Product: Eharmony Account Clear all filters (37 of 37 reviews match)
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I cancel the membership and they still charger me and it looks it will keep happening but i cancel so i dont understand why ya taking my money
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi, I’d love to help address your concern regarding the renewal of your subscription. Your renewal feature is normally located under Account Settings area on the Billing tile....

Product
Eharmony Account
#1207953
I paid to have an account which I get no responses from anyone I've sent 30 40 50 messages to different women and hasn't received any responses I know I'm not the greatest looking person in the world but I know 50 different women is not going to not have a conversation...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi, I’d love to help address your concern regarding your dilemma as to communication. We can fully review your profile details to ensure you have added sufficient details to i...

2.0
Product
Eharmony Account
#1207779
My account was hacked and the email and password changed.I would like to have my original email reactivated. The original email is Dmoney44.ds@gmail.com Someone changed it without my authorization or permission.The email the account was changed to is...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi, I would urge to contact us immediately as to your situation so that we can investigate what has occurred. This may be an anomaly however it would be best to contact us dir...

Product
Eharmony Account
#1203593
I cant get into my acct want to close my acct
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi, I’d love to help address your concern regarding your request and would be grateful for an opportunity to improve your overall experience. Please reach out to me at memberc...

Product
Eharmony Account
#1203356
I forgot my password and you are planning to get a new one is useless! For what you charge I shouldn’t have to deal with this nonsense. If you don’t resolve this problem I will call my bank!
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Have you tried our “Forgot Password” link? The link is located on the log on page. If you missed the area that’s not an issue. I can help with your password dilemma. Just simp...

1.0
Product
Eharmony Account
#1192509
New user created account logged out logged back in but app would not accept password requested password reset sent to email on acct looked in active spam and junk no temp password found attempted to call cust service with no success no answer .... will delete app try...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

In order to obtain a new Password, you’ll want to go to our “Forgot Password” link:https://www.eharmony.com/singles/servlet/support/lostpassword The password provided is tempo...

Product
Eharmony Account
#1187246
You charged my account 24.99 on January 23. My account is closed and my original agreement was a one time payment of $89 for six months which I was already billed for. I would like a refund of this 24.99
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

This charge in question sounds like our one of our premium service, Incognito, the feature allows you to view your matches anonymously. Typically, when you view a match, they ...

Product
Eharmony Account
#1181921
Someone hacked my account and instead of you cintacting me you allowed this woman to do it canceling my account
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

I’m sorry as to what has occurred, this is a great concern to our service and organization, we absolutely want to investigate what has occurred as to your situation, at your e...

1.0
Product
Eharmony Account
#1173633
Every time i try to login in it keep telling me unable to find any match. It does not even allow me to view or send message. I already paid and have not had the services
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

I’m sorry you’re having difficulty as to our services, while, the dilemma you are experiencing as being unable to view messages or send them could be that your subscription ha...

Product
Eharmony Account
#1173623
Tried calling! It happened yesterday
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Anonymous
Anonymous

I'm trying to get off of a Harmony I do not want to be on the dating site any longer please remove all profile and information of mines. Also someone changed my password I did...

eharmonyCC
eharmonyCC
Eharmony Verified Representative

Really sorry you have decided to leave our services, however, we are definitely here to help as to your experience. It sounds like perhaps you were not able to contact anyone ...

1.0
Product
Eharmony Account
#1166034