eHarmony Reviews

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New Reviewer

Not getting password sent to me

The phone just rang rang. This is *** someone needs to call me ASAP. Yall got my money
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ID
#1835074 Review #1835074 is a subjective opinion of poster.
Preferred solution
Pass word

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Verified Reviewer
New Reviewer

Need to talk to agent

I have found my loved one since last October and forgot to cancel my subscription. I got charged today again for another 6 months and I don't need it. Please return my money for my mistake. I'm very happy with E harmony so far. I found my loved one on E harmony app. Thank you so much!
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ID
#1834809 Review #1834809 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I have question about pricing

I want to know if I wanted to cancel my monthly payment how can I do it or how does it work?
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ID
#1830731 Review #1830731 is a subjective opinion of poster.
Location
The Bronx, New York

To unsubscribe

I paid $55.94 for the eharmony dating sight.I never received credit and it my eharmony account never let me sign in. I would like to have a refund sent me asap. As I have already stated that I want to unsubscribe. I was not pleased with the site. It dealt with younger men rather than men my age. I thank you sencerily for your assistance with this. I paid with my Discover Card. If you need further assistance you may call me at 843598****.

User's recommendation: I would still recommend your site.

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1 comment
#1839314

"Sight" is the gift of vision. "Site" relates to places, like a website.

Never publish personal info (like your phone number) on an open internet website forum. "Sincerely" is the word you're looking for in that next to last sentence.

ID
#1824771 Review #1824771 is a subjective opinion of poster.
Location
Lynchburg, South Carolina
Product
Eharmony Account

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Verified Reviewer
New Reviewer

Re:- Emails to my Email Address:- 02keepintouch@***.com

Can you please "UNSUBSCRIBE" me from receiving Eharmony Emails. I don't know why I am receiving all these Emails as I am a Married man almost 75 Years of Age and receiving Dozens of Eharmony Emails on a "Daily" basis and I am absolutely bloody sick of them.I do not and have NEVER Subscribed to this sort of Crap.

User's recommendation: NEVER DEAL WITH Eharmony.

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1 comment
#1839318

I enjoy deleting things I did not request. Let someone else waste their time and money ; I don't care.

Don't get upset about it ... delete it. Some e-mail programs allow you to block certain senders. Plus, I only check e-mail once per week at most.

I don't care who has a crisis or a sale or a question. They will all have to await my pleasure or convenience.

Like the telephone ; I feel no obligation to answer any calls if I so deem. The instrument is present for MY convenience, not THEIRS.

ID
#1822943 Review #1822943 is a subjective opinion of poster.
Service
Eharmony Customer Care
Preferred solution
Apology
New Reviewer

I didn't want to make an in app purchase

I tried to call but it went to a busy line.
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ID
#1821752 Review #1821752 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

I cannot contact anyone

I just signed up for a membership and wanted to speak with someone about the charges and the deadlines and i have no way to contact anyone. Can you please give me some direction. Thank you , Jacob
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1 comment
#1839322

I don't understand why everyone seems to think that calling is always the best idea. A formal "cease and desist" (served via Certified Mail Return Receipt Requested) letter will hold in court ; calls will not.

Notify your financial institution to dishonor any attempted charges by this party. You may be hung if you "signed up" (for the minimum fee). Also provide a "letter of intent to cancel" 60 days (I would do in NOW) prior to the stated renewal deadline. Use Certified Mail for this, also.

Keep all receipts and copies of everything. Then, stay away from *** websites.

ID
#1821653 Review #1821653 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Easy to join
Preferred solution
To speak to someone about pricing and my membership
New Reviewer

I was double charged

You refunded and closed my account and then charged me again. I would like a refund of the second charge
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1 comment
#1838817

It appears they no longer can be reached by phone......they gave in to the temptation to do things on the cheap and eliminated what used to make them a superlative organization. Prices have also gone way up and they don't seem to offer specials anymore to get back members who've been off for awhile. It's a shame.....

ID
#1819907 Review #1819907 is a subjective opinion of poster.
Loss
$132
Preferred solution
Full refund
New Reviewer

I did not sign up for this

Your OFFER OF 50% did NOT WORK!!! 12.95 FOR THREE MONTHS IS ONLY ROUGHLY 45.00.... AND YOU WANNA CHARGE ME 90.....SO CANCEL THIS IMMEDIATELY!!!!
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ID
#1817904 Review #1817904 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Refund

There is no one near me so this app will not hall me
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ID
#1817148 Review #1817148 is a subjective opinion of poster.
Location
Liverpool, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't use promotional amount offered

No good phone# to get help!! Don't get a human to help
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ID
#1816072 Review #1816072 is a subjective opinion of poster.
Service
Eharmony Customer Care
Cons
  • Not easy to contact
Preferred solution
Let the company propose a solution
New Reviewer

Subscription questions

No answer when calling all numbers for customer service. Its terrible how eharmony has no problem taking peoples money however no customer service or decency at all. This should be against the law. I wanted to join but I will not put my credit card on any we sight with all of the fraudulent activity. Something needs to be done about this and eharmony is loosing a lot of business because of poor customer service.

User's recommendation: Do not subscribe to this company since they cant even provide customer service.

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ID
#1814996 Review #1814996 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Unable to view matches or communicate prior to joining
  • Poor customer service
  • No value to future customers whatsoever
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Is,there a cheaper plan.

Today there was a special to sign up for another plan. But when I tried it's asking for more money then it was advertised I was seeing if there is something you could do to help me, because I would like to sign up again for another premium. But at something that I can afford.
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ID
#1814878 Review #1814878 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Plenty of available people you feel can be compatible with
Preferred solution
False advertising when I tried to sign up for a new premium.

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Verified Reviewer
New Reviewer

Terrible customer service.

I cancelled subscription yet still being billed for it. Terrible.

User's recommendation: Never. Customer service does not answer phone after several times.

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ID
#1813330 Review #1813330 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Subscription is all wrong
  • Fake profiles
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was double charged

BEING DOUBLE CHARGED FOR 3 MONTHS. IMPOSSIBLE TO REACH CUSTOMER SERVICE.
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ID
#1812371 Review #1812371 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Your service
  • Cost of membership not worth for what the site offers
Loss
$204
Preferred solution
Full refund