Eharmony - Cancellation of Membership

1.4
Details
Im not happy with Eharmony. Within a week I had 2 sets of scammers try to scam me. Fortunately they were blocked. Im looking at going to a site for older adults.
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ID
#2228256 Review #2228256 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • You spelled commercials wrong
Cons
  • Horrible company no service and no support
Preferred solution
Full refund

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Verified Reviewer

Eharmony - Been unable to LOG IN for over a month now.

Eharmony - Been unable to LOG IN for over a month now.
Eharmony - Been unable to LOG IN for over a month now.
have told your company numerous times re Log in problems an it is STILL not FIXED daveslake47@***.com
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ID
#2216914 Review #2216914 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • No comment
Cons
  • Fail to do what they claim they do
Loss
$40
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Eharmony - FINANCIAL SCAM

1.0
Details
Do not give this company your financial information. They are fully a scam. I signed up for a trial membership, which I decided before the end of the trial period that I did not want to continue. They REFUSED to close my account and refuse to stop charging me. I have had to change my bank information to get them to cease. They lied to official agencies when I filed complaints with the FTC and BBB.

User's recommendation: AVOID AT ALL COSTS.

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ID
#2199427 Review #2199427 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • No pros
Cons
  • Falsely luring people in
  • Refuse to cancel account
  • Fail to do what they claim they do
Loss
$232
Preferred solution
Full refund

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Verified Reviewer
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Eharmony - I want to dispute a charge

Eharmony - I want to dispute a charge
I woke up to an unauthorized charge of $215 on my credit card.
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ID
#2188172 Review #2188172 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • No contact
Cons
  • Poor quality matching
  • Looked for days for a phone number
  • Nobody messaged
Loss
$215
Preferred solution
Full refund

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Verified Reviewer

Eharmony - Refund

1.0
Details
I purchased 6 months of eharmony thinking I would like it, however, I have only logged in at the most 2 times since I purchased this. I am not satisfied with the results or with this site. I am requesting a full refund of my purchase. I was charged 53.85.

User's recommendation: I wouldn't recommend.

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ID
#2178690 Review #2178690 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • I didnt find any
  • No pros
Cons
  • Match to people out of state
Loss
$54
Preferred solution
Full refund

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Verified Reviewer
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Resolved: Eharmony - Cancel all subscriptions; severe all ties

1.0
Details
Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Update by user Oct 18

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got my money back.

Update by user Sep 18

Only after contacting my credit card company, was my money refunded. PayPal sided with eHarmony.

Original review updated by user Oct 18
Delete any and all accounts you have that connect me with eHarmony. There may be more than one email account. This is my primary email: r_____@***.com Theres also north_____@***.com I have reported you to my credit card company as well as the Better Business Bureau for deceptive billing practices. You should also know I was drugged on a date through an app. I hope you are doing everything you can to keep your customers SAFE. I want zero contact from you: no marketing, no billing. Nancy Riddle

User's recommendation: Don't use eHarmony.

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Resolved
ID
#2176606 Review #2176606 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • 0 likes
Cons
  • Price
  • Membership renewed without my approval
  • Deceptive billing practices
Loss
$839
Preferred solution
Transparent billing and contact information

Eharmony - Not getting any matches

If I cant get it fixed I'm going close my acc , cant get any matches dont know if it there or I did something wrong
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ID
#2140102 Review #2140102 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • Eharmony contact
Preferred solution
Let the company propose a solution

Eharmony - Talk to you about the account

I wish to cancel my membership and get refunded for this months trial for what I tried. I dont feel comfortable using this app as I dont feel satisfied.
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ID
#2131280 Review #2131280 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • Meeting someone
Cons
  • No replies from other members unless you cancel
  • You cant cancel subscription or payments
Loss
$40
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Eharmony - Unresolved issues. And account issues

Only tried E harmony for 6 mos. Now 6mos to a year later lm getting a outrageous bill of @544.00. Haven't looked or used this site. It was on a trial baises for me. Did not use it. I did not sign up for and extended contract. This is a rip off!!

User's recommendation: Forget it.

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ID
#2128375 Review #2128375 is a subjective opinion of poster.
Service
Eharmony Online Dating
Preferred solution
Drop this bill. It's a mistake

Eharmony Reviews

  1. 331 reviews
  2. 78 reviews
  3. 34 reviews
  4. 10 reviews
  5. 9 reviews
Eharmony reviews

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1.0
Details
Eharmony - Account cancelled without warning
Eharmony - Account cancelled without warning
Eharmony - Account cancelled without warning
Eharmony - Account cancelled without warning
Back in June someone working in the e harmony dating website used my account to send fake messages to quite a few women who I'd never contacted before. The message was advertising someone elses Gmail address and saying what a nice person this friend was and that these...
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ID
#2110861 Review #2110861 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • Gets good reviews
Cons
  • Absolute rubbish in practice
  • Awful website
  • Atrocious organisation
Loss
$10
Preferred solution
Reform their organisation or shut them down

Eharmony - Cancellation

1.2
Details
I already cancelled. Why are they charging me again?
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ID
#2009045 Review #2009045 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • Eharmony contact
Preferred solution
Full refund

Eharmony - I keep getting charged and I'm mad I'm ready to call my lawyer

Im getting charged monthly for your service you said no profile for me but you use my card to charge me Im pissed and ready to call my lawyer this is the second month your charging me please call me 4133122304
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ID
#2009023 Review #2009023 is a subjective opinion of poster.
Service
Eharmony Online Dating
Loss
$156
Preferred solution
Full refund

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Verified Reviewer

Eharmony - Why was I barred?

Eharmony - Why was I barred?
I was barred for no reason

User's recommendation: They will bar you for no logical reason.

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ID
#1965341 Review #1965341 is a subjective opinion of poster.
Service
Eharmony Online Dating
Preferred solution
Deliver product or service ordered

Eharmony - Cancel and delete

1.2
Details
I need you to please cancel and delete my profile from your website. There are no matches for me on here and your prices are way too high to pay for the results! Also i it's kinda shady of you not having a customer service number to get a hold of a human.
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ID
#1915578 Review #1915578 is a subjective opinion of poster.
Location
Pueblo, Colorado
Service
Eharmony Online Dating

Eharmony - Cost too high

1.2
Details
Waste of money and time

User's recommendation: Do not use eharmony.

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ID
#1910193 Review #1910193 is a subjective opinion of poster.
Service
Eharmony Online Dating