eHarmony
Reviews and Complaints
170K
CLAIMED LOSSES
1.4K
TOTAL REVIEWS
100K
PAGE VIEWS
6
ISSUES RESOLVED
New Reviewer
Cancel account
I found someone thru your sight and asked to cancel and money stop coming out of my account that did not happen you took 130 more dollars out thru April of next year
User's recommendation: Stay away.
ID
Pros
- Found the love of life
Cons
- False promotion expensive subscription
Loss
$130
Preferred solution
Full refund
To cancel my account
I cancelled my subscription and they're still taking the fee outta my account also I'm still getting emails from them l want all this to stop
ID
Location
Valparaiso, Indiana
The worst dating site
Can't get a hold of customer service to cancel membership have to cancel my bank account just to get out of this scam
User's recommendation: Don't use this site.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCancel subscription
my name is Diana Easter I'm trying to cancel my subscription could you please call me back. 503328****dropoed calls
User's recommendation: Answer.
ID
Product
Eharmony Premium Subscription
Cons
- No what i know now would never go back
- Horrible scammers and bits for months
- Send matches that are not matches
Loss
$34
Preferred solution
Cancel membership without anymore charges to my account. I had the worst time with e harmony and would just like my money back but will take a cancellation without anymore charges.
Account closed! $119 bank charge!
I started an account for my son that he took over I havent been on the account for over a year and he may have even deleted the account and on Friday they charged me $119 for Nothing. I cannot get a hold of them through anyway no phone number will answer its busy all day every hour I call and every attempt to do customer care leaves me without any way to get a hold of a representative I am not an account member I cant sign in I just want my money back
ID
Location
Milpitas, California
New Reviewer
Charged fraudulent
I need to make sure you stop charging me on my credit card. I've stopped it so far but need to make sure it's settled.
ID
Cons
- Price
Preferred solution
No attempted charges
New Reviewer
To cancel my account and not be charged
You tried to charge me 55 dollars then 259 dollars and it stated that my one time charge would be 22. 90 for the first month and I don't want your services anymore. Thank you sonadd8@***.com 612-232-****. Cancel do not charge me again
ID
New Reviewer
EHARMONY IS A SCAM
I have been on eharmony for a week with no results I have the same matches with no additions. No messages. I was told that I had a 14 day review time but still had to pick plan to sign up. Now eharmony refuses to give a refund even though it was a total scam.
User's recommendation: Do not use eharmony.
ID
Product
Eharmony Subscription
Cons
- Scam
Loss
$384
Preferred solution
Full refund
New Reviewer
Charged more then i thought
I thought I was gonna be charged monthly for the subscription, but I was charged 300 plus on my credit card which I didnt expect so I need a refund, cant afford the pay that much. Tried to call the number but doesnt go through
ID
Preferred solution
Full refund
New Reviewer
Refund needed
I made a mistake, I'm not ready yet to purchase a membership. I was only trying to see what will be the total amount
ID
Loss
$297
Preferred solution
Full refund
New Reviewer
Cancelation of memberahip
I want my membership canceled and no one can seem to get back to me and took money out of my account.
ID
Service
Eharmony Membership
Cons
- No customer service
Loss
$32
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan’t get ahold of you
I signed up yesterday. I had 2 back surgeries in 2 months. Started having issues last night. Called my dr this morning and will probably have to have surgery again. I have tried to reach them several times without success.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed to cancel my subscription
I need to cancel my subscription. I had 2 surgeries in 2 months. Was getting better but started having issues last night. Hard to walk or stand. Made an urgent call to my dr and explained everything that was going on. He said that more than likely I will need surgery again
ID
Preferred solution
Full refund
I can’t log into my computer
Hi, The eharmony app is working fine but it logged me out of my computer and ever since I cant logging. Im a paid subscriber why should I have problems with logging into my computer. I cant type as much on my phone. I await your urgent response
ID
Location
York, Pennsylvania
New Reviewer
Don't want to receive email
Getting too many email . Giving me one month free subscription but you wont be able to see the photo unless you pay . A big gimmick
User's recommendation: It’s waist of time.
ID
Product
Eharmony Basic Subscription
Cons
- Too many useless email
Preferred solution
Don’t send me email anymore please
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