Unclaimed
eHarmony
Reviews and Complaints
470K
CLAIMED LOSSES
2.4K
TOTAL REVIEWS
130K
PAGE VIEWS
9
ISSUES RESOLVED
eHarmony Reviews
New Reviewer
I cancel my subscription last month and I got charge this month
I want a refund..fjshflghshckfkgkfjffjdjjdjfkfkgkgkgkgkgkgkgkgkgkgkgkgkkfdjdjdjfjfjfjfkgkgloekdnfntkg
ID
Location
Midlothian, Texas
Loss
$90
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCancel my subscription
basil cancel my subscription you make it impossible from the website this is dirty and tricky you have no phone number for customer service respond by email to let me know my account is canceled aheirich@***.com
User's recommendation: dont sign up there is no way to cancel.
ID
Product
Eharmony Subscription
Cons
- Cannot cancel nobody is online
Preferred solution
cancel my account
New Reviewer
I joined your dating in good faith. eHarmony has been an extreme disappointment to me. I have been on eharmony almost 3 weeks ago. I haven't got any messages my inbox touch with me. I'm top of that you sent me the worst group of people imaginable. I never changed my...
View full review
ID
Location
Derry, New Hampshire
Preferred solution
Full refund
Cancel
I want my account canceled. Asap Customer service e availability is unacceptable. It's a scam to sign up for something and not be able to cancel. When a customer cannot contact a company, there is something highly unethical in their business practice
ID
Location
Anaheim, California
New Reviewer
I believe my account has been hacked.
I cant get a hold of eharmony to fix my account . It was hacked and I dont have access to it anymore and not getting an email back from eharmony and I cant get a hold of them in the phone. It says a busy signal
ID
Preferred solution
Access to my account again so I can continue searching for love.
New Reviewer
Cannot get e harmony customer service on the phone with any of the number’s listed
I canceled my subscription months ago and now, out of the blue, they just charged me 197$. I want this rectified and my money refunded right away!!!!
ID
Loss
$198
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerEHarmony is a SCAM - don’t waste your $$$$
If I could give 0 stars I would - this company deserves NOTHING! This company and this site is a SCAM!! Hopefully people will be smart enough to read the reviews before joining this joke of a site. I have never been so disappointed and disgusted with a dating site like I was with eHarmony. They should be ashamed of themselves for taking money from hard working people only to *** them over!!! Joined the site only to find out the majority of people arent real, nobody lives local, those that are real dont want a relationship - asked for a refund in less than 24 hours time and was denied any sort of refund not even a partial refund - so now Im stuck paying for a site that does NOTHING for me but rob me of my hard earned money.
User's recommendation: DO NOT JOIN EHARMONY - IT’S NOTHING BUT A SCAM!!!
ID
Location
Manchester, New Hampshire
Cons
- Do not care about customers
- Misleading
- Customer service irresponsive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFraudulent charges
Eharmony has terrible customer service and has tried to send a subscription to a debt collector for something they never provided a service for. This is fraud. You cant talk to someone on the phone and they dont answer the simple questions you ask through their poorly serviced email response team.
User's recommendation: Do not pay for this.
ID
Pros
- Good advertisement
Cons
- Will not recommend anyone to use this service
- Billing
- No available phone numbers
Preferred solution
Full refund
Can’t get in with codes
I have tried many times to log in keep getting codes that dont work can you help me log in. David Zents
ID
Location
Carmichael, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAccidentally paid$297
Paid one year subscription accidentally only wanted one month it is all my savings I'm sick with worry please help.
ID
Pros
- O likes
Cons
- Poor quality matching
Loss
$297
Preferred solution
Full refund
New Reviewer
You can’t reach anybody, and this site is a rip off!
All the customer service numbers are not in service and you cant reach anyone! This site sucks and is a total rip off!!
User's recommendation: Don’t use this site.
ID
Location
Snellville, Georgia
Loss
$120
Preferred solution
Full refund
I want to cancel my account
No luck. Please cancel my account. Im not happy with the site. This is not for me. I need my account canceled! Please and thank you
ID
Location
Louisville, Kentucky
New Reviewer
Tried to call many numbers but those # don’t work
They said in online they give you a free connection or texting for a few days before paying and that is false information
ID
Location
Palm Bay, Florida
New Reviewer
Terrible in reaching someone
Cannot connect customer service there has to be a better way in connecting with you guys Very number is busy
ID
Location
Belleville, New Jersey
Preferred solution
Full refund
Will not cancel profile
I have been trying to join since New Year's Day. I cannot reach anyone by phone 184*-***-****, 844-544-**** and 844-544-****. Every number gets this message: Your call cannot be completed as dialed, check your number. I have been trying to delete my unpaid profile and cannot get anyone close my profile, this is rude to paying members on this site who think I am rude and not responding back to them. Since I am unable to complete the process without being sent to a site to pay to talk to someone. I keep receiving the following message: the Visa credit card is not a valid type of payment. Surprising to me since I do not have any issues with other businesses accepting my Visa credit card.
User's recommendation: Do not waste your time joining this site.
ID
Location
New Albany, Ohio
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
What did you expect? As in real life, no one wants to date you.
Give it up.
Pack it in. Buy a cat...