eHarmony Reviews

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1.0
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
Update by user Oct 18, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18, 2020

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got...

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3 comments
#2037028

I have been passed to a debit collector by the customer as they said I did not cancel my membership. I have not used them in a year or so. Disgusting!

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ID
#2176606 Review #2176606 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • 0 likes
Cons
  • Membership renewed without my approval
  • Deceptive billing practices
  • Attitude about resolving their problems
Loss
$839
Preferred solution
Transparent billing and contact information
New Reviewer

They stole money from my acount only wanted one month and they took 300.80 dollars

I asked for one month and they took 380.00dollars from my account and now having a hard time contacting them none of there phone numbers are good and takes forever to get ahold of someone in customer service and I just want to cancel account because all the women are far away amd just a terrible sightb

User's recommendation: Don’t use eharmony.

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ID
#2723321 Review #2723321 is a subjective opinion of poster.
Product
Eharmony Subscription
Cons
  • Take to much money for one month
Loss
$380
Preferred solution
Full refund
New Reviewer

Cancel and refund

When I was signing up for it they said I was going to pay monthly now after my subscription my account got charged for $200 something I need my full refund
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ID
#2722255 Review #2722255 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund
New Reviewer

Canceling

1.0
Im trying to cancel my subscription but its saying im going to be charged anyway for yhe next year when i havent been a member for .ore than a week and still couldn't find anyone i was interested in .. i dont mind paying for the first month but really dont believe i should still be charged for the whole year ... i want out
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ID
#2718737 Review #2718737 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Extremely expensive and does not deliver on their promises
Preferred solution
Price reduction
New Reviewer

Unauthorized account

I noticed eharmony charges on my credit card. Then I noticed eharmony emails in my inbox. I never signed up for the dating service. I believe I have been hacked. Please advise me how to get a refund and have this account removed. Thank you Erin

User's recommendation: I am not sure yet. Depends how my issue is going to be resolved.

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ID
#2717312 Review #2717312 is a subjective opinion of poster.
Location
Medina, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Won’t refund membership cost

I only wanted a one month subscription, a cost for a years membership was taken out of my account ! I would like my money back, I canceled the membership immediately.

User's recommendation: Do not purchase anything from this site.

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ID
#2716777 Review #2716777 is a subjective opinion of poster.
Loss
$344
Preferred solution
Full refund
New Reviewer

Want to make sure account is canceled

Please make sure account is closed and in good standing. I received and email a while back stating I had a balance and canceled this right after I signed up. Never even really used it at all.

User's recommendation: Good.

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ID
#2712698 Review #2712698 is a subjective opinion of poster.
Preferred solution
Zero balance on account

Billing questions?

I have a charge of Almost $600 from eHarmony and I dont know what its for and its paid just looking for an explanation
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ID
#2710471 Review #2710471 is a subjective opinion of poster.
Service
Eharmony Online Dating
Cons
  • No contact with harmony

Refund

5.0
They refund me after seeing on your site my review. I am please that the issue was resolved your p... consumer really works.

User's recommendation: Check reviews on internet , take your time and be sure if depending on your age if that site is for you.

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ID
#2708893 Review #2708893 is a subjective opinion of poster.

To be explained

2.2
This was sent by accident. I am not a mad customer. Thank you. I don't understand why or how the monthly cost came our if my bank account when I changed payment options to my credit card. I'm sitting here with no money right now. Why are you holding on to my bank info? Vanessa Vanessa0460@***.com

User's recommendation: I hope they have better luck than me. It just wasn't for me.

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ID
#2708343 Review #2708343 is a subjective opinion of poster.
Location
Charlottesville, Virginia
New Reviewer

Horrible

1.0
I tried to called three different numbers and nobody answers it just goes to a busy signal I need help because I have duplicate profiles and the payment once the old profile not the new one
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ID
#2707882 Review #2707882 is a subjective opinion of poster.
Preferred solution
I need them to turn off my one profile and turn on the other

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I need to cancel my subscriptio and membership

I and my ex-husband are back together and were trying to resolve our differences. We promised each other to stop searching for other partners and intent focus in building our marriage

User's recommendation: E Harmony is a credible dating app and I would recommend it.

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ID
#2707597 Review #2707597 is a subjective opinion of poster.
Pros
  • It seems that a person cant cancel when they want
Preferred solution
Vance my subscription and close my account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Subscription

1.6
Hello I am having problems subscribing? And the site keeps not accepting my payment. Is there any way of contacting someone is charge.

User's recommendation: Don t use this site it is a scam.

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ID
#2707501 Review #2707501 is a subjective opinion of poster.
Pros
  • Good ui
Cons
  • False advertisement about customer service availability
  • Bad service
Preferred solution
Full refund

Cancellation

Not interested in online dating.I would like to cancel and receive a refund. I do not like online dating.
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ID
#2707134 Review #2707134 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Me cobraron la membresía premium y no tengo acceso a ella

Me cobraron el día 17 de abril de 2021 he intentado por todos los medio comunicarme con ustedes ha sido imposible por favor se pueden comunicar conmigo al 787-209-**** espero puedan ayudarme gracias excelente día
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ID
#2707081 Review #2707081 is a subjective opinion of poster.
New Reviewer

I cancelled my subscription and still getting billed

I canceled my subscription and it still is charging me for the service. I wish to cancel my subscription. I believe I also paid a year in advance so I dont understand why it is billing me monthly.
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ID
#2705520 Review #2705520 is a subjective opinion of poster.
Location
Clovis, California
Preferred solution
Full refund

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