Eharmony
Reviews and Complaints
Reviews Chart
$140K
CLAIMED LOSSES
1K
TOTAL REVIEWS
91K
PAGE VIEWS
3
ISSUES RESOLVED
Can't get password reset
Still can not sign in. Do not have Apple Id How do I secure Apple ID
ID
Location
Louisville, Kentucky
Tried to reset, would never let me. Many times
The site looked very nice. But just to much BS. Just to resetting my password.
User's recommendation: I would never recommend this site to anyone.
ID
Location
Hillsboro, Oregon
Loss
$300
Preferred solution
Full refund
Password problem
Can not reset password. I have tried many times and it will not go to my email. Am I going to be charged twice? If so, I will just cancel completely.
ID
Product
Eharmony Basic Subscription
Pros
- Look like a great site
- Nice website
Cons
- Company policy
- No what i know now would never go back
Loss
$300
Preferred solution
Full refund
Cancellation of Membership
I want to cancel my membership associated to this phone number: 703728**** My email ( nasi5577@***.com) is linked To a different account . Please escalate my issue and refund me back !!!
ID
Product
Eharmony Premium Subscription
Preferred solution
Full refund
I want my full refund!
I call you guys no answer and I write you guys no respond. Im not happy with you guys. Since I was with this dating suite no dates and my son tells me he back ground check them it was scam. I just want my refund . You guy take out of my checking account. Ill stop this . All I want is refund back. Hope you got my massage. Thank you.
User's recommendation: You give my refund back I’ll put in good words.
ID
Loss
$108
Preferred solution
Full refund
No match. No date. Scam
My son check the person who write back to your with email Is not the same person. You guys were taking my money please refund my money!
1 comment
ID
Not getting any matches. Why?
My son check out they are scam. So such person talking to you.
User's recommendation: Has not found any one.
ID
Loss
$72
Preferred solution
Full refund
I did not authorize auto payments and it is trying to pull from my account. I am no longer subscribing
I did not authorize auto payments and it is trying to pull from my account. I am no longer subscribing. I do not want this to process, this needs to be reversed immediately.
ID
Billing error
I signed up for one of the specials and I cancelled the subscription right away to avoid future charges . Six months later I was billed 214.80 . I tried contacting them through email I received an automatic message without any help to resolve the problem . Next I tried calling (844) 544-3175 because this is the number given for customer service it just rings and then gives a busy signal . On the better business bureau website there is almost a complaint everyday of the month of September. Im writing this review so that someone else can have a heads up of whats to come . I would recommend blocking them with your bank or getting a new card because you will be billed even if you end the subscription.
User's recommendation: I would recommend contacting your bank and blocking them from your account or removing your card completely.
ID
Loss
$215
Preferred solution
Full refund
Trying to get my money back
I canceled my account last month yall are taking more money out I want it back in my account
User's recommendation: If y’all keep taking my money I want recommend y’all to anyone.
ID
Location
Riesel, Texas
Loss
$36
Preferred solution
Full refund
Horrible customer service
Best friend set me up with this account I fight know about it till today. She used my card on file that I have saved on my phone. She told me it didnt cost anything but clearly it does please cancel my account and I want a full refund
ID
Location
Pinckney, Michigan
Dissatisfied
Very very poor selection and far out of my radius of where I live
ID
Location
Saratoga Springs, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
I cancel my subscription on August Im still getting charged Im almost broke this have to stop
ID
Product
Eharmony Subscription
Loss
$68
Preferred solution
Full refund
No Customer Service and constant billing issues
I continue to be billed each month for the term payment of $139.60 which I paid in full on August 6, 2020 for the entire year. Their customer service or lack there of is terrible. I cannot reach them on the phone and Im going to have to cancel the credit card in order to resolve this situation.
User's recommendation: Do not sign up for this service.
ID
Location
Las Vegas, Nevada
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Refund of money
Mrdukejoseph@***.com is using my PayPal account somehow
ID
Product
Eharmony Subscription
Loss
$136
Preferred solution
Full refund
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Eharmony is the worse. I have made many comments and posted a review as well.
No response from Eharmony I even emailed them these reviews. They don’t honor any request from juman people and have zero compassion I’m sorry for your experience