Contact eHarmony Customer Service
eHarmony Phone Numbers and Emails
Toll-Free Number:
- (844) 544-3175
Customer Service:
- (844) 544-3175
- (844) 544-3181
- (844) 544-3173
eHarmony Emails:
eHarmony Contact Information
eHarmony Website:
eHarmony Online Chat:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
P.O. Box 241810,
Los Angeles, CA 90024 USA
Fax:
Summary of eHarmony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call eHarmony Customer Service?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancel su”
- “Cancel and refund”
Payments and Charges Question:
- “Unknown charges”
- “Charge dispute”
- “Payment issues”
Account Question:
- “Can't access my account the email address I entered today is wrong”
- “I need to fix my email account”
- “Can't login in to my account wanted to cancel for a week now. Also will need refund”
Request for Information Question:
- “New member question”
- “Question about prices”
- “Concerns”
Refund Question:
- “I need a refund”
- “Refund for charge”
- “I want a refund”
Product/ Service Question:
- “Membership”
- “The email isnt working”
- “Subscription”
Website/ Application Question:
- “Changed my mind about being in the site”
- “Website not processing”
- “I was going to sign up today but I decided to wait awhile and I am getting smiles could you please take me off your site for now?”
Staff Question:
- “To talk to customer service”
- “I never signed up for this service. Refund me.”
- “I hardly see the people I need to speak to customer service if I get a discount 299 is too much”
Cards Question:
- “Not excepting my credit card information”
- “Need to fix my card information”
- “Can't use my mom credit card”
Shipping and Delivery Question:
- “To get them to refund the $77.20 they took out of my bank account on 7/20/21”
- “Didn't get my free trial”
- “I trying to get the price on how much it cost”
Return/ Replace Question:
- “Need assistanc changing email on accounrt”
- “Having problem changing my location”
- “Replace item”
Employment Question:
- “Employment verification”
Other Question:
- “Collections dispute”
- “Am knew and have some ? Before I sign up”
- “Not enough matches close by. Want my money back”
About
Online Dating, Membership, Customer Care
Subscription, Account, Premium Subscription
Pros: No pros, Eharmony contact, Easy to join, No contact, No comment
Cons: Bad service, Fail to do what they claim they do, You cant cancel subscription or payments, Poor customer service, Horrible company no service and no support
eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.
eHarmony also publishes eHarmony Advice to help those who are already in the relationships.
eHarmony is ranked 86 out of 365 in Dating and Social Networking category
USA, Australia, Canada
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