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Stupid company

You guys have add on tv about satan,well that is the dumbest add I have ever seen on tv and in very bad taste. You people should be ashamed of yourself.

User's recommendation: Boycott company.

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ID
#2362529 Review #2362529 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my account

I have not been on here for a long time and decided I no longer want to meet no one so please cancel my account in meaning cancel my subscription.
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ID
#2361780 Review #2361780 is a subjective opinion of poster.
Location
Ruskin, Florida

Improper payment

I misunderstood the payment options and clicked "one paymrnt" (for one month which is the length I intended to purchase). My card was charged for multiple months. Please refund my card for the overpayment. I only want one payment @ $14.95 (50% off offer which I received). Thank you and have a safe and healthy new year and beyond.
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ID
#2361702 Review #2361702 is a subjective opinion of poster.
Loss
$195
Preferred solution
Full refund

Cheating

E harmony taking my money without permission. Then they blocked my account I can't log in, I can't call costumer care Thanks

User's recommendation: Don’t believe this site.

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ID
#2360416 Review #2360416 is a subjective opinion of poster.
Service
Eharmony Free Trial
Pros
  • Look like a great site
  • First trail is free
  • Local matches in 1st month
Cons
  • False advertising no costumer care
  • False advertisement about customer service availability
Loss
$314
Preferred solution
Full refund

I cancel my order months agy

I checked my account out you still taking money out
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ID
#2358612 Review #2358612 is a subjective opinion of poster.
Preferred solution
Full refund

I want to talk to them

I cancelled your service with me and I send email to you but you took $202.85 in my account. I don't work and that's the only money I had with me please help me to refund the money and cancel my account
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ID
#2357055 Review #2357055 is a subjective opinion of poster.

I want to talk to them

I cancelled your service with me and you took $202 from my account which I did not agree. Please, please help me to return that money in my account I can't afford to pay such amount at once.. I need your help and cancel my account please
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ID
#2357044 Review #2357044 is a subjective opinion of poster.

Refund I sign up by mistake

Did not say it was 313 dollars to sign up. Please refund my money
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ID
#2356433 Review #2356433 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

Cancellation again

awful experience. no phone number to call, email response non existent, website cancellation has no option to cancel. wrong instruction. impossible to cancel while being charged.

User's recommendation: do not subscribe!

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ID
#2356142 Review #2356142 is a subjective opinion of poster.
Loss
$499
Preferred solution
Full refund

Cancelation of account and refund

Women dnt like guys, women like cars, money and other women. Plain and simple

User's recommendation: Do not use this worthless app. Online dating is as dead as prince.

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ID
#2355445 Review #2355445 is a subjective opinion of poster.
Loss
$260
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of communication regarding renewal charges

Eharmony - Lack of communication regarding renewal charges
Update by user Jan 27

eHarmony responded and said that although I "agreed" to the $658 renewal, they would refund me half of it. I contacted my bank and asked them to stop payment on the other half, which they did. I have not heard from eHarmony since, and I have recovered all of my $658.

Update by user Dec 29, 2020

I don't understand this question ...

Original review posted by user Dec 28, 2020
I signed up for a "free" account in June with Eharmony, but I never used it. I looked but didn't connect; I was just curious. Apparently, I signed up for a six-month free account and didn't read the fine print. I received a notification from PayPal on Dec. 25, 2020 (how convenient? A day businesses are CLOSED) that I'd be charge $658 to "renew" my Eharmony account. What?! I am pissed because (1) Eharmony did not give me ANY notification that my account was about to renew and (2) Eharmony does not provide phone contact information for customer service and (3) when I did contact Eharmony, they said "too bad" no refund, and (4) Eharmony doesn't have any algorithms that monitor customer usage that might suggest -- for the sake of good CUSTOMER SERVICE -- that maybe someone who has NEVER used their service would not want to PAY FOR IT.

User's recommendation: Do not use Eharmony. There are better apps that are free and much cheaper. This company is shady.

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ID
#2355286 Review #2355286 is a subjective opinion of poster.
Product
Eharmony Account
Pros
  • Have been around for a long time beware
Cons
  • No available phone numbers
  • You cant cancel subscription or payments
  • No customer service help
Loss
$659
Preferred solution
Full refund

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Verified Reviewer

Im an unhappy customer

Please customer service call me it's very important please call me thanks
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ID
#2354897 Review #2354897 is a subjective opinion of poster.
Preferred solution
Please call me

Not receiving emails and response

Registered since 3 weeks and no response
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ID
#2353178 Review #2353178 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Messages

I noticed that all my messages are not received or opened. I sent messages. Can you explain the problem
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ID
#2351008 Review #2351008 is a subjective opinion of poster.
Location
Chicago, Illinois

Someone hacked my account

Hi I just want to be done with this site eharmony . I don't want automatic renewal . I just need to cancel for sure . Thanks
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ID
#2350088 Review #2350088 is a subjective opinion of poster.