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Contact eHarmony Customer Service

How to Reach a Person at eHarmony

Verified Contact Information

Toll-Free Number:

  • 1-844-544-3173
Call Now
Send Message

Customer Service:

  • 1-424-231-1710
    App Support
  • 1-844-527-7421
  • 1-424-258-1199

Accessibility:

eharmony@a11y.com

Customer Service:

subscriptions@eharmony.com
Subscriptions Cancellation
support@eharmony.com
usersupport@eharmony.com

Legal:

copyright@eharmony.com
DMCA Inquiries
privacy@eharmony.com
Privacy Inquiries

Media:

press@eharmony.com
Press Inquiries
socialmedia@eharmony.com
app-feedback@eharmony.com
App Support

eHarmony Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular eHarmony Phone Number
1 (844) 544-3173
Average Hold Time
00:02:30
Average Calls duration
1 minute
Most Popular eHarmony Email Address
support@eharmony.com
eHarmony Live Agent Availability
19% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact eHarmony Customer Service?

Most Popular Number:

(844) 544-3173
Total calls: 3 506 Issues resolved: 29 Last call: Jun 7, 2026

Contacting eHarmony is the best way to resolve cancellation or activation account issues, payment questions, and inquiries about services. eHarmony has dedicated customer service numbers, where you can call to speak with a representative. The company offers several options to choose from: (844) 544-3181, (844) 544-3173, (844) 527-7421, or (424) 258-1199.
All of them are responsible for troubleshooting and available from 8:00 a.m. to 5:00 p.m. Pacific Time. Customers mention that sometimes it is hard to get through. As alternative to call eHarmony customer service, you can figure out the issue on the troubleshooting Help Center page.

There are a few things you can do to ensure that your appeal via the eHarmony email address is a productive one. If you want to get assistance from the customer service department you should send your request to support@eharmony.com. For opt-in please use eHarmony email subsciptions@eharmony.com. Privacy inquiries are directed to privacy@eharmony.com.
Also, the website offers services to send messages to eHarmony mail through the application form. Please choose the department you want to apply to and fill in all fields in the form. Describe your issue as detailed as possible and try your best to be patient while waiting for a response. The average response time for an email message is 36 hours.

To discuss your issue with the eHarmony customer service representative via live chat, you need to follow a few steps:

  • Visit the eHarmony website.
  • Log in to your account.
  • Scroll to the bottom of the homepage and find the Help option.
  • Fill out a short form with your contact info and share information about your issue.
  • Click the Next button below to request assistance.


eHarmony has a self-help section on the website. There you may find an answer to your concern or a solution to your issue. Browse through topics and frequently asked questions to find what you need. The website also has a service where you can get dating advice on the eHarmony chat page. If you want some tips for ways to prepare for a date, you can ask a specific question to one of the dating experts.

PissedConsumer Club

Contact Information

eHarmony Website:

eHarmony Help Center:

Corporate Office Address:

eHarmony, Inc.
P.O. Box 241810 10900 Wilshire Blvd., 17th Fl.
Los Angeles, California 90024-6522
United States

Summary of eHarmony Customer Service Calls

41.7K TOTAL
CALLS
01:51 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call eHarmony?

Activation/ Cancellation Question:

  • “Canceling membership payments”
  • “Canceled membership but received charge”
  • “Cancelation and refund request”

Account Question:

  • “Membership fees”
  • “No profiles”
  • “Can’t access account because me email is gone”

Payments and Charges Question:

  • “Cannot process payment with debit card”
  • “I cannot process a payment”
  • “Missed payment”

Request for Information Question:

  • “Can’t get or send contacts”
  • “I would like to talk to live, agent”
  • “I if i join and decide this is not for me how do i cxl”

Refund Question:

  • “Refund I was charged when I had already canceled my membership”
  • “Refund my subscription”
  • “I want a refund”

Product/ Service Question:

  • “Can't access site”
  • “Can’t access site”
  • “Phone glitch”

Staff Question:

  • “Stopping service”
  • “Your *** up service and debt request”
  • “Can not get in and customer service has been sending me codes for days and they do not work”

Website/ Application Question:

  • “Very Dissatisfied with site.”
  • “Cant use the app I paid still asking for money”
  • “App response”

Return/ Replace Question:

  • “I can't change my height on my profile”
  • “Email incorrect when I signed up”
  • “Change my age”

Cards Question:

  • “My name is Richard ogletree. I signed in for only one month. You'll took $124 off my card.”
  • “Wrong card charged”
  • “Hi There, It’s unacceptable that you take $281.40 off my card on 20/1. I didn’t take automatic renewal. I don’t authorise this transaction. I need you to reverse that unauthorised payment. Please confirm it.”

Shipping and Delivery Question:

  • “Did not get code”
  • “Not receiving package already paid for”
  • “Not received service with my premium light plan!”

Employment Question:

  • “Lost my job”
  • “Trying pay off balance”
  • “After just becoming a premium member I'm still not able to view anything”

Other Question:

  • “Can't pay”
  • “Paying”
  • “Restart”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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