Contact Information

You can contact the customer service representative of Eharmony calling Eharmony's helpline phone numbers.

Toll-Free Number:

  • (844) 544-3175

Customer Service:

  • (844) 544-3175
  • (844) 544-3181
  • (844) 544-3173
  • (844) 527-7421
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Currently you can call only US numbers.

Eharmony Website:

Eharmony Online Chat:

Eharmony Emails:

  • Customer Service
  • Media

Corporate Office Address:

eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States

Fax:

800-741-0286

Help in Social Networks:

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Eharmony Rating Based on 463 Reviews

Rating details

1.6
more details
Website
Customer service
Product or Service Quality
Privacy and Data Security

Rating stats

Rating trend

Summary of Eharmony Customer Service Calls

4.3K TOTAL
CALLS
02:33 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Eharmony Customer Service?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel subscription in 3 day period”
  • “Cancellation order want pictures down”

Payments and Charges Question:

  • “Charge in my debit card”
  • “False charges” , Review # 2247589
  • “Payment concern”

Account Question:

  • “Error with account”
  • “My account”
  • “Account”

Request for Information Question:

  • “Subscription questions” , Review # 2249058
  • “I need to speak someone about my acct”
  • “Confirm”

Refund Question:

  • “Refund needed”
  • “Refund”
  • “Refund of money” , Review # 2229137

Product/ Service Question:

  • “I paid my subscription and it doesn’t work”
  • “Membership”
  • “Subscription”

Website/ Application Question:

  • “Because the site is not helping me”
  • “I want money back and off site”
  • “Can't get on site”

Staff Question:

  • “Paid for service but can’t sign in”
  • “I want Start my service”
  • “Unsatisfied with service”

Cards Question:

  • “I have no credit card or payment”
  • “By credit card was stolen and I want a refund of the for payments that was taken out of my card before I contact my lawyer I had already emailed you guys 4 times” , Review # 2198054
  • “Need to fix my card information”

Employment Question:

  • “Can you pay with debit card”
  • “My debit card rejected. I'm trying to join”
  • “Deleted my app months ago and didn't approve of subscription and was debited purchase”

Shipping and Delivery Question:

  • “I got a notification of 2 message sent by a match and didn't receive them.”
  • “Cant get the app to to connect”
  • “I didn't receive a password”

Return/ Replace Question:

  • “Change area radius and want to age of men I looking for”

Other Question:

  • “Ca”
  • “Subscriptio”
  • “Repeated emails to join! I already paid to join” , Review # 2245805

About

Eharmony Terms of Service
To read more: https://www.eharmony.com/about/terms/
Eharmony Privacy Policy
To read more: https://www.eharmony.com/privacy/policy/
Top Eharmony Services

Online Dating, Membership, Customer Care

Top Eharmony Products

Subscription, Account, Premium Subscription

Eharmony Pros and Cons

Pros: No pros, Eharmony contact, Easy to join, Profile design, Matching process

Cons: Customer service, You cant cancel subscription or payments, Bad service, Unable to contact, Horrible company no service and no support

Summary

eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.

eHarmony also publishes eHarmony Advice to help those who are already in the relationships.

Eharmony reviews and complaints

Eharmony is ranked 55 out of 262 in Dating and Social Networking category

Area Served

USA, Australia

Payment Methods

VISAPayPalMasterCard

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