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When I noticed that my account had been accessed by eharmony and they took nearly 400$ with no warning or any indication that I was coming to the end of my subscription I was in shock because I very recently had changed my account numbers but they got in by using my PayPal account (which had the updated information) and so the day I noticed what was happening I logged onto PayPal and seen that the transaction was still pending,,so tried to reach eharmony but they reeeally dont want to talk to anybody,,especially once they have your money,,Im sure if I was trying to pay them Id have their customer service front and center but instead I only get messages from their system that its just too bad but they cant issue a refund even though the transaction is still pending and the entire year of subscription they charged me for wasnt even a day in.Im so pissed off because I have a girlfriend now and she doesnt want the dating site app even on my phone anymore,,and I cant say I blame her,, I just cant believe how crooked and corrupt they are keeping my money and I will not be using the service at all

What a bunch of crooks,,,I am so disgusted!

User's recommendation: Try a different dating site or make sure to turn off automatic renewal as soon as you subscribe.

Location: Vancouver, British Columbia

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