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eHarmony Questions and Answers

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Question:
by Zara S Roh #123728

how can I get refund.

I can't login to my account. I forgot my email also.

I want to pay for one month. By card charged 256.31.

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Question:
by Jithin B Qpp #123501

How to change my subscription and get a refund?I accidently subscribed to a subscription when i recieved a messege from the bank i understood that 206 dollar have been coasted for the subscription. Iam heard your website through a friend, he told me your website is the best so inorder to try i wanted to buy onw month package. It is a lot of money for me so please refund me the amount and do the needful measures

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Question:
by Kevin B Fob #89002

How do I cancel and get a refund.

I cancel my subscription at 3 days you want to charge me $850. Help please ………………………………………………………./..

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Question:
Top Question
#69585

Just want to set up monthly payments.

I don’t want a refund it won’t let me change reason why. I just want to pay the monthly payment fee but last time it took all the 300$.

How do I get it to just set up monthly payments. It was an absolute hassle to get my refund

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Answer:
by #2300774

I don’t have internet access, so can’t use email. Please text, or phone 825823****, with your response. What is the phone number of; Eharmany

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Question:
#55997

How do I receive messages from people I have sent them to?Can’t get messages back

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Answer:
by #1949400

According to the Eharmony support section, basic membership allows you to have unlimited matches, send and receive smiles, icebreakers, and greetings, as well as respond to a first message.

You can also browse anonymously and see recent visitors to your profile.
In order to communicate with other users, you should have a premium membership. You can see all sent and received messages in the Eharmony inbox. Unread messages have the numbered badging on the icon. Messages that you need to respond to are also highlighted with bold text.

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Question:
#54922

I joined last night and paid but did not get a app to get into the site so without a app how do I get into the site.

Can't get into the dating site

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Answer:
by #2414911

Every time you contact EHarmony by the number listed ~ you always get a busy signal. This dating site is a total ripoff

by #1943539

You can use the Eharmony services by logging into your account at eharmony.com or in the Eharmony app. You can download the Eharmony app in the App and Google stores.
If you experience any issues with logging into your Eharmony account, please contact the Eharmony customer care team:
  • via the support form on the Eharmony customer service page;
  • via the company's social networks.

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Question:
#44013

Where do I find my matches compatibility answers?I'm not able to see my matches compatibility quiz answers anymore (all the questions we answered in our profiles) Are they not available anymore? I liked the idea of seeing how we both answered specific questions.

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Answer:
by #1887006

According to Eharmony FAQs after you complete the quiz, you can review the analysis under Personality Profile in your dashboard. You will also be able to review all your matches on day one, see how each of your matches stack up in the 32 Compatibility Dimensions and sort your matches by their matching score. This number helps you to identify which members might be a good fit for you. You cannot see the answers to the questions of other members.

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Question:
#39851

How can I have a telephone conversation with a senior manager at e-harmony?

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Answer:
by #1864815


If you need any assistance, you may try to reach out to eHarmony Customer Care at (844) 544-3175 or via the support form on the PissedConsumer website. You may also contact via their social media networks or write to the eHarmony corporate office:
eHarmony, Inc. 10900 Wilshire Blvd., FL 16 Los Angeles, California 90024 United States.

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Question:
#35639

Why doesn't my card info work?Ive tried multiple times to get a subscription. My card is updated and i have no bank issues.

Ive paid other websites before but this website wont let me . i have 4 matches that are waiting for my response but i cannot get through billing.

Please help me. David

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Answer:
by #1943268

dont do it... eharmony is a scam they will keep taking money from you and not issue a refund you will have to use your subscritpion to remove automatic renewal and be bound to pay for a full year subscription for using your account to cancel.. no refunds it seems this is horrible online dating service.. forcing you to pay for a full year of service and not offering you any way to cancel unless you use service which then binds you to the full year subscription.. i am trying very hard to not pay for a service that I have not yet used ( i stoppe dusing it from day one and forgot to unsubscribe i block payment but they are constantly telling me i owe them even though Im not using their service and dont want to) do not use eharmony with any real credit card.. use a gift card if possible warning ... do not use eharmony

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Question:
#34148

How do I change my billing with e harmony.

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Answer:
by #1847567

In order to manage your billing information,
  • log into your account,
  • click Settings,
  • select Account Settings,
  • select Billing, you’ll be able to update any billing information, from your payment method to your subscription status.

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