If you have a concern or complaint about EHarmonies service they will not contact or help you in any way. No email response when I emailed for help, and when I phoned customer service, the representative told me "it wasn't his problem know one contacted me about my email".

In addition they changed the type of service I was getting mid stream (which is way below sub par) and I have no choice but to except it until my membership runs out.

As for matching you up...you would have better luck on a street corner and better service. Save your money!

Monetary Loss: $170.

Location: Los Angeles, California

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I tried to see my "free" matches and found out I had to pay to do anything in the site. Total bait and switch.


eharmony is fraud

computer generated responses. In fact they already have your response that they will give you when you ask a question. they are fraud. Their is no 29 dimensions of compatibility.

search match in communicating tab.txt

to log into your account and select the 'closed match' tab. In the search field type the name of your match and click search. A green tab would appear which when you click will reopen communication with your match.

smoking preferences

Furthermore, to change your smoking preferences, please follow these steps given below:

1. Log into your eHarmony account

2. Click the My Settings tab at the top of the page

3. Click the Personal Preferences tab

4. Make your updates to your smoking preferences

Once you have made your selections, please make sure to click on the “save” button.

I would be glad to provide you with some clarification regarding our service. Please note that we have a 3 day cancellation policy where you can cancel the Agreement, without any penalty or obligation, at any time prior to midnight of the third business day following the date of this Agreement, excluding Sundays and holidays. To cancel this Agreement, mail or deliver a signed and dated notice, or send a telegram which states that you, the buyer, are canceling this Agreement, or words of similar effect.

We are still unable to process your refund request. If you would like to send a comment regarding our refund policy, please send an e-mail to our Customer Relations department:


While we can assure you that your comments will be reviewed, please understand that there is no guarantee that your request will be processed.

On behalf of eHarmony, I wish you all the best.


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