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3.5

Technical difficulties they say they said call back in 30 minutes

Product or Service Mentioned: Eharmony Account.

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#1796661

The whole site is full of glitches, from not letting you log on, to details not matching on profiles, you can’t get hold of anyone to help. Ridiculous for the cost, & NO refund policy after 3 days, so if you pay for the year you’ve lost that all.

#1527202

Dear Submissivekoala, I'm sorry to hear you had any trouble logging in. We did experience a site outage yesterday which prevented members from logging in.

That issue was resolved yesterday afternoon.

If you are still having any trouble logging in, please contact us at membercare@eharmony.com from the email address associated with your eharmony account. Best, Scott

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