eHarmony Reviews

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eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
Update by user Oct 18, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18, 2020

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got...

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2 comments
#2037028

I have been passed to a debit collector by the customer as they said I did not cancel my membership. I have not used them in a year or so. Disgusting!

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Resolved
ID
#2176606 Review #2176606 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • 0 likes
Cons
  • Price
  • Membership renewed without my approval
  • Attitude about resolving their problems
Loss
$839
Preferred solution
Transparent billing and contact information

Asked to review

Very disappointed in limited proposed matches and asked for cancellation and refund after 2 days. I was denied a refund and told that policy doesnt exist in my state.

User's recommendation: Don’t recognize.

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ID
#2904135 Review #2904135 is a subjective opinion of poster.
Location
Portland, Oregon

RemoveProfile

Could not get through I would want profile removed and get in touch of anyone to remove account and no response from emails
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ID
#2903617 Review #2903617 is a subjective opinion of poster.

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New Reviewer

Subscription

Dont like the site. It just doesnt work forme and getting back wit ex. Iade a mistake. Want to cancel subscription

User's recommendation: Worh a try.

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ID
#2901837 Review #2901837 is a subjective opinion of poster.
Pros
  • It seems that a person cant cancel when they want
Cons
  • Anything about it
Preferred solution
Cancel

Questions about membership

I am most unhappy. First of all I was charged more than what the advertisement said. Then I'm getting these weird looking matches supposedly for me. I wouldn't have any of them. I like to be able to search and see someone that might fit my recommendation. The ones that are there I do not want a drinker and just about everyone that's been referred has been a drinker. In addition to the pricing and correction the matches need to be improved. I don't feel like that I'm paying for something that I get this type of pictures and half of these look like anonon circus
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ID
#2900854 Review #2900854 is a subjective opinion of poster.
Location
Seffner, Florida
New Reviewer

Csncell comtract

Just not happy with matches been on a week or two only 2 or 3 messages just want to cancel for now if that's possible thank you
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ID
#2900841 Review #2900841 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

No response

I am a new member and have reached out to e harmony twice and have received no response. I need to know if I am registered with you, for how long and the cost. Please respond. I am not a passed consumer but am heading in that direction.
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ID
#2900593 Review #2900593 is a subjective opinion of poster.
Location
Eugene, Oregon

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New Reviewer

Cancelled my membership and was charged and was sent to a collectyagency

I cancelled my membership a long time ago and apparently you guys continue to charge me. You even had the Gaul to send to a collection agency for 59 dollars. Are you freaking serious. I even called you guys to cancel. I really appreciate it if you guys make this right. I lost my job due to COVID, my brother and his wife both died from this I also had part of my left hand amputated And I have become caregiver to my younger brother due to the stroke he had after Gus and Sandy passed.
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ID
#2900496 Review #2900496 is a subjective opinion of poster.
Cons
  • Options of men are terrible
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Im not receiving any messages

I'm not receiving incoming messages and I paid for eHarmony service I want the services that I paid for
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ID
#2900213 Review #2900213 is a subjective opinion of poster.
Pros
  • Plenty of available people you feel can be compatible with
Cons
  • Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Canceled subscription, remove any fees

I cancelled my subscription but fees continue until 2022. I never met anyone I want to date. Very few people are anywhere I live.

User's recommendation: Don’t join.

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ID
#2899788 Review #2899788 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Im not receiving any messages

I'm not receiving any of my messages on eHarmony not paying for the service this is really *** me off I wish the problem be corrected considering I'm a paying customer
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ID
#2899316 Review #2899316 is a subjective opinion of poster.
Location
Piscataway Township, New Jersey

Cancellation of my account

Horrible contact information. The absolute WORST I HAVE EVER EXPERIENCED. Being a business man, I cannot believe you can do business this way. I want my account cancelled immediately, and the process you force me to use is useless and does not work. So please cancel my account,. Contact me at bob.vance@***.net My cell 802-881-****. I have informed Bank of America, my credit card company, to not accept any further charges from you. Robert Vance 1109 Balfour Circle Phoenixville, Pa. 19460
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ID
#2899097 Review #2899097 is a subjective opinion of poster.
Location
Phoenixville, Pennsylvania
New Reviewer

Have not been able to access the site I am looking for love and I am so disappointed in the fact that all my attempt to access the site has been to non performance ant they either train their staff i

Not accessing the site I am bisexual but only looking for females companions I am 53 so my range is from 18-65 retirement age .

User's recommendation: Be careful in giving your info.

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ID
#2897490 Review #2897490 is a subjective opinion of poster.
Pros
  • Meeting new folks you show you best sides always be considered
  • It takes time to make a lasting love and find true love
Cons
  • I hate falling in love
Loss
$100
Preferred solution
A reduction in the monthly fees and full access to women or men in my age range . A desire a relationship not looking for dates!

Subscription

Hello, First off the app never lets me subscribe. Second, you sent 50% off but when link is clucked it gave 40% off. This is unacceptable. Best
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ID
#2894549 Review #2894549 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Payment

I m not able to make the payment and not able to take the membership ,what can I do is there anyone to solve it
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ID
#2893551 Review #2893551 is a subjective opinion of poster.
New Reviewer

Payment

I can not use my Visa card .I tried best way to pay even through PayPal but its not working as my brother from India wants to pay
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ID
#2893535 Review #2893535 is a subjective opinion of poster.
Preferred solution
Payment

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