eHarmony Reviews

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Cancel payment

Can u cancel my account I'm trying to cancel it and it won't let me I don't use eharmony anymore and like it keeps taking money off my debit card
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ID
#2855641 Review #2855641 is a subjective opinion of poster.
Location
North Tonawanda, New York

Displeased with eharmony

This is my second time contacting you . No one responded the first time. Your site is terrible. You have the same people ( which never changes even over time) and your location of people are very limited. You charge a lot of money for nothing. I always saw the commercials and your site looked wonderful . It is not .

User's recommendation: No way.

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ID
#2855627 Review #2855627 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Dissatisfied

1.0
I subscribed to eharmony a month ago, and I was a very active member. I liked some profiles and sent many messages (that to date remain unseen). Until date, I have 0 profile views. I am ghosted in this website. The most interesting part is that the only thing eharmony does is automatically deduct money from my account and there is no way to unsubscribe or delete my account. This is scam. Not giving any service at all, just stealing my money. Dont fall for it, I wish I read the reviews before.

User's recommendation: Do not use this website, you’ll be more lonely there than in real life.

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ID
#2854257 Review #2854257 is a subjective opinion of poster.
Pros
  • Non
Cons
  • No warning of upcoming renewal
  • No service
  • Impossible to delete account
Loss
$40
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Taken money out of my account

1.0
Money taken out 325.00 can't log in can't contact just give them your bank details and let them help themselves.

User's recommendation: Sugar lumps.

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ID
#2854020 Review #2854020 is a subjective opinion of poster.
Pros
  • Look like a great site
Cons
  • Cancelled ages ago
Loss
$325
Preferred solution
Full refund

Overcharged

1.0
I paid for a 5 month trial with three payments and you guys charged me again so I need my money back
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ID
#2853378 Review #2853378 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Difficult contact with eHarmony

2.3
The phone number that eHarmony has given to contact their customer service is incorrect. I cannot get ahold of them by phone. You better make sure this is what you really want because Think 1st Do you really want this

User's recommendation: Do you really want this?

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ID
#2852948 Review #2852948 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

How to get a 7 days free trail

How do I go by to receive a 7 free trail to try. This is my first time and do you have any special for first time user?
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ID
#2852813 Review #2852813 is a subjective opinion of poster.
Pros
  • Quality of member better than others sites
Preferred solution
Free trail
New Reviewer

Issues with the service

1.0
I cancelled my subscription but was charged anyway and now this charge is in collections. There is not phone number to call to get this issue resolved.

User's recommendation: No responsiveness and deceptive charges.

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ID
#2852514 Review #2852514 is a subjective opinion of poster.
Loss
$160
Preferred solution
Full refund
New Reviewer

Cancellation of Membership

I cancelled my membership but still getting charged every month. I am NOT happy. Wtf Angry Not happy at allllllllll
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ID
#2852195 Review #2852195 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Dissatisfaction

1.0
They are still billing me when I cancelled my subscription awhile ago. You cannot reach anyone there. They obviously don't care as long as they get money from you. Worst dating app ever....totally bogus!

User's recommendation: Don't use. NEVER!!

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#2852139 Review #2852139 is a subjective opinion of poster.
Location
Deltona, Florida
New Reviewer

Still billing me

1.0
I deleted my prescription and Ive still been getting billed every month I even tried canceling again but still are billing me

User's recommendation: Don’t pay for the subscription service!

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ID
#2850358 Review #2850358 is a subjective opinion of poster.
Location
Longview, Washington
Loss
$200
Preferred solution
Full refund
New Reviewer

Cancel account

Want to cancel account cannot get in touch with customer service bus phone nobody is avail my account was renewed today and would like credit on my account and account to be cancelled please ty
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ID
#2849617 Review #2849617 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund
New Reviewer

TROUBLE TRYING TO CANCEL!!!

1.0
No Help!!! No profiles for me!! Due to my health and age it is not a good thing for me!!! Please Cancel!!!

User's recommendation: No!!!’ Not for my age!!’ Big Mistake!!!

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ID
#2849606 Review #2849606 is a subjective opinion of poster.
Location
Owasso, Oklahoma
Preferred solution
Cancellation

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Verified Reviewer New Reviewer

Joined in error for 6 months. Thought I was getting a 14.99 trial. Immediately contacted them 6 minutes after joining and was told there was nothing they could do.

1.0
Im on a fixed income of deceased husband Social security. I explained and pleaded my error to no avail. Just kept getting robo emails saying pretty much too bad so sad. Tried desperately to get out. Wont ever go back to that site again even while they take my money. You cant reach anyone. No matter how hard you try. None of the phone numbers work. Just fing busy.

User's recommendation: Don’t do it!!

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1 comment
#2059081

"Joined in error".. End of story

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0 0
ID
#2849341 Review #2849341 is a subjective opinion of poster.
Pros
  • Found no help
Cons
  • Impossible to talk to customer service
  • Charged when not expecting
  • Complete lack of customer care
Loss
$87
Preferred solution
It would be nice if the payments were just stopped. Keep the initial payment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cancelation

I cancelled my subscription last month and was charged again this month after being deactivated. Tried talking to Customer service via chat and no help. I am not going to pay to have someone help me. I want my refund back to card used. I already went through Pissed Customer and you taking my money after i cancelles is wrong
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ID
#2849273 Review #2849273 is a subjective opinion of poster.
Loss
$33
Preferred solution
Full refund