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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can not get in to e harmony site

I can not sign in to eharmony, too many instructions and not able to get in. I will like to try it, so I can become a member

User's recommendation: Eharmony to be more acceble.

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ID
#2534726 Review #2534726 is a subjective opinion of poster.
Service
Eharmony Customer Care
Cons
  • Can get to the website
Preferred solution
Let the company propose a solution
New Reviewer

Cancel account

You can NOT speak to a customer service rep. They cant handle the customers. *** poor service. NYS STATE ATTORNEY. GENERALS OFFICE needs to do an investigation on this company. Recommendations: Do not sign up. PERIOD!!! ITS A FRAUD!!!
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ID
#2534480 Review #2534480 is a subjective opinion of poster.
Loss
$120
Preferred solution
Full refund
New Reviewer

Cancel my account

I would like to cancel my account it was suppose to only be 3 months and I dont need it anymore and I cant get anyone to answer my call
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ID
#2534163 Review #2534163 is a subjective opinion of poster.
Location
Plaquemine, Louisiana

Billing me after I canceled

I hate Eharmony and will do everything in my power to let everyone know. I want my refund of the money taken out in April after I cancelled March.

User's recommendation: Do not buy a subscription to this company. It is a scam.

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ID
#2533556 Review #2533556 is a subjective opinion of poster.
Location
Portland, Oregon

Unauthorized charges on my credit card

I have received my credit card statement and was charged $348.25 which I did not agree to pay. please reverse these charges immediately.
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ID
#2532493 Review #2532493 is a subjective opinion of poster.
Location
Ottawa, Ontario

It’s ok problem resolved thank u

Everything is ok thank u the problem was resolved I had to fix my profile thank u for reaching out I appreciate it

User's recommendation: It’s a good site.

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ID
#2530534 Review #2530534 is a subjective opinion of poster.
Location
South Ozone Park, New York
New Reviewer

Website

The 12 month charge when joining premium Can I just pay month to month instead of the lump sumo front?
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ID
#2530392 Review #2530392 is a subjective opinion of poster.
Preferred solution
Month to month subscription

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Get back my money

I canceled my account a month ago and your company still withdraw my money today 430.08 . i never register any dating app a whole years like that . how you guy can withdraw a big amount like that from customer

User's recommendation: 1.

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ID
#2530118 Review #2530118 is a subjective opinion of poster.
Location
Woodbridge, Ontario
New Reviewer

I want to cancel my subscription

I want to cancel my subscription and I want a refund. I was charged $100 twice thinking Ive already cancelled my membership.

User's recommendation: Good luck, it may work for you.

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ID
#2528446 Review #2528446 is a subjective opinion of poster.
Cons
  • 18 month plan is billed monthly
Loss
$200
Preferred solution
Full refund
New Reviewer

Mini freezer fridge not working

I received,, didn't open plug in right away.. left sit for 2-3 days. It was plugged in. Working...all of a sudden not working any longer. I have no idea why. I have drinks and had a few frozen items.
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ID
#2527132 Review #2527132 is a subjective opinion of poster.
Service
Eharmony Customer Care
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to cancel I joined yesterday. Want full refund

I dont like this at all!! I want full refund. Only joined yesterday!!!! Phone numbers are all bogus. What a joke. I would never join this site again. Nobody on phone to help. Im so tired of this!!!

User's recommendation: Don’t use it.

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ID
#2525104 Review #2525104 is a subjective opinion of poster.
Pros
  • No comment
Cons
  • Match to people out of state
  • Service
  • It is too complex
Loss
$93
Preferred solution
Full refund
New Reviewer

There not many ladys on site Signed up yesterday I want my money back

Signed up yesterday I want my money back please give money back your service is not good Skout has more ladys the. Your company !!!!!!!!!!!!!!!!!!!!!

User's recommendation: Not enough ladies in miami.

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ID
#2524362 Review #2524362 is a subjective opinion of poster.
Location
Homestead, Florida

Fraud

A man emailed me saying he was with E harmony he went ahead and told me that I would get some money back in my account and eHarmony had just emailed me two minutes before to ask me if I want to cancel my account which I said I did. So he went ahead said he was with eHarmony and said through ZelleI would be able to get some money back instead he stole $250 out of my account through ZELLE. This was done by someone who said his name was Nick Jordan obviously a pseudonym and I do not think Wells Fargo will get my money back for me so Im out $250 how would you like to be my place. WD
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1 comment
#2007204

Why the hel l would you give him your info.. Smh

ID
#2523874 Review #2523874 is a subjective opinion of poster.
New Reviewer

Need assistance with my login i provided all info you needed and still not solved the problem

Need my login info.. I believe I have submitted all info but no one can help need to speak to someone
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ID
#2523535 Review #2523535 is a subjective opinion of poster.
Service
Eharmony Membership
Preferred solution
Let the company propose a solution
New Reviewer

Questions about membership

Your number you have is not going through, I need to speak to a representative . I need to find out questions about membership
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ID
#2523384 Review #2523384 is a subjective opinion of poster.
Location
Union City, New Jersey