Unclaimed
eHarmony
Reviews and Complaints
470K
CLAIMED LOSSES
2.4K
TOTAL REVIEWS
130K
PAGE VIEWS
9
ISSUES RESOLVED
eHarmony Reviews
When I noticed that my account had been accessed by eharmony and they took nearly 400$ with no warning or any indication that I was coming to the end of my subscription I was in shock because I very recently had changed my account numbers but they got in by using my...
View full review
ID
Location
Vancouver, British Columbia
New Reviewer
Reconnect eharmony with Gary from New Jersey USA
My name is Wendy and over my eharmony subscription Kerry George Penna has hacked disabled my lap top and hacked my emails. I DID NOT email saying l understood Gary not wanting to communicate, IT WAS THE KNOWN Kerry George Penna whom l know and is alive in Ballarat Victoria Austrslia Moreover all of my eharmony emails and access Penna hacks. And removed Gary's profile by Penna. Gary for over 3 weeks would be concerned NOT and out relationship is strong. A third reconnection by the eharmony staff to continue our blossoming and very close relstionship. I await you reply and a possible audit as to how Penna has been able to *** you eharmony dating portals. Thanks Wendy
User's recommendation: Confidentiakity.
ID
Location
Melbourne, Victoria
Loss
$200
Preferred solution
Gary from New Jersey and my eharmony accounts to be reinstated ASAP. As per over 20 other emaiks to eharmony. wendy_llewellyn@live.com
New Reviewer
To cancel my subscription
I need to cancel and get money back. This needs to happen within three days it said yet they are making it impossible
ID
Loss
$137
Preferred solution
Full refund
New Reviewer
Cancel subscription
I have found my soul mate without yall . So I would like for you to unsubscribe me from the site and dont take no more of my money.
ID
Location
Hattiesburg, Mississippi
New Reviewer
I am a pissed Customer
You have taken my money and not giving me any service. For three days now you have wasted my time giving me access codes to my membership that dont work. If you dont fix this today I am going to report you to the Better Business Bureau.
User's recommendation: Don’t sign up.
ID
Cons
- No costumes service
- Offer a terrible service
Preferred solution
Full refund
New Reviewer
Can’t contact customer service
Cant contact customer service to cancel subscription just purchased. Xxxxxxxx xxxxxxxx cxxxxxxcxxxxxx
User's recommendation: Allow individuals to contact customer service.
ID
Location
Los Angeles, California
Preferred solution
Full refund
New Reviewer
No reply to my emails
IF YOU GET THIS EMAIL PLEASE REPLY TO wendyllewellyn*@hotmail.com. I have sent multiple emails to eHarmony and no replies. I just sent a description of my concerns only 15 minutes ago. Wendy wants your reply and want an audit to attest Kerry George Penna has hacked my Mobile phone and fraudulently faked an obituary death. Regards, Wendy
User's recommendation: Reply to my email.
ID
Location
Melbourne, Victoria
Preferred solution
Reinstate Gary and my wonderful relationship
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot get a hold of anyone to assist with my questions
I am looking to delete my account and cannot find the drop down arrow. I have tried calling and get only a busy signal. Very frustrating.
ID
Location
Lowville, New York
Preferred solution
Help with deletion of account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot delete my account
I am having difficulty deleting my account. I have followed the directions given but I do not see a drop down arrow by my name. I would like to purchase a one month subscription to try eharmony, but I do not see that as an option. I feel the subscription is too expensive for me. I would like to try it before investing that much money
ID
Location
Lowville, New York
Preferred solution
Deletion of my profile
New Reviewer
Subscription
False information provided and can never get customer service on the line! Just horrible! I thought this reputable but I see they are not and it's unfortunate for those truly looking for love.
ID
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTried to call customer service and of course all I got was a busy signal.
I didnt realize that auto renewal meant they were going to more than double the price of my annual subscription. Pretty bad business practice. 
User's recommendation: Unfortunately, I’ve got to say I don’t recommend this site. There are many, many others out there to choose from.
ID
Service
Eharmony Online Dating
Preferred solution
Price reduction
Cancellation
Please confirm if my subscription was cancelled. They said they would be refunding my money that was charged.
User's recommendation: Not worth paying for a subscription.
ID
Location
Burbank, California
Payment I thought it was for only 1month
It is extremely difficult to speak to a person, almost impossible. Not good for business. I want to cancel, please do not tell me that I can not do it! Certainly, not good for business! Most company are very willing to work with customers. Which is very good for business!
ID
Location
Naples, Florida
New Reviewer
The number just gives me a busy signal. Eharmony charged me three times in one day and now they are charging my Apple Card very concerned
Fraud on behalf of eharmony l have been charged three times on my credit card in one day so my bank canceled the card. Now my Apple Card is being charged when they had no access to it. I want to end my subscription
ID
Cons
- No phone number cannot turn off auto renew no local matches
Loss
$256
Preferred solution
Full refund
Question about subscription
I was wondering if I pay for 6 months but then decide to cancel say half way will I still be charged the full 6 months or will it stop?
ID
Location
Edmonton, Alberta
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel