Eharmony Questions and Answers
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How do I change my billing with e harmony
- log into your account,
- click Settings,
- select Account Settings,
- select Billing, you’ll be able to update any billing information, from your payment method to your subscription status.
How do I receive messages from people I have sent them to?
Can’t get messages back
You can also browse anonymously and see recent visitors to your profile.
In order to communicate with other users, you should have a premium membership. You can see all sent and received messages in the Eharmony inbox. Unread messages have the numbered badging on the icon. Messages that you need to respond to are also highlighted with bold text.
I joined last night and paid but did not get a app to get into the site so without a app how do I get into the site
Can't get into the dating site
If you experience any issues with logging into your Eharmony account, please contact the Eharmony customer care team:
- by phone at (844) 544-3175;
- by email at usersupport@eharmony.com;
- via the support form on the Eharmony customer service page;
- via the company's social networks.
Get my refund
For one last time, I signed up for a month with Eharmony at $15.99. $187.00 dollars was taken out of my bank account and I need a refund ASAP!
I wish to be unsubscribed
Don't like the app or service. Not what I expected. No for me .
Cancellation order
yes i like to cancel my subscription. I FOUND SOMEONE THEY are good
I was needing full refund of 470 payment
I was borrowing your web site &;; didn't know my paypal account was connected e harmony there was purchase made 100 mistake can you please refund my money
Where do I find my matches compatibility answers?
I'm not able to see my matches compatibility quiz answers anymore (all the questions we answered in our profiles) Are they not available anymore? I liked the idea of seeing how we both answered specific questions.
How can I have a telephone conversation with a senior manager at e-harmony?
If you need any assistance, you may try to reach out to eHarmony Customer Care at (844) 544-3175 or via the support form on the PissedConsumer website. You may also contact via their social media networks or write to the eHarmony corporate office: eHarmony, Inc. 10900 Wilshire Blvd., FL 16 Los Angeles, California 90024 United States.
Subscription problems
I would like to my subscription? I wonder if I can pay only for one month?
Why doesn't my card info work?
Ive tried multiple times to get a subscription. My card is updated and i have no bank issues.
Ive paid other websites before but this website wont let me . i have 4 matches that are waiting for my response but i cannot get through billing.
Please help me. David
Why can I not login
I have tried to login but it keeps telling me I have the wrong information my user name was keiths145@***.com I have tried to change my email but again I have had no help from EHarmony This is becoming a joke but you keep taking the money
Please I want to subscribe for 3months but am only given an option of 6months,12months and 24months. Please why?
On the App I can’t see any option for a month or 3 it’s all 6months, 12 months and 24 months I want to subscribe only 3 months please help me. How do I do that.
Why after paying for the annual subscription can I not access the site?
I paid for the middle range product. This would let me access the photos,however this did not happen and it kept prompting me to make another payment and I cannot get access
How do I put Moved On to a profile I no longer am interested in?
Just not interested in general. I had ankle surgery 2 days ago and moved too quickly.
How do I reopen my account
My account was closed and I would like to reopen it.
According to Eharmony website, if you forgot your password, please click here https://www.eharmony.com/support/forgot-password/ and follow Eharmony simple instructions to set up a new password. Please note - the email address and postal code must match what is on your account in order for an email to be sent. If the postal code input does not match, an email will not be sent. If you don't receive the email within five minutes,the company suggests you attempt any other postal codes you may have used on the account. If you have already created a new password but have received a message indicating the new password is not valid, you may need to clear your browser’s temporary internet files in order for the change to work. If you need further assistance, you may also contact eHarmony customer service using their Live Chat feature. eHarmony is available for Chat 24 hours a day/7 days a week.