eHarmony
Reviews and Complaints
310K
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
110K
PAGE VIEWS
8
ISSUES RESOLVED
eHarmony Reviews
Monthly Charge
Hi I have been charging $96.39 per month since June. I thought the yearly payment wss $400ish. This is too expensive. I cannot afford it. Please double check my contract. Otherwise stop my membership now.
1 comment
ID
Location
Dublin, California
New Reviewer
Promotion discount
When I tried to join and pay membership 50 percent discount promotions not showing on my total to pay. Cell# 414-388-****
ID
Preferred solution
My orot
New Reviewer
False charges
Dont use this service, they keep charging me. I havent used this service in over a year and they are charging me and sending me to collections
1 comment
ID
Location
San Francisco, California
Want money back
It is just impossible to talk to live person and the chat requests a $1.00 charge, after eHarmony had ripped me off already. I DID NOT subscribed for a whole *** Year!!! I did not talk to anyone and the numbers given on the internet is always busy I've been trying to get in contact with customer service and was completely unsuccessful. Straight up Rip Off!! I have to get my bank involved.
doo notD
doo notD User's recommendation: NO! It's a scam!!
ID
Location
Boston, Massachusetts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerQuestions about membership
Want to speak to someone regarding payment . I dont want a full membership like to speak to a person.
ID
Location
Regina, Saskatchewan
Preferred solution
Price reduction
New Reviewer
Charges I did not agree to charges taken out of my account
I sign up for Whitmans for 25 dollars for 3 months, it was a special offer and I agreed but when I looked at my account I saw that enormity took 294 dollars out of my account and I want my money back and close the account
ID
Cons
- Membership renewed without my approval
- Does not care for users experience
Loss
$294
Preferred solution
Full refund
New Reviewer
Delete of my two accounts
Dear Sir, i would like a customer service to delete my two accounts for eharmony.com permanently. the first account e-mail address is jezrizzy8@***.com and rizregis@***.com i am no longer interested with this dating site. thank you for your kind consideration.
ID
Preferred solution
deletion of my two accounts
To disconnect your service
Your site is a joke girls Don g know what they won't and wanting money off the jump that's fake profile status right there so u all are lied on the commercials eharmoney 15 mins find love been 2 days and not got one date
User's recommendation: Don't do this date site.
ID
Location
Nashville, Tennessee
New Reviewer
Cancel membership
I dont use the services and therefore I wish to cancel my membership. I want to avoid the monthly charges that appear on my Discover card I need help getting to customer service
ID
Pros
- No humans available to talk customer service
New Reviewer
Cancel membership
Cannot find a working number to customer service I do not use the service and therefore want to cancel my subscription
ID
Cons
- Unable to search profiles
- Just want my money back
Loss
$300
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOvercharged
I got charged over $140! I only said yes to $5. I would like a refund and my money back ASAP! Please email me back ASAP
User's recommendation: Don’t pay for it.
ID
Cons
- Need refund
Loss
$137
Preferred solution
Full refund
Get my money back
You eharmony keep taking my money and I don't want your service so put the money back thanks. Plus it wasn't a very good service cost way to much and I want the money back you stole
User's recommendation: Don't subscribe they take your money when you ended the service.
ID
Pros
- E harmony steeling my money
Cons
- You take money without permisson
Billing
Misrepresentation and fraud; unclear billing practices; unclear charges for services; matches outside of city and state
User's recommendation: Do not sign up.
ID
Location
Temple, Texas
New Reviewer
Charging
They are supposed to charge every 4 months and they have charged every month. Plus I didnt find anyone on their site.
User's recommendation: Don’t pay. Not worth it.
ID
Preferred solution
Full refund
Membership
There are not matches for me within a 150 miles! They told me to expand my search. All I wanted was a refund.
User's recommendation: Don’t do it!
ID
Location
Columbia, Missouri
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Have you tried calling Kathy?