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Eharmony - Account

Took my card and money then says im not signed up not cool
#1381758
I had created an account while ago, I forgot my password, I sent you few messages through my e-mail to reset my password, but never got a response!
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Anonymous
Scott

Dear FoamyFrigatebird195, Thank you for letting us know you've had any trouble receiving the "change password" email. We can help you reset your password and get back into you...

#1380391
Wast of my time, money and patience. Loads of scammers, fake phone numbers, man who never read theirs messages, I am sure they are not even real active profiles, not much of Canadian on eh either. I made a first initial payment of 6 Month Premium in 3 installments of...
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#1376876
My account was hacked on Oct 5. I spent 30 mins with them on phone yesterday and today, both the times i get conflicting information. The first person i spoke said it will be taken care in 24 hours. the second one mentioned it's 3-5 business day and the third one says...
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1.0
I didn't like
  • Even when it was their mistake
  • Not able to cancel
  • Incompatible matches
#1374792
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Eharmony - Unauthorized charges on my card

Want unauthorized charges dropped and subscription stopped
#1372638
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Eharmony - Said sign up for free 30 days

The wording of when payments will be taken out my account is very misleading. 3 payment of standard service for 31. But i want to pay 7. Monthly not three oayment to be taken out my account when ever an not monthly. Free thirty day trail for what fo see fadeout faces
#1372147
I had tried a 3 months subscription with Eharmony and had modest success. After the 3 months had passed, I noticed my credit card had been charged 73.90 without my permission, as if the subscription had auto renewed. Long story short I tried fighting it on the phone...
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1.8
#1367707
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Eharmony - Found my match need to cancel

I only need the once a month payment instead of the whole year payment.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Ease of Use
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Usability
Value for money
Website
#1359707
Cannot use app I asked for a reset for my password because I forgot it, Please call meI would really like to sign up again
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Anonymous
Anonymous

Hi SqueakyLadyBird, If you are still having trouble logging in, please call us: Phone: (844) 544-3173 (Mon-Sat, 8am-5pm PST). We'll be happy to help get you back into your acc...

#1359475

Contact Eharmony

Mailing Address:
eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States
Phone:
(844) 544-3175
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Eharmony - Refund of money

By mistake incognito was activated and the money was deducted from the account.
#1358493