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Cancel membership

I tried to cancel my account and I'm not sure if I canceled it or if I'm still paying for it because it says that I'm still active till July so I guess there's no way to cancel.

User's recommendation: Try a different dating site this one sucks.

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ID
#2378860 Review #2378860 is a subjective opinion of poster.

Complaint

I was signing up for 1995a month after I put in card info it said it would cost 120a month do not take any money off my account
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ID
#2376836 Review #2376836 is a subjective opinion of poster.
Location
Ponca City, Oklahoma
Preferred solution
Talk to someone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No option to cancel membership

There is no option on the application to cancel my membership to eharmony and payments keep being withdrawn. Ive read the cancellation instructions but they cant be found on the application.

User's recommendation: Non existent customer service and a terrible dating application.

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ID
#2375097 Review #2375097 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Pros
  • Non
Cons
  • No option on app to cancel membership
Preferred solution
Cancel my membership

I need to speak someone about my acct

Busy find it very hard to talk to a person

User's recommendation: Call me back.

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ID
#2373068 Review #2373068 is a subjective opinion of poster.
Pros
  • No humans available to talk customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Will not refund my account

my computer was not working and during that time I was unable to receive emails. I now have a over 400.00 fee charged to me from EHarmony renewing my membership, which I do not want! there are no phone numbers to talk to anyone, nor does their chat online help, other than repeat the same montra over and over. There is no customer service!

User's recommendation: Do not use EHarmony they do not care about their customers.

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ID
#2372202 Review #2372202 is a subjective opinion of poster.
Service
Eharmony Matchmaking Service
Pros
  • Advertise that matches are compatible
  • Wrong connections
Cons
  • Very expensive and no customer service
  • Poor quality matching
Loss
$430
Preferred solution
Full refund

Want to cancel my account. Not interested

I'm already unsubscribe but still cut my money. Please

User's recommendation: Not.

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ID
#2370986 Review #2370986 is a subjective opinion of poster.
Location
Melbourne, Victoria

Cancellation of Membership

I am canceling membership do not take another payment from my account
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ID
#2369826 Review #2369826 is a subjective opinion of poster.
Preferred solution
Cancel membership

I can’t login

I cant login to my email password I got charged but I cant login
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ID
#2368589 Review #2368589 is a subjective opinion of poster.
Location
Atlanta, Georgia

I need help

This is the worse customer care . I plan to tell everyone, this way I have been treated. No phone call ! 901-218-****
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ID
#2367679 Review #2367679 is a subjective opinion of poster.
Location
Memphis, Tennessee

Wont take payment

My direct debit was cancelled now it won't let me make a payment.
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ID
#2366880 Review #2366880 is a subjective opinion of poster.
Location
London, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WANT TO KNOW WHEATHER YOU HAVE A PROFILE ON A CRAIG NOSERWORTHY

I'M TRYING TO FIND OUT WHEATHER YOU GUYS HAVE A PROFILE ON ME BECAUSE I DELETED MY PROFILE ON ALL DATING WEBSITES 10 YRS. AGO BUT I'M GETTING E-MAIL'S EVERYDAY . PLEASE CONTACT ME WHEN YOU HAVE A ANWSER
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ID
#2365185 Review #2365185 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • I liked the selection
Cons
  • Did not leave or delete for anything wrong my situation changed
Preferred solution
WANT TO KNOW WHEATHER YOU HAVE PROFILE ON ME.

I want my money back

I spent almost 90 dallars and can't see faces messages it wants me to give another 5 something to send and read message but said I have a message from someone I don't think this is what I'm going to constantly poor money into I would like a refund of my money

User's recommendation: Scam.

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ID
#2364750 Review #2364750 is a subjective opinion of poster.
Loss
$89
Preferred solution
Full refund

Very bad took the money, now want me to pay 1 dollar for answer

I was smart enough before I join to ask for a discount eHarmony agreed to a 60% discount leave me to pay $132.56 as of right now I'm getting a run around I can't get a phone call through and you want me to pay a dollar to a third-party you've inconvenienced me by having me to call credit card company and cancel that my ID number is EHXWLDW app I'm getting a bunch of emails and no photos of women to choose I paid for for premium
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ID
#2364703 Review #2364703 is a subjective opinion of poster.
Loss
$33
Preferred solution
If someone would just contact me we can straighten this all out and perhaps or something I don't know but I paid for a full premium my ID number is EHXWLDWL first time I've ever had this much problem with eHarmony usually the best dating site ever please
As a proud Canadian, I feel all Canadians should know so that no other Canadian gets blindsided by eharmony.ca. You should all know the truth before signing up with eharmony.ca. I want to start off by saying, I really believed all the commercials about eharmony, of...
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ID
#2364018 Review #2364018 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Easy to use website
Cons
  • Dont waste your time or money on this site
  • Extremely limited matches
Loss
$252
Preferred solution
Full refund

Cancel subscription and don't charge me

This is the worst dating site I've used and the price is outrageous. I cancelled my subscription but I want to make sure I am not longer charged for anything ever again.
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ID
#2363911 Review #2363911 is a subjective opinion of poster.