Contact Eharmony Customer Service
Eharmony Phone Numbers and Emails
Toll-Free Number:
- (844) 544-3175
Customer Service:
- (844) 544-3175
- (844) 544-3181
- (844) 544-3173
Eharmony Emails:
Eharmony Contact Information
Eharmony Website:
Eharmony Online Chat:
Corporate Office Address:
Fax:
Summary of Eharmony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eharmony Customer Service?
Activation/ Cancellation Question:
- “Would like to cancel my account is already been hacked”
- “Cancellation”
- “Cancel my account”
Payments and Charges Question:
- “The put me in a trial period and charged me at the same time”
- “Stop payment ASAP!!!”
- “Wrongfully charged”
Account Question:
- “Reinstate my account”
- “Help managing account”
- “Taken money out of my account”
Request for Information Question:
- “Not receiving verification code email”
- “Need help with account”
- “Questions about membership”
Refund Question:
- “Refund”
- “Refund of money”
- “Delete and refund”
Product/ Service Question:
- “Subscription”
- “Fake profile”
- “Facebook ad”
Website/ Application Question:
- There are no men on this site, what dis i pay for???
- “I never signed for this site”
- “Because the site is not helping me”
Staff Question:
- “Stopping service”
- “Customer service”
- “To talk to customer service”
Cards Question:
- “Trouble wit the credet card”
- “Not excepting my credit card information”
- “I have no credit card or payment”
Shipping and Delivery Question:
- “Profile help and where is access to home oage”
- “I got a notification of 2 message sent by a match and didn't receive them.”
- “Cant get the app to to connect”
Return/ Replace Question:
- “Return”
- “Having trouble changing what kind of woman”
- “Change area radius and want to age of men I looking for”
Other Question:
- “Why keep charging”
- “Apple id”
- “I want to talk to them”
About
Online Dating, Membership, Customer Care
Subscription, Account, Premium Subscription
Pros: No pros, Easy to join, Eharmony contact, Profile design, Matching process
Cons: You cant cancel subscription or payments, Poor customer service, Fail to do what they claim they do, Bad service, Horrible company no service and no support
eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.
eHarmony also publishes eHarmony Advice to help those who are already in the relationships.
Eharmony is ranked 77 out of 271 in Dating and Social Networking category
USA, Australia, Canada
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