eHarmony
Reviews and Complaints
170K
CLAIMED LOSSES
1.4K
TOTAL REVIEWS
100K
PAGE VIEWS
6
ISSUES RESOLVED
New Reviewer
I am not getting to login to my account
I am try login in to my account so I can go ahead to pay the six months fee. I was scared but now Im ready to meet someone with good intentions.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMisleading Memberships
Do not sign up for E-Harmony! The site sucks. And the pricing information is misleading. I contacted customer service and was told I would be charged another 150 dollars for the service. Even though the membership info was very misleading, and I made a pricey decision. I dont want to utilize their services any further. And as a single mother of 3, I cannot afford it either.
User's recommendation: Dont buy into it!
ID
Product
Eharmony Basic Subscription
Pros
- Meeting new people
Cons
- No way to call them phone numbers are disconnected
- Offer a terrible service
- Misleading
Loss
$160
Preferred solution
Full refund
New Reviewer
I have signed up for the premium 6 month plan but the prices are much different from the 50 percent off I was supposed to get off.
Im being asked for more money when I signed up and paid for 6 months premium plus I have a user name and verification code
ID
Loss
$30
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCanceled all customer service numbers
Do you know what?? I can't access my eHarmony Account and there is no working phone number to contact them directly with! They are ALL disconnected!!! I pay over $200 a year for this damn useless service! I cannot see if my account was pirated by a scammer or what! My login and passwords do not work!! I have emailed them and wonder how long that will take for someone to get back with me!!!
User's recommendation: NO!!!!!
ID
Service
Eharmony Membership
Pros
- For young people
Cons
- Extremely expensive and does not deliver on their promises
Loss
$240
Preferred solution
I want an Apology and my account restored! I Paid over $200 last year & every year for this service and I can't even get ahold of a live person ti find out what has happened/
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI would like to cancel my subscription
I would like to cancel my subscription but Im unable to reach customer service. Please contact me at 772-418-**** Thank You Rachael
ID
Product
Eharmony Subscription
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDispute bill
Your website when I paid said $19 99 sense and build me for $418.00. I'm not paying this bill and want to cancel my subscription
ID
Product
Eharmony Subscription
Pros
- It seems that a person cant cancel when they want
- Compatibility matching
Cons
- Lies about subscription refund
Loss
$419
Preferred solution
Full refund
New Reviewer
Because I'm not getting messages on my side
I am not getting any responses ever since I upgraded my membership Ive said this 20 times and I keep trying to get they keep trying to route me into paying more money to get this resolved it is very very frustrating
ID
Cons
- Frustrating
Preferred solution
I would like to get my Paige fixed
New Reviewer
I pay my bills every month but they don’t posted . Imy pictures.When I called to explain that problem they want me to pay extra money to resolve that problem.
I contacted some females friends they told me that they don't see my pictures until I contacted them. I was chatting with some one he wanted me to pay $5.00 to resolve that issue. I don't agree with that because I pay my bills every month
User's recommendation: Watch out.
ID
Location
Davenport, Iowa
Refund
I was just trying to get a refund on my account I didnt mean to press subscription ...and was trying to get my money back...........
ID
Location
Toledo, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI was looking to get. A refund
I did not mean to press the subscription to become a member.on eharmony...............................
ID
Loss
$23
Preferred solution
Full refund
I have cancled, why am not CANCLED!!!!!!!!!! ***
I tried to cancel my services within the first week I did not want to use the service anymore. I will still build because of something I signed when I signed up you people in your company was still trying to build me for services and then I need and services that I changed my mind about I should not have been stuck in a contract after changing my mind about using your site.
ID
Product
Eharmony Website
Pros
- No comment
Cons
- Being ripped off
Very pissed off
I deleted my profile months ago or so I thought, but apparently not ,I could not find away to delete myself from your rip off scamming site , I even changed credit cards but you still sat in the back ground and when I tried another site apparently you were linked with it and pounced and took 560 dollars from me , you rotten thriving people , !!!! how many elder people are you doing this to that like myself are unable to figure out your scam, crooks and scammers is all you are and your site sucks !!
User's recommendation: I would and will warn everyone I talk to about how you scam and rip people off.
1 comment
ID
Location
Fenelon Falls, Ontario
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCancellation
Wrong number listed constant busy signal..unable to reach an agent. This is BS. Cancel cancel cancel
ID
Product
Eharmony Premium Subscription
Pros
- No contact
- First trial free
Cons
- False advertising no costumer care
- Charged me when trial period was over
- Auto renew that i did not authorize
Loss
$138
Preferred solution
Full refund
New Reviewer
Can not get on phone
My number is 973534****. Please refund me back and cancellation the account please.I did not make the purchase and would like to end it back into my account, Robert Gilbert gilbpb1@***.net 33 Circle Dr. Hamburg NJ 07419
User's recommendation: 2.
ID
Location
West Orange, New Jersey
New Reviewer
Cancel account
What to cancel my account I met someone on E harmony thank you very much. He is a nice man. Thank you
User's recommendation: Very good o met someone.
ID
Location
New York, New York
Preferred solution
Want to cancel my account
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Keep f king around on the internet.. This is what you get