eHarmony Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Membership fee

Kept calling number and just rings busy. Then want me to pay to get someone else to help me. All I want is my money back and never be charged wrongly agajn

User's recommendation: Never use.

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ID
#2849239 Review #2849239 is a subjective opinion of poster.
Cons
  • Terrible dating servoce
  • Cancel and they still take money
  • Too many fake profiles
Loss
$33
Preferred solution
Full refund
New Reviewer

Cancel membership/subscription

Hi. I would like to ask you to cancel my subscription immediately. I never purchased 12 month subscriptions. There might be a mistake. I am going to delete my profile and will not use this app anymore. I did try to call customer service, the lien was busy for a few try and no one answered when it wasnt engaged. So to me it seems there is a trap. I would contact the credit card customer service to cancel any transaction
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ID
#2849215 Review #2849215 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Get my money back

No longer wanted eharmony and you just keep taken my money.please put my money back in my account as soon as possible
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ID
#2849090 Review #2849090 is a subjective opinion of poster.
Location
Syracuse, New York
New Reviewer

Ti cancel and delete my information

Dont like. Bad experience. My fault, gave my phone number to a guy named Ian and he started texting and said he was going to call, he never did, he started acting really weird and I looked on the sight for him again and he had been blocked by eharmony for not playing by the terms and conditions. That scared me. I blocked his number from my phone, hopefully am done with him. I do not want a part of this kind of dating, I have learned my lesson. Please cancel and delete my information from this sight

User's recommendation: Do not do it.

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ID
#2848817 Review #2848817 is a subjective opinion of poster.
Pros
  • No pros all con
Cons
  • No people in my area
Loss
$78
Preferred solution
Full refund
New Reviewer

Canceling I been trying to get ahold of u for 2 days

Want some money back.. If canceled my prescription at eHarmony I've been trying for 2 days get out of here nobody will call me back so what do I do?
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ID
#2848639 Review #2848639 is a subjective opinion of poster.
Location
Bloomington, Indiana

I'm pissed

I want to talk to a real human being. Answer your phone. Does customer service here really exist. I dont think it does

User's recommendation: Meet someone at the grocery store.

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ID
#2848454 Review #2848454 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

I want a refund

I seen there was a subscription for $14 and some odd change for a month of service through eHarmony so I did that going on to say you guys charge me for like 12 to 24 months and now my bank account is -$308 because of it and I want a refund I do not want to use the app Im a single father with lots of bills and kids to take care of I would like my refund
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ID
#2848018 Review #2848018 is a subjective opinion of poster.
Cons
  • No idea
Loss
$309
Preferred solution
Full refund
New Reviewer

Having money extracted out of my account was not able to go in and look at any of the profiles

Not registered as having a paid account and they just took out of my bank account $54 This is a recurring problem with this account either I need to have it corrected or I need to come out of the account completely
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ID
#2847586 Review #2847586 is a subjective opinion of poster.
Loss
$108
Preferred solution
Full refund
New Reviewer

Having money extracted out of my account was not able to go in and look at any of the profiles

Coming up is not registered and I paid for this account they just took out $54 out of my account what year they cannot see any of the profile
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ID
#2847582 Review #2847582 is a subjective opinion of poster.
Location
Hamden, Connecticut

Still getting charged

I turned it off months ago and u guys are still charged me. I would like full refund please . Im not sure why I am being charged again when Im not using it
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ID
#2846885 Review #2846885 is a subjective opinion of poster.
Location
Brisbane, Queensland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I canceled my membership and you guys charged me again I want my money back

I almost instantly canceled my membership, and they gave something saying that my membership was canceled but instead of canceling it they charged me again.
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1 comment
#2058696

"Almost instantly" LMAOOOOOO. You're a fool

ID
#2846602 Review #2846602 is a subjective opinion of poster.
Loss
$119
Preferred solution
Full refund

No help connecting with harmony

I was wanting to join eHarmony for a one-month trial and not a six month minimum and was asking for some assistance and cant get any assistance in anyway shape or form

User's recommendation: I was wanting to join eHarmony for a one-month trial and not a six month minimum and was asking for some assistance and can’t get any assistance in anyway shape or form.

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ID
#2845920 Review #2845920 is a subjective opinion of poster.
Location
Ocala, Florida

Membership

I am trying to join for one month and cant. You cant speak to anyone you cant get a response from anyone you cant get any help for anything I was interested in possibly joining eHarmony. But can I get any assistance

User's recommendation: Got nowhere.

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ID
#2845908 Review #2845908 is a subjective opinion of poster.
New Reviewer

Can’t get hold of eharmony customer service. Number is fake

Trying to reach eHarmony customer service to cancel my last night subscription. Found service online. Called and learned the number is no longer in service

User's recommendation: Don’t join.

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ID
#2845842 Review #2845842 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Loss
$418
Preferred solution
Full refund
New Reviewer

Cancel membership and get refund

I want to cancel my membership and I want my 85 dollars back ASAP!! I didnt know it was that much and its not fair I want my money back ASAP it is not working for me
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ID
#2845723 Review #2845723 is a subjective opinion of poster.
Location
Tampa, Florida