Contact eHarmony Customer Service
eHarmony Phone Numbers and Emails
Toll-Free Number:
-
(844) 544-3175
Customer Service:
-
(844) 544-3181
-
(844) 544-3173
-
(844) 527-7421
eHarmony Emails:
eHarmony Contact Information
eHarmony Website:
eHarmony Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
P.O. Box 241810,
Los Angeles,
California 90024
Summary of eHarmony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call eHarmony Customer Service?
Activation/ Cancellation Question:
- “Cancel”
- “Cancelation”
- “To cancel my membership”
Payments and Charges Question:
- “I got a bill , I canceled my account in march”
- “Payment issue”
- “You charge my bank”
Account Question:
- “I cant log into my eharmony account”
- “Blocked account”
- “Why is my account blocked after 2 installment payments?”
Request for Information Question:
- “Have questions”
- “Not getting verification code”
- “Need help to hide my profile. Found a match”
Refund Question:
- “Refund”
- “Refund money”
- “Refund for charge”
Product/ Service Question:
- “Subscription”
- “To disconnect service”
- “I need a answer immediately the online communication is not workiing”
Staff Question:
- “Discontinue service”
- “Service help”
- “Customer service”
Website/ Application Question:
- “I havent used your site in months and now your demanding money from me. I'm not going to pay it. Ive been locked out of my account for months. Theres no reason for me to pay because I havent been using your service.”
- “I can't find anywhere on site to send a request”
- “I want money back and off site”
Cards Question:
- “Credit card charges”
- “It wont take my pre paid mastercard”
- “Won't except my credit cards”
Shipping and Delivery Question:
- “Didn't get my free trial”
- “My girlfriend received a 50% off & only has to pay 34-35 a month for six months. Is there a reason why I did not receive that deal? If you can send me that 50% off I will join today.”
- “I can't get the refund from you i want back to log in don't log in back.”
Return/ Replace Question:
- “Change area”
- “Change”
- “Return”
Employment Question:
- “Employment verification”
Other Question:
- “I have purchased eHarmony yesterday but it was still tell me to become a premium”
- “You don't respond in email”
- “Changed email address”
About
Online Dating, Membership, Customer Care
Subscription, Account, Premium Subscription
Pros: No pros, Hard to delete profile and get a refund, It seems that a person cant cancel when they want, Eharmony contact, E harmony steeling my money
Cons: Poor customer service, Fail to do what they claim they do, Bad service, You cant cancel subscription or payments, Being ripped off
eHarmony is an Internet relationship services provider. The company was founded in 2000 by Dr. Neil Clark Warren. eHarmony is based in Pasadena, California. The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. With the help of this system hundreds of people of all social positions, ages, ethnicities, and religious believes have found their spouses. eHarmony can be used in the United States, Canada and Australia. The company is recognized and the most popular provider of singles matching services on the Internet.
eHarmony also publishes eHarmony Advice to help those who are already in the relationships.
eHarmony is ranked 127 out of 463 in Dating and Social Networking category
USA, Australia, Canada, Europe, UK
Compare eHarmony To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
