Eharmony Phone Numbers and Emails

Toll-Free Number:

  • (844) 544-3175

Customer Service:

  • (844) 544-3175
  • (844) 544-3181
  • (844) 544-3173
  • (844) 527-7421

Eharmony Emails:

Customer Service
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Eharmony Contact Information

Eharmony Website:

Eharmony Online Chat:

Corporate Office Address:

eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States

Fax:

800-741-0286
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Eharmony Rating Based on 583 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Eharmony Customer Service Calls

5.5K TOTAL
CALLS
02:33 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eharmony Customer Service?

Activation/ Cancellation Question:

  • “Would like to cancel my account is already been hacked”
  • “Cancellation”
  • “Cancel my account”

Payments and Charges Question:

  • “The put me in a trial period and charged me at the same time”
  • “Stop payment ASAP!!!”
  • “Wrongfully charged”

Account Question:

  • “Reinstate my account”
  • “Help managing account”
  • “Taken money out of my account”

Request for Information Question:

  • “Not receiving verification code email”
  • “Need help with account”
  • “Questions about membership”

Refund Question:

  • “Refund”
  • “Refund of money”
  • “Delete and refund”

Product/ Service Question:

  • “Subscription”
  • “Fake profile”
  • “Facebook ad”

Website/ Application Question:

Staff Question:

  • “Stopping service”
  • “Customer service”
  • “To talk to customer service”

Cards Question:

  • “Trouble wit the credet card”
  • “Not excepting my credit card information”
  • “I have no credit card or payment”

Shipping and Delivery Question:

  • “Profile help and where is access to home oage”
  • “I got a notification of 2 message sent by a match and didn't receive them.”
  • “Cant get the app to to connect”

Return/ Replace Question:

  • “Return”
  • “Having trouble changing what kind of woman”
  • “Change area radius and want to age of men I looking for”

Other Question:

  • “Why keep charging”
  • “Apple id”
  • “I want to talk to them”

About

Eharmony Terms of Service
To read more: https://www.eharmony.com/about/terms/
Eharmony Privacy Policy
To read more: https://www.eharmony.com/privacy/policy/
Top Eharmony Services

Online Dating, Membership, Customer Care

Top Eharmony Products

Subscription, Account, Premium Subscription

Eharmony Pros and Cons

Pros: No pros, Easy to join, Eharmony contact, Profile design, Matching process

Cons: You cant cancel subscription or payments, Poor customer service, Fail to do what they claim they do, Bad service, Horrible company no service and no support

Summary

eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.

eHarmony also publishes eHarmony Advice to help those who are already in the relationships.

Eharmony reviews and complaints

Eharmony is ranked 77 out of 271 in Dating and Social Networking category

Area Served

USA, Australia, Canada

Payment Methods

VISAPayPalMasterCard

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