If you have a concern or complaint about EHarmonies service they will not contact or help you in any way. No email response when I emailed for help, and when I phoned customer service, the representative told me "it wasn't his problem know one contacted me about my email".
In addition they changed the type of service I was getting mid stream (which is way below sub par) and I have no choice but to except it until my membership runs out.
As for matching you up...you would have better luck on a street corner and better service. Save your money!
Monetary Loss: $170.
Location: Los Angeles, California