eHarmony Reviews

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Verified Reviewer
New Reviewer

Report. ***

There was a member with the name notanassclown and he is a predator and wanted to be sexual with me while my 9 year old daughter watched so she could learn how to please a man. I waited to report because he was threatening and scary.
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ID
#2243143 Review #2243143 is a subjective opinion of poster.
Preferred solution
Report him to the authorities or delete creeps account

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Verified Reviewer
New Reviewer

201021-****80

I payed for a subscription for 6 months and after 2 months. I was so displeased with my matches and with Covid 19. I decided to delete my account. I thought is worked because all emails stopped the 6 months later with no notice you charge me $310. Im a single mother with zero support. I need to pay rent and Im already behind because of this pandemic. I need you to credit me back $310 now. So I dont get evicted.
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ID
#2239253 Review #2239253 is a subjective opinion of poster.
Cons
  • Bad service
  • No phone answer
Loss
$310
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Can’t access my account after paying for it

I start an account with a harmony like two or three weeks ago and I am steel to get get on the site do not know why and no one will help me in customer service

User's recommendation: I start an account with a harmony like two or three weeks ago and I am steel to get get on the site do not know why and no one will help me in customer service.

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ID
#2235771 Review #2235771 is a subjective opinion of poster.
Loss
$69
Preferred solution
Access to my account I paid for

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Verified Reviewer
New Reviewer

Fraud, Fake , Despicable, No way out of subscription.

so I have been trying different online dating sites and as I've been doing it I've been learning things about how they operate. first of all they have people on there that are not real people and they're fake profiles and they have the automatically set up or manually set up or both so that they will look at you and view you but they'll never write back to you no matter who it is no matter how good looking you are interesting you are period on eHarmony I have not got one message yet and I've been on two weeks and I filled out the profile completely. It is a sham they're stealing our money these people have no low and I want to be let out of my subscription and pay for the time I've used it and not have to pay anymore.

User's recommendation: Don't ever use this website you'll just be taken.

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ID
#2235606 Review #2235606 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Pros
  • Hope of something meaningful and finding somebody
Cons
  • Expensive and a subscription that you cannot get out of
Loss
$360
Preferred solution
I want to be let out of eHarmony subscription and they can deduct for what I have used time wise which has only been a couple of weeks I do not want them to again start another term and I want them to never be a part of my life again.

Not satisfied

not interested in the matches I'm still getting emails from eharmony stating interests and I canceled my subscription
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ID
#2234793 Review #2234793 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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New Reviewer

Unauthorized charges

Original review updated by user Oct 18, 2020
I canceled my account 3 weeks ago, and they were already overcharging me for the plan I purchased. I purchased a $59.99 plan and they've been charging my card $82 and change. There are a grand total of seven men in my area and that never changes. I canceled my account and woke up this morning to find out that they had charged me another $82. Of course, there is absolutely no way to reach a human being on any of the 10 or 12 phone numbers I found on google. Shame on them, and never ever use eHarmony!

User's recommendation: Bumble.

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ID
#2233253 Review #2233253 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Pros
  • Eharmony contact
Cons
  • Can not cancel
  • No contact info
  • Awful customer care
Loss
$82
Preferred solution
Full refund

Waste of Money

I was cat fished on eharmony and they kept matching me with people that didnt even want to talk to me. I tried to get a refund and that didnt work. Absolute waste of money you get to meet more people on Tinder .

User's recommendation: Do waste your time with eharmony try other dating Apps like Zoosk.

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ID
#2231994 Review #2231994 is a subjective opinion of poster.
Location
Plano, Texas
New Reviewer

Unhappy

My bank account was charged little over hundred dollars for membership that I never wished to extend or to purchase. There is no way to call and to talk to Customer Service period this is scam, I want a refund immediately, but its impossible to reach them by phone Kristina Karpovich
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ID
#2231240 Review #2231240 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Unable to view matches or communicate prior to joining
  • Will not recommend anyone to use this service
Loss
$105
Preferred solution
Full refund
New Reviewer

Trying to charge more then for one month subscribe

calling for the right amount
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ID
#2229918 Review #2229918 is a subjective opinion of poster.
Product
Eharmony Basic Subscription
Preferred solution
Price reduction
New Reviewer

I want to delete my account

Not really pissed. I just found someone and out of respect for her kindly delete my account and send me confirmation to rdgh9311@***.com. I cancelled my auto renew. I understand if I don't get a refund but a partial refund would be appreciated. Please reply back. Thanks
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ID
#2229209 Review #2229209 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Pros
  • Hard to delete profile and get a refund
Cons
  • Not enough suitable people in my area
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Refund of money

I signed up for a month with EHarmony $15.99. My bank card was charged $187 and I want to cancel the subscription and get a refund ASAP!

User's recommendation: Never.

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ID
#2229137 Review #2229137 is a subjective opinion of poster.
Location
Clemmons, North Carolina
Product
Eharmony Subscription
New Reviewer

Need to know how much it's going to cost me before I enter

I wish y'all could tell me how much it cost but you don't want to tell me how much it cost what's the deal you tell me it's free but I don't know tell me something please so I don't know
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ID
#2229075 Review #2229075 is a subjective opinion of poster.
Location
Austin, Texas
Preferred solution
How much will it cost me I wanted to know sorry did you lose my lose my money did you lose my lose my money so

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Verified Reviewer
New Reviewer

Cancellation

I cancelled within 2 hours of signing and I am still being charged

User's recommendation: Don’t sign.

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ID
#2228965 Review #2228965 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Horrible company no service and no support
Loss
$150
Preferred solution
Full refund
New Reviewer

Cancellation of Membership

Im not happy with Eharmony. Within a week I had 2 sets of scammers try to scam me. Fortunately they were blocked. Im looking at going to a site for older adults.
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ID
#2228256 Review #2228256 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • You spelled commercials wrong
Cons
  • Horrible company no service and no support
Preferred solution
Full refund

Touble wed yes you waived the total amount $102,64

yes confuse see much ladys yes why show ladys porfit
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ID
#2226516 Review #2226516 is a subjective opinion of poster.
Location
Fort Myers, Florida
Preferred solution
none