eHarmony Reviews

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New Reviewer

Don’t bother with this service

In four weeks I received over 8 fraud/scammer contacts through this site. All were later removed but that is a high number and security concern. Additionally this site does not make matches based on any preferences indicated. The site navigation is very antiquated for a search. Well past its time. Waste of money!
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ID
#1738961 Review #1738961 is a subjective opinion of poster.
Product
Eharmony Subscription
Cons
  • Unable to contact
  • Attitude about resolving their problems
  • Quality of matches
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don’t use this website

I have subscribed 6 months ago and Im so not impressed with their matching thing. All wrong even though I have set the setting to fit my criteria. Then I resubscribed for another 6 months due to boringness and regretted 3 hours later. Contacted customer service and they said theres no cancellation policy even though I have requested for cancellation 3 hours later. Even retails industry allows 7 business days change of mind to get refund. Eharmony is obviously super special that one has no option at all even if you have changed your mind. Worst than any relationships in this world. One word to describe this platform is suck. Will never ever recommend anyone to use this. Dont let your desperation or boringness took over your brain. DONT SUBSCRIBE.
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1 comment
#1793364

Where these dating services go wrong is their attempt to match interests. Anyone who has a long term relationship or marriage knows that it's more important to dislike the same things , not share interests. Your interests are yours for your consumption on your time ; I don't believe in the Siamese Twins joined at the hip type of couples ; they usually don't last.

ID
#1737695 Review #1737695 is a subjective opinion of poster.
Cons
  • You cant cancel subscription or payments
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund
New Reviewer

DO NOT EVEN THINK ABOUT SIGNING UP

my account got hacked and they said I violated their terms and conditions. My IT guy/dept has proof on our server log. I have tried numerous times to get a refund and there are NO NONE NUNCA working telephone numbers for eHarmony. Absolutely incredible that they don't have working telephone lines.... Worst company and absolutely NO CUSTOMER CARE and/or CUSTOMER SERVICE !
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ID
#1734322 Review #1734322 is a subjective opinion of poster.
Location
Odenton, Maryland
Product
Eharmony Account
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Full refund
New Reviewer

Need a refund

Thought I was going to be charged monthly instead of the full price at once. Would like my money back.
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1 comment
#1793369

Me too

ID
#1734204 Review #1734204 is a subjective opinion of poster.
Cons
  • How to contact eharmony
  • Poor customer service
  • Not able to cancel
Reason of review
Return, Exchange or Cancellation Policy
Loss
$379
Preferred solution
Full refund
New Reviewer

Picked the wrong package

I pick the wrong package! Contact me at 217370****! Thanks!
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ID
#1732722 Review #1732722 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Full refund

Price

Wrong person. You have solved all my Issues. Patrick Robinson robinsonpdds01@***.com
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ID
#1732208 Review #1732208 is a subjective opinion of poster.
Reason of review
Honest return, exchange or cancellation policy

Stay away from E Harmony

TOTAL scam E Harmony - none of their number is working numbers!!!!!!!!
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ID
#1731361 Review #1731361 is a subjective opinion of poster.
Location
New York, New York
Product
Eharmony Subscription
New Reviewer

Find some place else

I cancelled and yet my card is still being charged...Large percentage of fake people and frauds or mental health patients. This was an awful experience and I want my money returned
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ID
#1729928 Review #1729928 is a subjective opinion of poster.
Cons
  • All of these reasons and more
  • Fraudulent
  • Horrible company no service and no support
Reason of review
Bad quality
Loss
$210
Preferred solution
Full refund
New Reviewer

Unauthorized charge

I thought I was being charged $39 and I just got an eHarmony PayPal charge for 208 now I can't clear my property tax check that is a really big deal. Their phone number is disconnected.
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ID
#1728059 Review #1728059 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Full refund
New Reviewer

Accidental subscription

I didn’t want to pay for a subscription and would like my money back thank you
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ID
#1727728 Review #1727728 is a subjective opinion of poster.
Product
Eharmony Subscription
New Reviewer

Cancelled but was charged

Your number goes directly to busy signal ,, please call me 661-803 -**** You have charged my account over $100 dollars I need credited
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ID
#1727488 Review #1727488 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • This was an error
Reason of review
Pricing issue
Loss
$105
Preferred solution
Full refund
New Reviewer

Unable to login to my account

I am unable to login to my account please provide assistance. Please call me at 832-696-****. Carl Williams
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ID
#1727294 Review #1727294 is a subjective opinion of poster.
Location
Missouri City, Texas
Product
Eharmony Account
Reason of review
Access/ activation issues
Loss
$50
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong Amount Deducted Illegally by Eharmony.ca

Wrong Amount Deducted Illegally by Eharmony.ca
Wrong Amount Deducted Illegally by Eharmony.ca
As a new user they have offered me 50% off on the plans at thecrate of 9$CAD (Nine Dollars, PER month for 3 montha plan... But they have illegally deducted 210 $ approx.. I have made the payments through ..Paypal... I am sending them the notice of consumer court.
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ID
#1724941 Review #1724941 is a subjective opinion of poster.
Cons
  • Cyber thieves
  • Worst
  • Cyber decoits
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1000
Preferred solution
Full refund
New Reviewer

Don't use!!!!!

Impossible to contact a live human!!!!
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ID
#1724725 Review #1724725 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

Stay away. Overpriced and NO customer phone numbers.

Try to cancel over the phone. I have wasted 2 hours trying to find a number that works, no joy so far!
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ID
#1724513 Review #1724513 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution