz is helpful
Cons:
  • Reject photos without stating requirements

Preferred solution: Deliver product or service ordered

  • 1
  • ...
  • 104
  • 105
  • 106
  • 107
  • 108
  • ...
  • 361