eHarmony Reviews

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New Reviewer

I cancel my subscription last month and I got charge this month

I want a refund..fjshflghshckfkgkfjffjdjjdjfkfkgkgkgkgkgkgkgkgkgkgkgkgkkfdjdjdjfjfjfjfkgkgloekdnfntkg
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ID
#3274034 Review #3274034 is a subjective opinion of poster.
Location
Midlothian, Texas
Loss
$90
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancel my subscription

basil cancel my subscription you make it impossible from the website this is dirty and tricky you have no phone number for customer service respond by email to let me know my account is canceled aheirich@***.com

User's recommendation: dont sign up there is no way to cancel.

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ID
#3273454 Review #3273454 is a subjective opinion of poster.
Product
Eharmony Subscription
Cons
  • Cannot cancel nobody is online
Preferred solution
cancel my account
New Reviewer
I joined your dating in good faith. eHarmony has been an extreme disappointment to me. I have been on eharmony almost 3 weeks ago. I haven't got any messages my inbox touch with me. I'm top of that you sent me the worst group of people imaginable. I never changed my...
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1 comment
#2119860

What did you expect? As in real life, no one wants to date you.

Give it up.

Pack it in. Buy a cat...

ID
#3271510 Review #3271510 is a subjective opinion of poster.
Location
Derry, New Hampshire
Preferred solution
Full refund

Cancel

I want my account canceled. Asap Customer service e availability is unacceptable. It's a scam to sign up for something and not be able to cancel. When a customer cannot contact a company, there is something highly unethical in their business practice
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ID
#3271462 Review #3271462 is a subjective opinion of poster.
Location
Anaheim, California
New Reviewer

I believe my account has been hacked.

I cant get a hold of eharmony to fix my account . It was hacked and I dont have access to it anymore and not getting an email back from eharmony and I cant get a hold of them in the phone. It says a busy signal
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ID
#3271431 Review #3271431 is a subjective opinion of poster.
Preferred solution
Access to my account again so I can continue searching for love.
New Reviewer

Cannot get e harmony customer service on the phone with any of the number’s listed

I canceled my subscription months ago and now, out of the blue, they just charged me 197$. I want this rectified and my money refunded right away!!!!
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ID
#3270920 Review #3270920 is a subjective opinion of poster.
Loss
$198
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

EHarmony is a SCAM - don’t waste your $$$$

If I could give 0 stars I would - this company deserves NOTHING! This company and this site is a SCAM!! Hopefully people will be smart enough to read the reviews before joining this joke of a site. I have never been so disappointed and disgusted with a dating site like I was with eHarmony. They should be ashamed of themselves for taking money from hard working people only to *** them over!!! Joined the site only to find out the majority of people arent real, nobody lives local, those that are real dont want a relationship - asked for a refund in less than 24 hours time and was denied any sort of refund not even a partial refund - so now Im stuck paying for a site that does NOTHING for me but rob me of my hard earned money.

User's recommendation: DO NOT JOIN EHARMONY - IT’S NOTHING BUT A SCAM!!!

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ID
#3270358 Review #3270358 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Cons
  • Do not care about customers
  • Misleading
  • Customer service irresponsive

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent charges

Eharmony has terrible customer service and has tried to send a subscription to a debt collector for something they never provided a service for. This is fraud. You cant talk to someone on the phone and they dont answer the simple questions you ask through their poorly serviced email response team.

User's recommendation: Do not pay for this.

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ID
#3269289 Review #3269289 is a subjective opinion of poster.
Pros
  • Good advertisement
Cons
  • Will not recommend anyone to use this service
  • Billing
  • No available phone numbers
Preferred solution
Full refund

Can’t get in with codes

I have tried many times to log in keep getting codes that dont work can you help me log in. David Zents
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ID
#3266376 Review #3266376 is a subjective opinion of poster.
Location
Carmichael, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Accidentally paid$297

Paid one year subscription accidentally only wanted one month it is all my savings I'm sick with worry please help.
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ID
#3266346 Review #3266346 is a subjective opinion of poster.
Pros
  • O likes
Cons
  • Poor quality matching
Loss
$297
Preferred solution
Full refund
New Reviewer

You can’t reach anybody, and this site is a rip off!

All the customer service numbers are not in service and you cant reach anyone! This site sucks and is a total rip off!!

User's recommendation: Don’t use this site.

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ID
#3265953 Review #3265953 is a subjective opinion of poster.
Location
Snellville, Georgia
Loss
$120
Preferred solution
Full refund

I want to cancel my account

No luck. Please cancel my account. Im not happy with the site. This is not for me. I need my account canceled! Please and thank you
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ID
#3265384 Review #3265384 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Tried to call many numbers but those # don’t work

They said in online they give you a free connection or texting for a few days before paying and that is false information
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ID
#3265267 Review #3265267 is a subjective opinion of poster.
Location
Palm Bay, Florida
New Reviewer

Terrible in reaching someone

Cannot connect customer service there has to be a better way in connecting with you guys Very number is busy
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ID
#3263690 Review #3263690 is a subjective opinion of poster.
Location
Belleville, New Jersey
Preferred solution
Full refund

Will not cancel profile

I have been trying to join since New Year's Day. I cannot reach anyone by phone 184*-***-****, 844-544-**** and 844-544-****. Every number gets this message: Your call cannot be completed as dialed, check your number. I have been trying to delete my unpaid profile and cannot get anyone close my profile, this is rude to paying members on this site who think I am rude and not responding back to them. Since I am unable to complete the process without being sent to a site to pay to talk to someone. I keep receiving the following message: the Visa credit card is not a valid type of payment. Surprising to me since I do not have any issues with other businesses accepting my Visa credit card.

User's recommendation: Do not waste your time joining this site.

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ID
#3263423 Review #3263423 is a subjective opinion of poster.
Location
New Albany, Ohio