eHarmony Phone Numbers and Emails

Toll-Free Number:

  • (844) 544-3175

Customer Service:

  • (844) 544-3175
  • (844) 544-3181
  • (844) 544-3173
  • (844) 527-7421

eHarmony Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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eHarmony Contact Information

eHarmony Website:

eHarmony Online Chat:

Corporate Office Address:

eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States

Other Info (opening hours):

Mailing Address

P.O. Box 241810,

Los Angeles, CA 90024 USA

Fax:

+1800-741-0286
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eHarmony Rating Based on 865 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of eHarmony Customer Service Calls

10.6K TOTAL
CALLS
02:33 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call eHarmony Customer Service?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelled my membership and was charged and was sent to a collectyagency”
  • “Cancellation issues”

Payments and Charges Question:

  • “Over charged my card”
  • “Unknown charges”
  • “Overcharged”

Account Question:

  • “I registered on Wed & after paying it closed down. I was on less than 10 min. Could not log in after that...kept saying wrong email & password. Now wasted 2 full days so I want to cancel. Never had this trouble w/ Christian Mingle”
  • “My account”
  • “My account was charged 4 times”

Request for Information Question:

  • “Information on joining”
  • “I am looking for a woman not a man”
  • “Questions about membership terms.”

Refund Question:

  • “Refund”
  • “Refund money”
  • “Refund of money”

Product/ Service Question:

  • “Subscription”
  • “The email isnt working”
  • “Bought subscription not working”

Website/ Application Question:

  • “Because I haven't been on this site for months and I'm still getting emails.Can you please make them stop.And can you please send me the date of when I was last on the site.”
  • “New to site”
  • “Issues with my EHarmony site”

Staff Question:

  • “Stopping service”
  • “Discontinue service”
  • “Customer service question”

Cards Question:

  • “My card info”
  • “Money was taking off my credit card without my”
  • “Credit card was charged”

Shipping and Delivery Question:

  • “To get them to refund the $77.20 they took out of my bank account on 7/20/21”
  • “Didn't get my free trial”
  • “I trying to get the price on how much it cost”

Return/ Replace Question:

  • “Return”
  • “Return to basic plan”
  • “Need assistanc changing email on accounrt”

Employment Question:

  • “Employment verification”

Other Question:

  • “Wanted 1 month and you gave me 12”
  • “RemoveProfile”
  • “My subscription”

About

eHarmony Terms of Service
To read more: https://www.eharmony.com/about/terms/
eHarmony Privacy Policy
To read more: https://www.eharmony.com/privacy/policy/
Top eHarmony Services

Online Dating, Membership, Customer Care

Top eHarmony Products

Subscription, Account, Premium Subscription

eHarmony Pros and Cons

Pros: No pros, Hard to delete profile and get a refund, Eharmony contact, Easy to join, No contact

Cons: Poor customer service, Bad service, You cant cancel subscription or payments, Fail to do what they claim they do, Horrible company no service and no support

Summary

eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.

eHarmony also publishes eHarmony Advice to help those who are already in the relationships.

eHarmony reviews and complaints

eHarmony is ranked 96 out of 371 in Dating and Social Networking category

Area Served

USA, Australia, Canada

Payment Methods

VISAPayPalMasterCard

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