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Please cancel my subscription

1.0
Details
Hi, Please cancel my subscription I don't want to be charged almost 500 dollars. Please cancel ASAP. Thanks

User's recommendation: I begged to cancel this subscription. They don’t have a customer service they just ripped you off.

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ID
#2200991 Review #2200991 is a subjective opinion of poster.
Service
Eharmony Customer Care
Pros
  • 0 likes
Cons
  • Offer a terrible service
Loss
$482
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk

4.0
Details
I need to talk to someone because I don't remember my password to my eHarmony account and I know my email but it tells me that it is sent to my email so I can Change my password
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ID
#2199792 Review #2199792 is a subjective opinion of poster.
Preferred solution
I can not remember my password to my account

Cancellation

Im not a pissed customer I just want to cancel my eharmony membership.
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ID
#2199580 Review #2199580 is a subjective opinion of poster.
Location
Commack, New York

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Verified Reviewer

FINANCIAL SCAM

1.0
Details
Do not give this company your financial information. They are fully a scam. I signed up for a trial membership, which I decided before the end of the trial period that I did not want to continue. They REFUSED to close my account and refuse to stop charging me. I have had to change my bank information to get them to cease. They lied to official agencies when I filed complaints with the FTC and BBB.

User's recommendation: AVOID AT ALL COSTS.

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ID
#2199427 Review #2199427 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • No pros
Cons
  • Dishonest to government agencies
  • Bills other than agreed upon amount
  • Fail to do what they claim they do
Loss
$232
Preferred solution
Full refund

Received part of the compensation

1.9
Details
I was charged 162.15 pounds for the whole year (instead of divided per month), and I wanted to cancel the sponsorship. I was in time for the refund if you cancel 14 days before. They replied after two days, saying that they had to take 65 pounds as a cancellation compensation for themselves, and the rest of the other money of 97.15 pounds will be refunded back. I am glad that we found a resolution and a good amount of my money were refunded back to me. Thank you.
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ID
#2199044 Review #2199044 is a subjective opinion of poster.
Location
Imsida, L-Imsida

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Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Stealing money every money I NEVER USED EHARMONY

Stealing money every money I NEVER USED EHARMONY
My credit card was stolen and I want a refund of the 4 payments of 67.99 that was taken out of my card before I contact my lawyer. I had already emailed you guys 4 times Next step im suing I'm done with this.i will also bring this to my local news channel to make sure EVERYONE knows this company is stealing money.

User's recommendation: Don't ever use eHarmony they do not have a personal customer service line so if anything goes wrong basically your bank account as focht and the taking all of your money and they won't return it to you there's plenty of fish in the sea for free.

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ID
#2198054 Review #2198054 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Horrible company no service and no support
  • Stealing money with not having an account
Loss
$272
Preferred solution
Full refund

Refumd

It charged me and I didnt want it too. Way too expensive
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ID
#2197419 Review #2197419 is a subjective opinion of poster.
Pros
  • Eharmony phone number
Cons
  • Auto renew that i did not authorize
  • Poor user platform
Loss
$250
Preferred solution
Full refund

Canceling

I have no interest in it. Please send money back to my credit card.
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ID
#2196793 Review #2196793 is a subjective opinion of poster.
Preferred solution
Return my money back. Cancel my account

It will not receive my password!

3.4
Details
I put in my email address and go to put in my password and it will not receive my password. I I pushed forgot my password and it does not send it to my email address either!!
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ID
#2196460 Review #2196460 is a subjective opinion of poster.
Cons
  • No phone number for customer support
Preferred solution
Fix my password!

They hung up on me

1.0
Details
I called the number and got disconnected immediately
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ID
#2196313 Review #2196313 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Can not contact to cancel
  • You cant cancel subscription or payments
  • No people of my age preference
Loss
$90
Preferred solution
Full refund

To see if i can get a refund

1.0
Details
I tried canceling my account and I thought I did but I guess I didn't do it right or something because you guys still took money out that I didn't have so now im 0.00 in my bank account all I want to do is cancel my subscription and u guys can't even pick up the phone to help me like wtf please email me or call me so we can figure something out my number is 585-443-5749 and my email is tylerdelmonica2@gmail.com.

User's recommendation: *** no.

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ID
#2195624 Review #2195624 is a subjective opinion of poster.
Location
Dansville, New York

Did not like

I did not request to pay
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ID
#2195444 Review #2195444 is a subjective opinion of poster.
Location
Carrollton, Texas

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Verified Reviewer

To cancel my account and get a refund

1.0
Details
I refuse to continue to be charged money I cannot afford.

User's recommendation: Dont use ANY online dating service if you're over 35.

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ID
#2195225 Review #2195225 is a subjective opinion of poster.
Product
Eharmony Website
Pros
  • 0 likes
Cons
  • Shady business
  • Subscription is all wrong
  • Poor customer service
Loss
$78
Preferred solution
Stop any further charges and cancel my account

Trouble with account

I took your 20 minute survey and got ready to put my picture on and couldnt get it onI took your 20 minute survey and got ready to put my picture on and couldnt get it on
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ID
#2195222 Review #2195222 is a subjective opinion of poster.
Location
Franklin, Indiana

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Verified Reviewer

Refund

1.0
Details
Im not happy and taking this mater futher i want a refund now my kid accidently put my card details into your site and not a game

User's recommendation: Dont use eharmoney u cant contact them.

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ID
#2194855 Review #2194855 is a subjective opinion of poster.
Product
Eharmony Subscription
Pros
  • Wrong connections
Loss
$150
Preferred solution
Full refund