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Resolved: Cancel all subscriptions; severe all ties

Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Eharmony - Cancel all subscriptions; severe all ties
Update by user Oct 18, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18, 2020

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got my money back.

Update by user Sep 18, 2020

Only after contacting my credit card company, was my money refunded. PayPal sided with eHarmony.

Original review updated by user Oct 18, 2020
Delete any and all accounts you have that connect me with eHarmony. There may be more than one email account. This is my primary email: r_____@***.com Theres also north_____@***.com I have reported you to my credit card company as well as the Better Business Bureau for deceptive billing practices. You should also know I was drugged on a date through an app. I hope you are doing everything you can to keep your customers SAFE. I want zero contact from you: no marketing, no billing. Nancy Riddle

User's recommendation: Don't use eHarmony.

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Resolved
ID
#2176606 Review #2176606 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • 0 likes
Cons
  • Attitude about resolving their problems
  • Deceptive billing practices
  • Membership renewed without my approval
Loss
$839
Preferred solution
Transparent billing and contact information

Would like to cancel my account is already been hacked

I would like someone from customers service to call me back. Thank you. My account is already been *** and I only been a member for Two days and I am not very happy about this please I would like someone to call me back thank you.
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ID
#2437357 Review #2437357 is a subjective opinion of poster.
Pros
  • Quality of member better than others sites
  • Compatibility matching
Cons
  • Horrible company no service and no support
  • No customer service
Preferred solution
Full refund

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Verified Reviewer

Not getting REAL answers to my problems

Original review updated by user 1 day ago
There is something not working with this site. Need to explain to a human being that has authority to investigate the problem. Even if the problem is what I am expecting from this site. Right now, I'm feeling like I PISSED my money away. Also! none of the advertised phone numbers work

User's recommendation: None at this time.

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ID
#2437023 Review #2437023 is a subjective opinion of poster.
Service
Eharmony Matchmaking Service
Pros
  • Worked several years ago
Cons
  • Not working now
Loss
$585
Preferred solution
Let the company propose a solution

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Verified Reviewer

Out of line

To whom it may concern, Your constant adds for gay and lesbian relationships is getting old please direct your ads in a non expletive way
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ID
#2436654 Review #2436654 is a subjective opinion of poster.
Preferred solution
Change your adds or we can go to state legislature

I want to pay for one month at a time

I just want to pay for one month at a time I really want to be on the site but if you people keep screwing with me Im not going to be I want to pay $29 one month at a time is that so horrible to ask for
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ID
#2436548 Review #2436548 is a subjective opinion of poster.
Pros
  • Gets good reviews
  • First trial free
Cons
  • Subscription is all wrong
  • No contact with harmony
  • Customer service irresponsive
Preferred solution
I just want to pay one month at a time

Cancel my account

I did not realize I was being billed monthly. I wish to cancel my account and if possible receive a refund. I am not happy with the service.
View full review
ID
#2436231 Review #2436231 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • No humans available to talk customer service
Preferred solution
Full refund

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Verified Reviewer

Fraud

I will get it back to you tomorrow or by next Monday. I have been busy with the bank after this Fraud.
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ID
#2435327 Review #2435327 is a subjective opinion of poster.
Loss
$431
Preferred solution
Full refund

Keeps charging me...$ 32.90

I haven't used this app at all....then I cancelled my account because I never knew how.....and was only subscribed to 3 months Twice I was credited to mt account....then too it out again

User's recommendation: Just stop charging me.

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1 comment
#1987130

Look you signed up, don't have a clue what you're doing, and want a refund. Be honest

ID
#2435043 Review #2435043 is a subjective opinion of poster.
Location
Canoe Narrows, Saskatchewan

Could not contact anyone

I am very upset because eharmony has charged me for a 2 year subscription when I only chose one month. I cannot find anymore to contact and they took the majority of the money from my bank and I need help NOW

User's recommendation: Boooo.

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ID
#2434870 Review #2434870 is a subjective opinion of poster.
Location
Naples, Florida

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Verified Reviewer

Customer is difficult to use and they overall sux

Wrongly charged for paid in full service after discussing with representatives. I have dates of withdrawal from my pay pal account and checking account.

User's recommendation: Customer service is a joke.

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ID
#2434337 Review #2434337 is a subjective opinion of poster.
Location
Albertville, Alabama
Loss
$73
Preferred solution
Refund last payment

Latest Question

How do I receive messages from people I have sent them to?

Can’t get messages back

Eharmony Questions

You took to much money

I would like you to pay me the £40.75 and cancel my eHarmony subscription because you have advertised on television to be the best dating site going and it's a load of codswallop
View full review
ID
#2433055 Review #2433055 is a subjective opinion of poster.
Location
London, England

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Verified Reviewer

Want to cancel my registration

I don't have a credit card. I wanted to pay with a pre paid card. Plus when it said 50% off the price showed $17 and something. When I tried to pay the agreement said $40 so I'm not interested anymore.
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ID
#2432533 Review #2432533 is a subjective opinion of poster.
Preferred solution
Delete my profile registration account please

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Verified Reviewer

I canceled my subscription to Eharmony and they still deducted $125 out of my account

I canceled my subscription to Eharmony and they still automatically took payments $125 out of my account when I call they hang up on me I want a refund of my money ASAPI canceled my subscription to Eharmony and they still automatically took payments $125 out of my account when I call they hang up on me I want a refund of my money ASAP
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ID
#2432258 Review #2432258 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Pros
  • Talk to a women
Cons
  • Sending matches that were not a good fit
  • Unable to contact
  • Worst
Loss
$800
Preferred solution
Full refund

Am not sure why my accounts is still being charge

Hi my name is Prudence and I only sign up for 3 month trial, within the first month I did not like it and wanted to discontinue the services. I am not sure it's more than 3 months and my account is still being charge. I would like to know why.
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ID
#2430921 Review #2430921 is a subjective opinion of poster.
Location
Jersey City, New Jersey

I have cancled, why am not CANCLED!!!!!!!!!! ***

Cancle cancel why am I being charged, I want my money ok. I have not used this service, your company takes payment from customers why cancle?? What's the policy on refunds?? Bull!!
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ID
#2430062 Review #2430062 is a subjective opinion of poster.
Location
Scranton, Pennsylvania

Why can't I pay month by month

Why can I pay month by month How about *** you people Ive got another dating site because you guys suck

User's recommendation: *** you.

View full review
ID
#2429856 Review #2429856 is a subjective opinion of poster.