eHarmony
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
eHarmony Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eHarmony has 1.4 star rating based on 2472 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend eHarmony to a friend or colleague.
- Rating Distribution
Pros: No pros, Non, Hard to delete profile and get a refund.
Cons: Poor customer service, No customer service, Bad service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
eHarmony has 1.4 star rating based on 2472 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend eHarmony to a friend or colleague.
- Rating Distribution
Pros: No pros, Non, Hard to delete profile and get a refund.
Cons: Poor customer service, No customer service, Bad service.43% of users think that eHarmony should improve its Payment and refund flow.
77% of users say that they won't use eHarmony in the future for similar services or products.Recent recommendations regarding this business are as follows: "DO NOT SUBSCRIBE. It’s a lot of money for very few "matches" and they ignore cancelled subscriptions and charge your account anyway. They are unethical in their conduct.", "Be careful what you click when billing", "Do not use", "Beware of false charges", "Not very good".
Most users ask eHarmony for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top eHarmony Reviews
"If you ever used J4Dates.com you won't like Eharmony"
Eharmony is fraudulent money-grabbing site! Avoid it at all costs! There are hundreds of better alternatives including my favorite J4Dates.com (so far I'm...
"Won’t let me call eharmony. Need to speak with a representative"
My messages are coming in blurry. My subscription expires in June. It says I have to renew a subscription. I tried that but it says since Im a member I have to...
Won’t let me call eharmony. Need to speak with a representative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Latrobe, Pennsylvania
Resolved: I only chose one month subscription and they baited and switched me because of your platform not being very explanatory to a six month I’ve never joined any dating site for six months at a time I can’
Company fixed the issue and I have been provided with apology.
User's recommendation: Be careful of your selections
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Latrobe, Pennsylvania
I need to be fully refunded of $95 due to the misleading and deceptive practices that harmony engages in
User's recommendation: Buyers. Beware this is no way to run a successful company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I don't want eharmony, eHarmony is one of the most bs sites I've ever visited
- Illegitimate transactions on your bank account
Preferred solution: Full refund
User's recommendation: Don't buy it!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Harassment from dating customer
User's recommendation: Eharmony doesn’t stop harassment & verbal abuse & they won’t give you a refund.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Tacoma, Washington
New customer
User's recommendation: Maybe
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy
Preferred solution: I want to be able to use the app
User's recommendation: At this time I would not recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancellation
Hanah Kate Payopanin
200 Sanctuary Drive, Mawson Lakes
SA , 5095
kiitpayopanin@***.com
041534****
18/03/2024
eHarmony, Inc.
Attn: Cancellations
P.O. Box 241810
Los Angeles, CA 90024
USA
Dear Eharmony,
I am writing to request the cancellation of Eharmony subscription associated with my account.
The details are as follows:
Account Name: kiitpayopanin@***.com
Profile ID: EHV8RB58
Service password: Hannah
I already amend my subscription before the renewal date but it's still deducting on my account.
I would like to cancel this Eharmony subscription effective immediately (March 18,2023) I appreciate your prompt attention to this matter and request confirmation of the cancellation in writing.
Please let me know if there are any outstanding obligations or procedures I need to follow to complete the cancellation process.
I would also appreciate any information regarding potential refunds or credits for unused portions of the service.
Thank you for your understanding and cooperation in processing this cancellation request. If you require any further information, please do not hesitate to contact me at kiitpayopanin@***.com.
Preferred solution: I want you to cancel my subscription as much as possible.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel my subscription too eharmony
- In my eyes no
- Waste of time and money
Preferred solution: Full refund
User's recommendation: Don’t waste your time time on this are. Save your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost 240k with scammers in this site
- Not safe
Preferred solution: Talking with lawyers
User's recommendation: Make sure no scammers in this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To cancel and get a refund
I made a payment, but i cant chat
- Unsure yet
- Unsure
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel membership
- Ugly women
- Non existent customer service unlawful billing practices
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To cancel my membership and account
User's recommendation: Make sure that you as a mmber of eHarmony you can access the future partners.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund needed
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to stop Membership
- Maybe find someone
- Expensive & very low numbers of men
Preferred solution: Full refund
User's recommendation: Expensive & hard to unerstand the breakdown of personlitiy
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