Eharmony
Reviews and Complaints
Reviews Chart
$140K
CLAIMED LOSSES
1K
TOTAL REVIEWS
91K
PAGE VIEWS
3
ISSUES RESOLVED
I want to delete my account
Not really pissed. I just found someone and out of respect for her kindly delete my account and send me confirmation to rdgh9311@***.com. I cancelled my auto renew. I understand if I don't get a refund but a partial refund would be appreciated. Please reply back. Thanks
ID
Product
Eharmony Premium Subscription
Pros
- Hard to delete profile and get a refund
Cons
- Not enough suitable people in my area
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of money
I signed up for a month with EHarmony $15.99. My bank card was charged $187 and I want to cancel the subscription and get a refund ASAP!
User's recommendation: Never.
ID
Location
Clemmons, North Carolina
Product
Eharmony Subscription
Need to know how much it's going to cost me before I enter
I wish y'all could tell me how much it cost but you don't want to tell me how much it cost what's the deal you tell me it's free but I don't know tell me something please so I don't know
ID
Preferred solution
How much will it cost me I wanted to know sorry did you lose my lose my money did you lose my lose my money so
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
I cancelled within 2 hours of signing and I am still being charged
User's recommendation: Don’t sign.
ID
Service
Eharmony Membership
Cons
- Horrible company no service and no support
Loss
$150
Preferred solution
Full refund
Cancellation of Membership
Im not happy with Eharmony. Within a week I had 2 sets of scammers try to scam me. Fortunately they were blocked. Im looking at going to a site for older adults.
ID
Service
Eharmony Online Dating
Pros
- You spelled commercials wrong
Cons
- Horrible company no service and no support
Preferred solution
Full refund
Touble wed yes you waived the total amount $102,64
yes confuse see much ladys yes why show ladys porfit
ID
Location
Fort Myers, Florida
Preferred solution
none
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp managing account
I have called all your numbers and nobody answers. I really want to sign up but this is a very bad sign
ID
Service
Eharmony Membership
Preferred solution
Nobody answers your phones
I want to cancel my account
please I need help and it has been impossible to communicate with anyone. I want to completely cancel my subscription, from today I do not want to continue with this subscription. And I have the right to finish it. I don't understand why they don't have a phone number where people can call to unsubscribe.
ID
Location
Miami, Florida
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Billing matter
I had a registered account and paid $376.95 yesterday I want to cancel and want my money back customer service said that I dont have a premium account I registered twice. I only have my bank details showing the transaction taken out. The reason I have another eharmony account is because every time I logged in it would say wrong password so I changed my password and still it wouldnt let me in. My date of birth is 31/1/1963 thanks Lyn messina
ID
Service
Eharmony Membership
Pros
- Take to long to get back to you
Cons
- Worst
- Just want my money back
Loss
$377
Preferred solution
Full refund
Poor billing practices
I unsubscribed and within 2 months, 10 months since unsubscribing there snouts have tried to send me a bill for hundreds of dollars.
User's recommendation: Careful consideration is advised.
ID
MemebershipMe the wrong decision
Hi I clicked the wrong box only wanted 1month membership. $375 was taken out my account can I please have it refunded
ID
Service
Eharmony Free Trial
Loss
$377
Preferred solution
Full refund
I cannot unsubscribe
I need to delete and cancel my subscription with eharmony effective immediately and they wont assist me in my dilemma. I lost my job and they dont care.
User's recommendation: Don’t subscribe to eharmony.
ID
Location
Clifton, New Jersey
Need to talk to agent
Their is no guys that want to talk to me and they are being rude.
ID
Pros
- I didnt find any
- Eharmony contact
Cons
- Anything about it
Loss
$59
Preferred solution
Let the company propose a solution
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Premium membership Login problem
Hi I already got the account under Cricketrabbi1971@***.com I fully paid my account since then I can’t access to my account . I can’t call any number in Australia or USA. Many many time I email customer service but no answer or help. I already paid 349.99 by credit card last 4 digit 0559 But still haven’t use at all . Please call me or send me the solution My contact number is 061 4******** Rishat rabbi
ID
Location
Campsie, New South Wales
Product
Eharmony Premium Subscription
I signed up for eharmony and I do not have it
You tell me I was supposed to get it half off 5 Something for the 1st month And 1195 a month They charged me 30 for something
ID
Pros
- No contact
Cons
- Bad service
- Why if i signed up do i not have it
Loss
$28
Preferred solution
Price reduction
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