Contact eHarmony Customer Service
eHarmony Phone Numbers and Emails
Toll-Free Number:
-
(844) 544-3175
Customer Service:
-
(844) 544-3181
-
(844) 544-3173
-
(844) 527-7421
eHarmony Emails:
Contact Information
eHarmony Website:
eHarmony Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
P.O. Box 241810,
Los Angeles,
California 90024
Summary of eHarmony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call eHarmony?
Activation/ Cancellation Question:
- “Cancelation”
- “Cancellation issues”
- “Cancelation of memberahip”
Payments and Charges Question:
- “Charged wrong price”
- “Charged my account without me knowing”
- “To rectify an overpayment”
Account Question:
- “Half of my matches have no photos on my account after i filled out survey”
- “Blocked account”
- “Problems login”
Request for Information Question:
- “Check status”
- “Can I change my town for privacy reasons?”
- “Questions about billing”
Refund Question:
- “Refund”
- “Refund needed”
- “Refund money”
Product/ Service Question:
- “Subscription”
- “Membership”
- “Wrongful withdrawal from my account”
Staff Question:
- “Don't like service”
- “To stop service”
- “Discontinue service”
Website/ Application Question:
- “Site told me to call customer service”
- “I want my picture information off completely off from your site”
- “I am beginning to think that this site is a joke on a Friday and Saturday night 1 person out of 50 are on line and have not been for several days send messages and not 1 answer seems very odd”
Cards Question:
- “Credit card compromised”
- “Credit card decline”
- “You can't accept my credit card”
Shipping and Delivery Question:
- “I didn't get my refund”
- “Cant get the app to to connect”
- “I did not receive any help to delete my account and I want stop the monthly payment”
Return/ Replace Question:
- “Change area”
- “Changing my account after unsubscribe”
- “Change”
Employment Question:
- “Trying pay off balance”
- “After just becoming a premium member I'm still not able to view anything”
- “Employment verification”
Other Question:
- “My pictures will not load on my profile”
- “Please cal me”
- “Problem with membership”
About
eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.
eHarmony also publishes eHarmony Advice to help those who are already in the relationships.
eHarmony is ranked 149 out of 496 in Dating and Social Networking category
USA, Australia, Canada, Europe, UK
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