Eharmony - Unhappy

1.0
Details
My bank account was charged little over hundred dollars for membership that I never wished to extend or to purchase. There is no way to call and to talk to Customer Service period this is scam, I want a refund immediately, but its impossible to reach them by phone Kristina Karpovich
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ID
#2231240 Review #2231240 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Unable to view matches or communicate prior to joining
  • Will not recommend anyone to use this service
Loss
$105
Preferred solution
Full refund

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Verified Reviewer

Eharmony - Cancellation

I cancelled within 2 hours of signing and I am still being charged

User's recommendation: Don’t sign.

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ID
#2228965 Review #2228965 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Horrible company no service and no support
Loss
$150
Preferred solution
Full refund

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Verified Reviewer

Eharmony - Help managing account

I have called all your numbers and nobody answers. I really want to sign up but this is a very bad sign
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ID
#2225441 Review #2225441 is a subjective opinion of poster.
Service
Eharmony Membership
Preferred solution
Nobody answers your phones
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Eharmony - Billing matter

Eharmony - Billing matter
I had a registered account and paid $376.95 yesterday I want to cancel and want my money back customer service said that I dont have a premium account I registered twice. I only have my bank details showing the transaction taken out. The reason I have another eharmony account is because every time I logged in it would say wrong password so I changed my password and still it wouldnt let me in. My date of birth is 31/1/1963 thanks Lyn messina
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ID
#2224389 Review #2224389 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Take to long to get back to you
Cons
  • Worst
  • Just want my money back
Loss
$377
Preferred solution
Full refund

Eharmony - Cancellation

1.0
Details
Canceled membership but still getting billed. Can not reach someone by phone to resolve issue.

User's recommendation: Do not use eharmony.

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ID
#2217968 Review #2217968 is a subjective opinion of poster.
Service
Eharmony Membership
Loss
$1
Preferred solution
Stop billing me when my membership is paid up and canceled.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

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Stealing money every money I NEVER USED EHARMONY

Stealing money every money I NEVER USED EHARMONY
My credit card was stolen and I want a refund of the 4 payments of 67.99 that was taken out of my card before I contact my lawyer. I had already emailed you guys 4 times Next step im suing I'm done with this.i will also bring this to my local news channel to make sure EVERYONE knows this company is stealing money.

User's recommendation: Don't ever use eHarmony they do not have a personal customer service line so if anything goes wrong basically your bank account as focht and the taking all of your money and they won't return it to you there's plenty of fish in the sea for free.

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ID
#2198054 Review #2198054 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Horrible company no service and no support
  • Stealing money with not having an account
Loss
$272
Preferred solution
Full refund

Eharmony - They hung up on me

1.0
Details
I called the number and got disconnected immediately
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ID
#2196313 Review #2196313 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Can not contact to cancel
  • You cant cancel subscription or payments
  • No people of my age preference
Loss
$90
Preferred solution
Full refund

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Verified Reviewer

Eharmony - To cancel my account and get a refund

Eharmony - To cancel my account and get a refund
Eharmony - To cancel my account and get a refund
I am not happy with the service. It is wast of my money. I cancel my service and I saw money $34.21 was taken from my bank account from eharmony. I want my money back and to stop payment from being taken from my account. Thank you
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ID
#2184454 Review #2184454 is a subjective opinion of poster.
Service
Eharmony Membership
Loss
$68
Preferred solution
Full refund

Eharmony - Overcharged my credit card $376.00

Answer ur phone now, please

User's recommendation: Don’t over charge my card.

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ID
#2171504 Review #2171504 is a subjective opinion of poster.
Service
Eharmony Membership
Loss
$376
Preferred solution
Full refund

Eharmony Reviews

  1. 331 reviews
  2. 78 reviews
  3. 34 reviews
  4. 10 reviews
  5. 9 reviews
Eharmony reviews

Eharmony - Refund

Eharmony - Refund
Update by user Sep 11

I read on 1 website about Eharmony that the subscription is only $19/monthly but they pulled $142 out my account. I was highly upset.

I want a refund. Thank uDemetrice Kincade

Original review posted by user Sep 11
I need a refund for my subscription I place last night. Im unsatisfactory to the site. 912-414-1580 Demetrice Kincade
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ID
#2163918 Review #2163918 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Dating
Cons
  • Fine print lies
Loss
$142
Preferred solution
Full refund

Eharmony - Membership screw up!

1.0
Details
No one answered the phone!

User's recommendation: Go somewhere else customer service is none existent!

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ID
#2157856 Review #2157856 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Eharmony contact
  • Eharmony phone number
Cons
  • Dont waste your time or money on this site
Loss
$253
Preferred solution
Full refund

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Verified Reviewer

Eharmony - This is THE WORST DATING SITE I’ve ever been on, period.

1.0
Details
First of all, they do not have any customer support...none of their numbers work to actually speak to somebody. Ive tried three times to get support through their messaging service, this is hugely frustrating because...still waiting for help. So DONE with this service...0

User's recommendation: Don’t consider this site if you need any assistance at all, HORRIBLE!!!!

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ID
#2130248 Review #2130248 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • 0 likes
  • No pros
Cons
  • Awful customer care
  • Dont waste your time or money on this site
Preferred solution
Full refund

Eharmony - My money back

1.0
Details
I have never used eharmony in 9 months. Now they charging me money. No body is answering the customer care number
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ID
#2116258 Review #2116258 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Eharmony customer service phone number
Cons
  • No phone answer
Loss
$95
Preferred solution
Full refund
1.0
Details
Disgusting! I read all the paperwork that said upon cancellation within 14 days there would be a value fee for using the services so far. No where did it say how much this would be or how that would be calculated. I naively assumed this would simply be the first months...
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ID
#2106780 Review #2106780 is a subjective opinion of poster.
Service
Eharmony Membership
Cons
  • Fine print lies
  • No people in my area
Loss
$65
Preferred solution
Full refund

Eharmony - I would like to know if you have if you have less months to offer?

3.5
Details
No answer and the phone began to beep as if the line was busy....only want one month to start
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ID
#2100862 Review #2100862 is a subjective opinion of poster.
Service
Eharmony Membership