eHarmony
Reviews and Complaints
170K
CLAIMED LOSSES
1.4K
TOTAL REVIEWS
100K
PAGE VIEWS
6
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can not get in to e harmony site
I can not sign in to eharmony, too many instructions and not able to get in. I will like to try it, so I can become a member
User's recommendation: Eharmony to be more acceble.
ID
Service
Eharmony Customer Care
Cons
- Can get to the website
Preferred solution
Let the company propose a solution
New Reviewer
Cancel account
You can NOT speak to a customer service rep. They cant handle the customers. *** poor service. NYS STATE ATTORNEY. GENERALS OFFICE needs to do an investigation on this company. Recommendations: Do not sign up. PERIOD!!! ITS A FRAUD!!!
ID
Loss
$120
Preferred solution
Full refund
New Reviewer
Cancel my account
I would like to cancel my account it was suppose to only be 3 months and I dont need it anymore and I cant get anyone to answer my call
ID
Location
Plaquemine, Louisiana
Billing me after I canceled
I hate Eharmony and will do everything in my power to let everyone know. I want my refund of the money taken out in April after I cancelled March.
User's recommendation: Do not buy a subscription to this company. It is a scam.
ID
Location
Portland, Oregon
Unauthorized charges on my credit card
I have received my credit card statement and was charged $348.25 which I did not agree to pay. please reverse these charges immediately.
ID
Location
Ottawa, Ontario
It’s ok problem resolved thank u
Everything is ok thank u the problem was resolved I had to fix my profile thank u for reaching out I appreciate it
User's recommendation: It’s a good site.
ID
Location
South Ozone Park, New York
New Reviewer
Website
The 12 month charge when joining premium Can I just pay month to month instead of the lump sumo front?
ID
Preferred solution
Month to month subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGet back my money
I canceled my account a month ago and your company still withdraw my money today 430.08 . i never register any dating app a whole years like that . how you guy can withdraw a big amount like that from customer
User's recommendation: 1.
ID
Location
Woodbridge, Ontario
New Reviewer
I want to cancel my subscription
I want to cancel my subscription and I want a refund. I was charged $100 twice thinking Ive already cancelled my membership.
User's recommendation: Good luck, it may work for you.
ID
Cons
- 18 month plan is billed monthly
Loss
$200
Preferred solution
Full refund
New Reviewer
Mini freezer fridge not working
I received,, didn't open plug in right away.. left sit for 2-3 days. It was plugged in. Working...all of a sudden not working any longer. I have no idea why. I have drinks and had a few frozen items.
ID
Service
Eharmony Customer Care
Loss
$200
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI want to cancel I joined yesterday. Want full refund
I dont like this at all!! I want full refund. Only joined yesterday!!!! Phone numbers are all bogus. What a joke. I would never join this site again. Nobody on phone to help. Im so tired of this!!!
User's recommendation: Don’t use it.
ID
Pros
- No comment
Cons
- Match to people out of state
- Service
- It is too complex
Loss
$93
Preferred solution
Full refund
New Reviewer
There not many ladys on site Signed up yesterday I want my money back
Signed up yesterday I want my money back please give money back your service is not good Skout has more ladys the. Your company !!!!!!!!!!!!!!!!!!!!!
User's recommendation: Not enough ladies in miami.
ID
Location
Homestead, Florida
Fraud
A man emailed me saying he was with E harmony he went ahead and told me that I would get some money back in my account and eHarmony had just emailed me two minutes before to ask me if I want to cancel my account which I said I did. So he went ahead said he was with eHarmony and said through ZelleI would be able to get some money back instead he stole $250 out of my account through ZELLE. This was done by someone who said his name was Nick Jordan obviously a pseudonym and I do not think Wells Fargo will get my money back for me so Im out $250 how would you like to be my place. WD
1 comment
ID
New Reviewer
Need assistance with my login i provided all info you needed and still not solved the problem
Need my login info.. I believe I have submitted all info but no one can help need to speak to someone
ID
Service
Eharmony Membership
Preferred solution
Let the company propose a solution
New Reviewer
Questions about membership
Your number you have is not going through, I need to speak to a representative . I need to find out questions about membership
ID
Location
Union City, New Jersey
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Why the hel l would you give him your info.. Smh