Plano, Texas
4.5K views 32 comments
Not resolved

I am so angry!I signed up with eharmony for the 3 month subscription and they just auto-renewed my membership which 1.

I didn't want and 2. they have no option for a refund after they auto-renew your membership! I find this to be very shady business practices as they make it seem like there is a refund option, however once they auto-renew YOUR account they don't even give you a 3 day trial period to cancel!

This is unacceptable and more people should know about this before signing up- that in fact you cant undo an auto-renew..

a trustworthy business practice would be to extend the same 3 day cancellation trial period they make available when signing up apply to ANY and ALL charges that they make to their customers accounts. I am filing a dispute with my bank as well as the BBB. I cant sit back and let this happen to me.

It's just not fair.I didn't want a renewal and thats all there is to it.

Review about: Trial Membership.

Review #331833 is a subjective opinion of a user.

PRODUCT OR SERVICE Eharmony Subscription
Reason of Review / Monetary Loss Not specified / $134
Preferred solution Not specified

Had an Experience with Eharmony?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

It done to same thing to me!!!! This is unfair!!!!!! What I can do?


eHarmony has done the same thing to me!

They have a terrible way of doing business.

I wouldn't even call it business, more like straight out theft.


yes, it is.

it is the worst company that doing that

Spread The Word

I as well have been scamed by this site and one other one to.the only thing you can do is cancel your card and request a new one with new number.

they tell you one price and you can quit at any time then you find out that isnt the case at all.

I have researched many dating sites since this has happened and found out that there all scams to get your money, if not you will meet someone whos says they love you and give you a sob story and you fall for it then they start asking for money or they want you to cash bad checks for be carefull there all fake


How on EARTH can we defend ourselves from this?!They won't refund my $39 and they WON'T even LET me quit UNTIL I pay another $80+!!!

Then I can quit, after I pay for a year for NOTHING!!

Their website/app are flawed, they do NOT let you easily look through your communications and their Match 'chemistry system' is a non existent JOKE!!!!!

This website is about only one thing: Epic marketing to make you think a scam is a legit service.

I feel like an *** for not seeing it until now!!!!!


Also caught out by the auto-renew garbage.Just before I cancelled my membership 12 months ago I ensured I unticked the auto-renew button.

Sure enough I was still charged out of the blue. Sooo angry! I really can not afford this.

I tried to call e-harmony, no help.

My bank is being hopeless about a charge back so I cancelled the credit card in the end.

NEVER, EVER use this crappy site.Hope they get sued!

to Anonymous #989793

How did you call r o cancel?


Same problem with eHarmony. I deliberately closed my automatic renewal after a week of a three month subscription. Then guess what they have taken another three months

West Sussex, England, United Kingdom #947417

This is the shadiest dating website ever

Haven't heard anything from them and haven't logged in since cancelling in April 2014, to then be charged from January 2015 for auto renew

They no claim they have no record of my cancellation.

The customer service team cannot help you and are robotic drones who repeat scripted lines over and over

Warning to future subscribers

Alameda, California, United States #929408

Same problem, called my bank and let them know the situation. Will be a chargeback...should have refunded when i requested eharmony, now youll have to pay penalties as well

You May Also Like

Eharmony - Waste of Money Eharmony "I was already disappointed with Eharmony's dating pool within a few days of signing up. It was even worse than I remembered from 5+ years ago. Basically, the site seems..." Read more Thai Visa - False Advertising Claims Thai Visa "Thai Visa Radio / Inspire have repeatedly been making claims of more then 60,000 listeners per month on their online radio station. The reality however is this is an out-rite..." Read more Calling all women for a boycott of Amirite "I was just deactivated from for reporting Platinum, who continues to attack, stalk, and berate women on Amirite. Refer to screen shots of his latest antics dated 11/20/2016...." Read more More Proof: SINGLEMUSLIM.COM IS A SCAM! Singlemuslim "I have attached a photo, showing the females contacting me randomly. I signed up and made a fake profile EASILY. I got like 3 messages from females the second I joined. Usually..." Read more Jiyu ACP ACM Manufacturer Jiyu Acp "Jiyu ACP company is top 10 quality brand in domestic building materials industry. Focus on supplying a large range of Aluminum Composite Panels and Materials. Service is very good, the..." Read more Ashley Furniture Durablend Recliner Ashley Furniture "I purchased a rocker recliner from Ashley furniture a couple of years ago and despite the fact the chair has had minimal use, the back and arms are peeling and..." Read more Union Trade Company Humanitarian Charitable Foundation - Union Trade Company - Straphon Eubanks - Swift Fraud & Deception Union Trade Company Humanitarian Charitable Foundation "This horrific financial matter began approximately 6 months ago and involved a financial instrument (SBLC) supplied by Mr John S Diak to Union Trade Company. Union Trade Company owns another..." Read more Costco - Puppy in a grocery basket in the food court Costco "Sitting in the food court trying to enjoy our hot dogs there was a puppy sitting in a grocery cart? Where we are eating!!!. I asked an associate where i..." Read more