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account money service subscription site refund customer customer service matches membership
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New Reviewer

I am not getting to login to my account

I am try login in to my account so I can go ahead to pay the six months fee. I was scared but now Im ready to meet someone with good intentions.
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ID
#2562188 Review #2562188 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Misleading Memberships

Do not sign up for E-Harmony! The site sucks. And the pricing information is misleading. I contacted customer service and was told I would be charged another 150 dollars for the service. Even though the membership info was very misleading, and I made a pricey decision. I dont want to utilize their services any further. And as a single mother of 3, I cannot afford it either.

User's recommendation: Dont buy into it!

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ID
#2560105 Review #2560105 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Pros
  • Meeting new people
Cons
  • No way to call them phone numbers are disconnected
  • Offer a terrible service
  • Misleading
Loss
$160
Preferred solution
Full refund
New Reviewer

I have signed up for the premium 6 month plan but the prices are much different from the 50 percent off I was supposed to get off.

Im being asked for more money when I signed up and paid for 6 months premium plus I have a user name and verification code
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ID
#2559520 Review #2559520 is a subjective opinion of poster.
Loss
$30
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Canceled all customer service numbers

Do you know what?? I can't access my eHarmony Account and there is no working phone number to contact them directly with! They are ALL disconnected!!! I pay over $200 a year for this damn useless service! I cannot see if my account was pirated by a scammer or what! My login and passwords do not work!! I have emailed them and wonder how long that will take for someone to get back with me!!!

User's recommendation: NO!!!!!

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ID
#2558642 Review #2558642 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • For young people
Cons
  • Extremely expensive and does not deliver on their promises
Loss
$240
Preferred solution
I want an Apology and my account restored! I Paid over $200 last year & every year for this service and I can't even get ahold of a live person ti find out what has happened/

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I would like to cancel my subscription

I would like to cancel my subscription but Im unable to reach customer service. Please contact me at 772-418-**** Thank You Rachael
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ID
#2555862 Review #2555862 is a subjective opinion of poster.
Product
Eharmony Subscription
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dispute bill

Your website when I paid said $19 99 sense and build me for $418.00. I'm not paying this bill and want to cancel my subscription
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ID
#2555848 Review #2555848 is a subjective opinion of poster.
Product
Eharmony Subscription
Pros
  • It seems that a person cant cancel when they want
  • Compatibility matching
Cons
  • Lies about subscription refund
Loss
$419
Preferred solution
Full refund
New Reviewer

Because I'm not getting messages on my side

I am not getting any responses ever since I upgraded my membership Ive said this 20 times and I keep trying to get they keep trying to route me into paying more money to get this resolved it is very very frustrating
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ID
#2555358 Review #2555358 is a subjective opinion of poster.
Cons
  • Frustrating
Preferred solution
I would like to get my Paige fixed
New Reviewer

I pay my bills every month but they don’t posted . Imy pictures.When I called to explain that problem they want me to pay extra money to resolve that problem.

I contacted some females friends they told me that they don't see my pictures until I contacted them. I was chatting with some one he wanted me to pay $5.00 to resolve that issue. I don't agree with that because I pay my bills every month

User's recommendation: Watch out.

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ID
#2554929 Review #2554929 is a subjective opinion of poster.
Location
Davenport, Iowa

Refund

I was just trying to get a refund on my account I didnt mean to press subscription ...and was trying to get my money back...........
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ID
#2552837 Review #2552837 is a subjective opinion of poster.
Location
Toledo, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was looking to get. A refund

I did not mean to press the subscription to become a member.on eharmony...............................
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ID
#2552809 Review #2552809 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund

I have cancled, why am not CANCLED!!!!!!!!!! ***

I tried to cancel my services within the first week I did not want to use the service anymore. I will still build because of something I signed when I signed up you people in your company was still trying to build me for services and then I need and services that I changed my mind about I should not have been stuck in a contract after changing my mind about using your site.
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ID
#2552382 Review #2552382 is a subjective opinion of poster.
Product
Eharmony Website
Pros
  • No comment
Cons
  • Being ripped off

Very pissed off

I deleted my profile months ago or so I thought, but apparently not ,I could not find away to delete myself from your rip off scamming site , I even changed credit cards but you still sat in the back ground and when I tried another site apparently you were linked with it and pounced and took 560 dollars from me , you rotten thriving people , !!!! how many elder people are you doing this to that like myself are unable to figure out your scam, crooks and scammers is all you are and your site sucks !!

User's recommendation: I would and will warn everyone I talk to about how you scam and rip people off.

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1 comment
#2012901

Keep f king around on the internet.. This is what you get

ID
#2550698 Review #2550698 is a subjective opinion of poster.
Location
Fenelon Falls, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation

Wrong number listed constant busy signal..unable to reach an agent. This is BS. Cancel cancel cancel
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ID
#2549159 Review #2549159 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Pros
  • No contact
  • First trial free
Cons
  • False advertising no costumer care
  • Charged me when trial period was over
  • Auto renew that i did not authorize
Loss
$138
Preferred solution
Full refund
New Reviewer

Can not get on phone

My number is 973534****. Please refund me back and cancellation the account please.I did not make the purchase and would like to end it back into my account, Robert Gilbert gilbpb1@***.net 33 Circle Dr. Hamburg NJ 07419

User's recommendation: 2.

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ID
#2548471 Review #2548471 is a subjective opinion of poster.
Location
West Orange, New Jersey
New Reviewer

Cancel account

What to cancel my account I met someone on E harmony thank you very much. He is a nice man. Thank you

User's recommendation: Very good o met someone.

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ID
#2548156 Review #2548156 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Want to cancel my account