eHarmony Reviews

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Ongoing login problems

Ongoing login problems due subscription

User's recommendation: Check other dating sites.

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1 comment
#2091260

Reset account password with new email address

ID
#2297968 Review #2297968 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

It wont let me log on...i dont want to do this anymore

I'm getting takin advantage of with this dating site. Help me or get me my money back please! I can't even login!don't

User's recommendation: Don't use them.

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ID
#2297735 Review #2297735 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • No pros
Cons
  • Its a scam
Preferred solution
Full refund
New Reviewer

Impossible to talk with representative.

I am unable to talk with matches after payment. No response s from many messages. Matches cannot message me? Unable to avoidreach agent! I am being ignored and run around and around without talked to a live person. Please contact me eHarmony! I have been a past member with much better service. Thank you! I will change rating if you contact me.
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ID
#2297260 Review #2297260 is a subjective opinion of poster.
Cons
  • Bad service
  • You cant cancel subscription or payments
Preferred solution
Let the company propose a solution
New Reviewer

I should be able to contact someone on a telephone

There is no telephone number that I can get a representative on the phone, this is bad business.
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ID
#2297249 Review #2297249 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Refund

We sent emails hours after subscribing to cancel no response

User's recommendation: Do not join RUN from this site.

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ID
#2296164 Review #2296164 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Refund

I am a witness to my brothers cancelled account it was hours after he signed in... they have not refunded him or responded after several emails.. we need a response and refund immediately
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ID
#2296154 Review #2296154 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Difficult to correct problem

Tough to fix issue this one issue

User's recommendation: Help.

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ID
#2295861 Review #2295861 is a subjective opinion of poster.
Product
Email List Info Website
Preferred solution
Fixemail
New Reviewer

Not able to get ahold of them after repeated attempts

Tried calling and emailing several times no response.
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ID
#2294429 Review #2294429 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Payment concern

I got no answer. The phone rings a few times; then, it hangs up.
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ID
#2294072 Review #2294072 is a subjective opinion of poster.
Preferred solution
Answer phones to be available for paying customers
New Reviewer

Cancel service

Your app is crap. Girls match and dont talk. Have had more luck with *** tinder than your app. Do not charge my card this app is useless as ***

User's recommendation: *** no.

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ID
#2292349 Review #2292349 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Cons
  • Left feeling inadequate confused
  • Absolute rubbish in practice
  • No contact with harmony
Preferred solution
Let the company propose a solution
New Reviewer

Crap service maintenance in middle of a chat

In middle of chat then *** under maintenance comes up and not been able to reconnect!!!!

User's recommendation: don't waste your money.

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ID
#2291742 Review #2291742 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I want to cancel and want a refund

pathetic....worse customer service than AT&T
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ID
#2290354 Review #2290354 is a subjective opinion of poster.
Loss
$271
Preferred solution
Full refund
New Reviewer

I never signed for this site

Who signed me up I never signed Delete this account asap
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ID
#2290266 Review #2290266 is a subjective opinion of poster.
Location
Mission Viejo, California

I think my monthly automatic charges are incorrect.

I keep getting charged $78 each month. Is that for 12 months? Please tell me what I should be paying for your service. Thank you.

User's recommendation: Understand your charges before it is too late!

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ID
#2287815 Review #2287815 is a subjective opinion of poster.
Location
Yulee, Florida
New Reviewer

I dont use the site and still paying

I dont want to still paying for something I didnt realize was gonna be 34 dollars. When it said 11 dollars a month.
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ID
#2287129 Review #2287129 is a subjective opinion of poster.
Product
Eharmony Subscription
Loss
$136
Preferred solution
Full refund