eHarmony
Reviews and Complaints
Please cancel this subscription- I do not use the service
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge on my credit card.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHave been cancelling membership
- Very disappointed
Preferred solution: Full refund
Tried calling all the phone numbers to cancel the eharmony but all the number they give out are bogus, you get a busy signal before it rings. It’s so hard to get a person to talk to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute bill
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer3 day trial sure yeah right!
Preferred solution: Full refund
User's recommendation: Ruuuun do not use Eharmoney
Fraudulent activity by e Harmony
I am apparently one of Thousands of consumers who have been subjected to a collection agency RFGI, who represents Eharmony. The shady and unethical billing practice of E Harmony should be criminal and investigated on a state and federal level.
Billed sequentially for a membership which was out of service, no way to cancel the membership, all customer service numbers provided by E Harmony were non working, unable to access the account online to try and rectify the issue, billed for the most expensive membership option, when It was only a 3 month, minimal cost membership. RFGI has been notably complicit according to many reports, pursuing collections on behalf of E Harmony, knowing a 1.3 million and 1 million settlement was awarded to consumers in five california cities for fraudulent billing practices and consumer fraud. RFGI was unwilling to negotiate on any level, even though I offered to pay half of what i supposedly owed E Harmony, just to avoid a mark on my credit. I subsequently told RFGI to pound sand on principle, I'm refusing to pay any money regardless of the hit to my credit score.
To this day, I have never recieved any correspondence from E Harmony, nor any reply from customer service.
RFGI had supposedly found my contract and provided said proof of the contract with a ficticious home address in a different state which i have never lived. Lesson: Don't do business with E Harmony, ever.
- Consumer fraud
Preferred solution: Fraudulent charges dropped
User's recommendation: Avoid doing business with E Harmony
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioNeed help with account
User's recommendation: DON'T sign up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaThey stole my money
User's recommendation: don't try them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kansas City, MissouriResolved: Cancel subscription and refund
The man, answering the phone was rude. I couldn't understand him, so he got louder, leaving on the phone for long periods of time,and telling me to be patient.
He hung up on me at one point, and I called back and then he put me on hold and never came back on the phone. I tried four times to call in the line was busy. I did not get anything resolved. He was trying to get passwords for different apps that I had that had nothing to do with eharmony.com, like text now.com.
I don't know what else to do seem since he seems to be the only one answering the phone today.
I will try to call back tomorrow to see if I can resolve this issue. I want a refund and cancellation of my subscription to eharmony.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't realise what I paid for only wanted a month not a year please refund me
- Take money on false pretences
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayments in subscription
Preferred solution: I need to know when my account will be paid for/
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant my money back and taken off the site
- Scammers
Preferred solution: Full refund
Employees don’t answer phones calls!!!! no Customer Service at all. !!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Windsor, OntarioCan’t speak to anyone when trying to call
User's recommendation: Don’t bother
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