eHarmony Reviews

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eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
eHarmony - Cancel all subscriptions; severe all ties
Update by user Oct 18, 2020

Company fixed the issue and I have been provided with full refund.

Update by user Oct 18, 2020

EHarmony does automatic billing for the ENTIRE YEAR’S subscription. I caught the renewal, canceled only a few days after the renewal posted and they refused my refund several times. I asked PayPal to intervene-they did nothing; then my credit card company finally got...

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5 comments
#2102846

I joined eharmony today and after a few hours I saw that this was not for me. I tried to cancel my Premium Subscription and was told I couldn’t????

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Resolved
ID
#2176606 Review #2176606 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • 0 likes
Cons
  • Price
  • Membership renewed without my approval
  • Attitude about resolving their problems
Loss
$839
Preferred solution
Transparent billing and contact information
New Reviewer

Cancel membwrship

Dial tone when contacting customer service... photos are covered unless you pay, and I thought it was free in general. Seems like all the participants talk to a lot of woman on the regular, and not to actually find love. IDK my ego was shot for sure
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ID
#3290236 Review #3290236 is a subjective opinion of poster.
Loss
$80
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No access to eharmony and subscribed

I have signed up with eharmony on Saturday 15 January 2022 but cannot get access to it, have sent numerous emails and tried to contact 0800 028 **** and only get an answer machine. What is going on. Please contact me Camilla
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ID
#3289391 Review #3289391 is a subjective opinion of poster.
Location
Halifax, England
Preferred solution
Full refund

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New Reviewer
I had heard great things about this site and was keen to get onto it. But no matter which credit card I used, my payment wouldn't go through. I contacted customer service and it has been more than 48 hours with no response. A great indicator of how you'll be treated on...
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ID
#3288550 Review #3288550 is a subjective opinion of poster.
Preferred solution
There was no option to choose 'no action needed'. I haven't paid for my membership and wizened up due to the reasons mentioned so this is just to inform others and prevent them from making the same mistake.
New Reviewer

Cancellation

I called various number and times, calls can not be completed as dialed. Just wanted to talked to someone.
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ID
#3287692 Review #3287692 is a subjective opinion of poster.
Location
Lebanon, Ohio
Preferred solution
Cancel subscription
New Reviewer

I have been having issues with my account and no one is assisting me to solve my issues

Few days I am not getting any matches and I have been charged in full my a account is not working I am not able to View any matches I need help
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ID
#3287358 Review #3287358 is a subjective opinion of poster.
Location
San Diego, California
Cons
  • Poor service
Loss
$450
Preferred solution
Full refund

I need a full refund

your service sucks, i have not encountered 1 person i would want to date and you keep charging me even after i have canceled my subscription and now you .92have forced my account into overdraft you owe me $77.92. if you do not refund the money I will Declaire its fraud
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ID
#3286979 Review #3286979 is a subjective opinion of poster.
Location
Indian Trail, North Carolina
New Reviewer

Cancellation

I tried several times to cancel my subscription and have written to customer service, but have yet to hear from anyone.
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ID
#3283359 Review #3283359 is a subjective opinion of poster.
Preferred solution
Cancellation of subscription

Cancel account

Need to be careful. Steps to cancel how is the question. Can you tell me how or do it for me please let me know

User's recommendation: Be careful on how to cancel.

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ID
#3281531 Review #3281531 is a subjective opinion of poster.
Location
Mississauga, Ontario

Cancel account

I know what know how to cancel my membership, there is no email or phone number to proceed. Where do I get such info
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ID
#3281520 Review #3281520 is a subjective opinion of poster.
Location
Mississauga, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want a refund

this is the worse site ive ever been on. I got a few men i matched with the day I signed up and never any new ones since then. I know theres more people who live in my area this is a big city Please refund my money. Alot of scams also

User's recommendation: try first without paying.

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ID
#3279758 Review #3279758 is a subjective opinion of poster.
Location
Richmond Hill, Georgia
Loss
$250
Preferred solution
Full refund
New Reviewer

Cancellation

Filed for bankruptcy, I have to cancel due to filing bankruptcy. I have not had much luck on the dating site. No longer have the resources I used to have.
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ID
#3277322 Review #3277322 is a subjective opinion of poster.
Location
Lithonia, Georgia
Cons
  • Customer service irresponsive
Loss
$400

Trying to get in touch

Cancel account. I cant afford it! Please cancel asap. Financial hardship in my life and I cannot afford.
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ID
#3277220 Review #3277220 is a subjective opinion of poster.
Location
Carrollton, Mississippi
New Reviewer

Wanting a refund

No telephone number worked...they are unreachable by phone. Nothing else to say. Mmmmmmmmmmmmmmmmmmmmm..
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ID
#3277009 Review #3277009 is a subjective opinion of poster.
Location
Brooklyn, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over charged me for subscription; doesn’t really vet their members.

I signed for a 6 mos membership for approximately $70 and was GIVEN and CHARGED for a year at $140. When contacted said there was nothing they could do.

User's recommendation: Find another dating site.

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ID
#3276977 Review #3276977 is a subjective opinion of poster.
Pros
  • Easy way to meet people
  • Meet
Cons
  • Scams
  • No service
Loss
$70
Preferred solution
Price reduction

I need help

Again. I have written my issue several times and no resolution . You all are avoiding to help me. I have asked you all to cancel my renewal subscription. I am 76 and cannot get around your system. Actually I should get a refund . I cannot use this site. Its to hard for me.

User's recommendation: At this time no.

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ID
#3276682 Review #3276682 is a subjective opinion of poster.
Location
Chicago, Illinois

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