eHarmony Reviews

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Tried to make payment to subscribe
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ID
#1066108 Review #1066108 is a subjective opinion of poster.
Reason of review
Problems with payment

Login information

My name is Korey Geer.I have been trying to reach you.I have not been able to login "because"i dont know my current login information.If i want to change my login information,How do i do that? Are you able to send me my login information? You can email me at koreygeer@***.com I hope this goes through this time. Im talking about my eharmony login information.
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ID
#1063505 Review #1063505 is a subjective opinion of poster.
Product
Eharmony Account

The worst waste of money

They have no matches for me in NY. Everyone is from Atlanta, Virginia and California. I wanted professional men ( since I'm a licensed professional) and they gave me truck and construction workers. I asked for African American and they sent me white. I asked for men between 46-54 and they gave me 57 and 41. I asked for a waiver to cancel membership earlier due to the above and I have been ignored. Men on this site are not real paying members, they only sign up and communicate during the free trials only. No one response and I'm considered an attractive woman. They don't match you as promised
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ID
#1062810 Review #1062810 is a subjective opinion of poster.
Service
Eharmony Matchmaking Service
Reason of review
Bad quality

Auto-renew too early

Today was the lsat day of my 6 month membership. I logged in to cancel and they had already auto-renewed for the next 6 months. There was no notification that the auto renewal would activate on the last day of my paid membership, I should have been able to cancel up until today. Overall, this company has had horrifying customer service throughout these 6 months. They are clearly out for the money and it is important that all consumers know that they are useless. Customer service should be important to companies such as this and it is a complete disaster with eHarmony. I hope people read this and choose another online dating service.
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ID
#1062629 Review #1062629 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Eharmony Subscription
Reason of review
Poor customer service
Loss
$216
Preferred solution
Full refund

Hugeee Scam, don't do it

My Paypal charged three times for about 60 bucks every few months. The company has no customer service and simply sends an automated email response stating there policy and terms/ conditions. I must have tried it out for about 7 days tops and was told I could not get a refund until my balance is paid in full and I used the site longer than the allotted trial period. Don't pay for this sham. Been on it for months and not one response from my matches. If the company was truly reputable they would allow a fair amount of time to try it out and would refund if a customer was not satisfied for any reason. That old guy in the commercials is probably a fudge packer.
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ID
#1062525 Review #1062525 is a subjective opinion of poster.
Product
Eharmony Subscription
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
New Reviewer

I want the free message promo

I am being asked to join and pay
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ID
#1061623 Review #1061623 is a subjective opinion of poster.
New Reviewer

My password reset

Send request many of times for password reset so I can stop u from charging my card. I need my reset soon
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ID
#1558079 Review #1558079 is a subjective opinion of poster.
Location
Greenfield Center, New York
New Reviewer

Change password and email address

I accidently logged out of eharmony,and i want to change a couple of things on my eharmony profile. I need to change my email address because koreygeer@***.com I really don't use it anymore. I also forgot my current password for eharmony and i need to change but Im not how to do it. I also want to remove a female picture from my front page of my profile.But Im having a really hard time doing it.I even tried from my PC. How do I do that?
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ID
#1053082 Review #1053082 is a subjective opinion of poster.
Product
Eharmony Account
Reason of review
Damaged or defective
New Reviewer

Refund

I cancelled 2 days after signing up was told I would get refund yet you are still billing me
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ID
#1051523 Review #1051523 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

EHarmony is a rip off....

I tried it for 30 days and all of my matches have not been to the specifications I entered. Every search is not what I put in (ages and distance and race). I don't care to see all the so called matches that don't match the information I put in but what your site decides I need to look into. This site is very user unfriendly and matches you with people who don't match your profile or wishes. I tried it for 30 days and wanted to cancel and was told I have to pay for a full year..... This is such a rip off.... I've been on several other sites and if your not happy after a certain amount of time you can cancel and get a refund for the remaining part left. After reading your reviews, your commercials are fraud and the majority of your reviews are unhappy customers and have the same complaints that I do. Get a clue.... I will report your site as a fraud and will do what I can to protect other people from getting sucked into your horrible site..
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ID
#1050728 Review #1050728 is a subjective opinion of poster.
Product
Eharmony Subscription
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Cancel profile

I would like a full refund...I thought I was only going to pay 32 dollars for a one month membership and I was charged 98 dollars..after reviewing my marches I don't think I'll find the one for me on here..
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ID
#1049484 Review #1049484 is a subjective opinion of poster.
Product
Eharmony Subscription
Reason of review
Return, Exchange or Cancellation Policy

Poor dating site

I signed up for eHarmony.com thinking that I would find a match in my area. Over 90% of my matches or from out-of-state no conversations ever went beyond messaging between each other on the site I am very disappointed . I went to another dating site plenty of fish and found a beautiful woman and it didn't cost me a thing. I'm trying to get out of my subscription and their policy states that they're not allowed to let me out until my subscription is fully paid which I think is bogus since I did not hold up their end of the bargain.
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ID
#1049008 Review #1049008 is a subjective opinion of poster.
Product
Eharmony Subscription
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Eharmony - Matchmaking Service Review

I signed up with EHarmony a couple of weeks ago and since you can't see any photos or respond to any custom messages without a paid subscription, I subscribed. I signed up for the one year subscription for 11 dollars and change per month, billed in three installments of 47 something dollars. After being on the site for these couple of weeks, I've found that just about all of the matches I've received are miles away, in other states. I am in Texas and my distance range most definitely did not include, ALASKA, CALIFORNIA, FLORIDA or any of the other ridiculously far states that my so called, matches are in. I AM 61 and my intent is not to roam all over the country to meet someone. When I attempted to cancel my account, I found out that regardless of how little use this site is to me, I am stuck paying the other 2 installments, wasting my 143 dollars. While I am stuck with this until next March, EHarmony very graciously will allow me to opt out of receiving matches. That's like saying,"We got your money, so we couldn't care less whether you use us or not. WHAT SCAMMERS THEY ARE!!!!.
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ID
#1026170 Review #1026170 is a subjective opinion of poster.
Service
Eharmony Matchmaking Service
Reason of review
Not as described/ advertised
Been a paying member on the site for close to a year now. I signed up with high hopes, having heard nothing but good stories about EHarmony. Well, that was short lived... Complaint number one, the price. Eharmony doesn't let you go in for a monthly subscription, oh no....
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ID
#1021457 Review #1021457 is a subjective opinion of poster.
Service
Eharmony Online Dating
Cons
  • Subscription options
  • Matching system
  • Matches
Reason of review
Poor customer service
Loss
$160
EHarmony is now trying to match men with MEN
EHarmony is now trying to match men with MEN
I'm highly offended that we pay money to this service to find a compatible woman, and they completely disregard that and try to present a male paying customer with a MALE match. I want a refund! Why is eHarmony trying to promote *** relationships? Buyer beware if...
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ID
#1021084 Review #1021084 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Eharmony Online Dating
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Full refund