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account money service subscription site refund customer customer service matches membership
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New Reviewer

Cancel account

I found someone thru your sight and asked to cancel and money stop coming out of my account that did not happen you took 130 more dollars out thru April of next year

User's recommendation: Stay away.

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ID
#2570090 Review #2570090 is a subjective opinion of poster.
Pros
  • Found the love of life
Cons
  • False promotion expensive subscription
Loss
$130
Preferred solution
Full refund

To cancel my account

I cancelled my subscription and they're still taking the fee outta my account also I'm still getting emails from them l want all this to stop
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ID
#2569840 Review #2569840 is a subjective opinion of poster.
Location
Valparaiso, Indiana

The worst dating site

Can't get a hold of customer service to cancel membership have to cancel my bank account just to get out of this scam

User's recommendation: Don't use this site.

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ID
#2569274 Review #2569274 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel subscription

my name is Diana Easter I'm trying to cancel my subscription could you please call me back. 503328****dropoed calls

User's recommendation: Answer.

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ID
#2569254 Review #2569254 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Cons
  • No what i know now would never go back
  • Horrible scammers and bits for months
  • Send matches that are not matches
Loss
$34
Preferred solution
Cancel membership without anymore charges to my account. I had the worst time with e harmony and would just like my money back but will take a cancellation without anymore charges.

Account closed! $119 bank charge!

I started an account for my son that he took over I havent been on the account for over a year and he may have even deleted the account and on Friday they charged me $119 for Nothing. I cannot get a hold of them through anyway no phone number will answer its busy all day every hour I call and every attempt to do customer care leaves me without any way to get a hold of a representative I am not an account member I cant sign in I just want my money back
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ID
#2569205 Review #2569205 is a subjective opinion of poster.
Location
Milpitas, California
New Reviewer

Charged fraudulent

I need to make sure you stop charging me on my credit card. I've stopped it so far but need to make sure it's settled.
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ID
#2569039 Review #2569039 is a subjective opinion of poster.
Cons
  • Price
Preferred solution
No attempted charges
New Reviewer

To cancel my account and not be charged

You tried to charge me 55 dollars then 259 dollars and it stated that my one time charge would be 22. 90 for the first month and I don't want your services anymore. Thank you sonadd8@***.com 612-232-****. Cancel do not charge me again
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ID
#2568781 Review #2568781 is a subjective opinion of poster.
New Reviewer

EHARMONY IS A SCAM

I have been on eharmony for a week with no results I have the same matches with no additions. No messages. I was told that I had a 14 day review time but still had to pick plan to sign up. Now eharmony refuses to give a refund even though it was a total scam.

User's recommendation: Do not use eharmony.

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ID
#2568194 Review #2568194 is a subjective opinion of poster.
Product
Eharmony Subscription
Cons
  • Scam
Loss
$384
Preferred solution
Full refund
New Reviewer

Charged more then i thought

I thought I was gonna be charged monthly for the subscription, but I was charged 300 plus on my credit card which I didnt expect so I need a refund, cant afford the pay that much. Tried to call the number but doesnt go through
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ID
#2568046 Review #2568046 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Refund needed

I made a mistake, I'm not ready yet to purchase a membership. I was only trying to see what will be the total amount
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ID
#2567233 Review #2567233 is a subjective opinion of poster.
Loss
$297
Preferred solution
Full refund
New Reviewer

Cancelation of memberahip

I want my membership canceled and no one can seem to get back to me and took money out of my account.
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ID
#2566843 Review #2566843 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • No customer service
Loss
$32
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can’t get ahold of you

I signed up yesterday. I had 2 back surgeries in 2 months. Started having issues last night. Called my dr this morning and will probably have to have surgery again. I have tried to reach them several times without success.
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ID
#2565350 Review #2565350 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to cancel my subscription

I need to cancel my subscription. I had 2 surgeries in 2 months. Was getting better but started having issues last night. Hard to walk or stand. Made an urgent call to my dr and explained everything that was going on. He said that more than likely I will need surgery again
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ID
#2565312 Review #2565312 is a subjective opinion of poster.
Preferred solution
Full refund

I can’t log into my computer

Hi, The eharmony app is working fine but it logged me out of my computer and ever since I cant logging. Im a paid subscriber why should I have problems with logging into my computer. I cant type as much on my phone. I await your urgent response
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ID
#2564357 Review #2564357 is a subjective opinion of poster.
Location
York, Pennsylvania
New Reviewer

Don't want to receive email

Getting too many email . Giving me one month free subscription but you wont be able to see the photo unless you pay . A big gimmick

User's recommendation: It’s waist of time.

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ID
#2562408 Review #2562408 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Cons
  • Too many useless email
Preferred solution
Don’t send me email anymore please