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Resolved
2 comments
1.0

Update by user Oct 18, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18, 2020

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got my money back.

Update by user Sep 18, 2020

Only after contacting my credit card company, was my money refunded. PayPal sided with eHarmony.

Original review updated by user Oct 18, 2020

Delete any and all accounts you have that connect me with eHarmony. There may be more than one email account.

This is my primary email: r_____@***.com

Theres also north_____@***.com

I have reported you to my credit card company as well as the Better Business Bureau for deceptive billing practices.

You should also know I was drugged on a date through an app. I hope you are doing everything you can to keep your customers SAFE.

I want zero contact from you: no marketing, no billing.

Nancy Riddle

User's recommendation: Don't use eHarmony.

Product or Service Mentioned: Eharmony Online Dating.

Monetary Loss: $839.

Preferred solution: Transparent billing and contact information.

eHarmony Pros: 0 likes.

eHarmony Cons: Attitude about resolving their problems, Price, Membership renewed without my approval, Deceptive billing practices.

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#2037028

I have been passed to a debit collector by the customer as they said I did not cancel my membership. I have not used them in a year or so. Disgusting!

#2027745

They don't police their own platform, so it's filled with scammers, perverts, con artists and blackmailers.

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