eHarmony
Reviews and Complaints
Cancelling account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund and membership cancel
- I just changed my mind i dont have time
- I dont have any
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharged and want to cancel
Preferred solution: Full refund
User's recommendation: Be very careful of what you are purchasing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo you charge my card when I canceled
- Your website sucks to use and very difficult would never recommend
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon’t allow you to cancel!!!
- Gross selection
Preferred solution: Cancel and stop charging me!!!!
Mischarged!
User's recommendation: Don’t use! Gimmicky and terrible billing practice. Hard to get ahold of.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancellation @ refund
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: Consider other sites also
Distance
User's recommendation: Stop presenting untruths of how many matches are in a area
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription
Preferred solution: The Fraud department at my credit card declined the transaction. I contacted them and told it was a valid transaction and to let it through. You can try charging my credit card again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sydney, New South WalesSubscription Cancellation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelation of memberahip
- Not many of ladies in my area
Preferred solution: Full refund
I don’t understand what review
User's recommendation: I am unhappy I have called customer service 10 times always busy
Billing
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Easton, PennsylvaniaDiscount price disappears when I try to pay
Problems with the app
User's recommendation: That eHarmony really does work to meet single people I’m a second time user of it
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