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I am so angry! I signed up with eharmony for the 3 month subscription and they just auto-renewed my membership which 1. I didn't want and 2. they have no option for a refund after they auto-renew your membership! I find this to be very shady business practices as...
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Anonymous
Anonymous

I had an auto renew charge which I had checked days prior to ensure it wasn't turned on, contacted them and they said as per their terms and conditions no refunds, so I just c...

Anonymous
Anonymous

It done to same thing to me!!!! This is unfair!!!!!! What I can do?

#331833
They gave me an email to get in contact with I put in the issue that needs to be solved I simply want to get off of Harmony I no longer want to be on the dating site I'm trying to take down my profile because someone out there stole my pictures and profile and they are...
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Anonymous
Anonymous

I’m sorry however I don’t know how to refer to you except, user56527783. If we had given you an email address regarding your concern as to you profile, it should have been, ma...

eharmonyCC
eharmonyCC
Eharmony Verified Representative

I’m sorry however I don’t know how to refer to you except, user56527783. If we had given you an email address regarding your concern as to you profile, it should have been, ma...

#1172405
Eharmony - To whom this may concern
I order the service i would like ny money back my name is donnika Williams 2056754131
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Donnika, I’m sorry you wish to leave our services however let me hopefully address any matters as to our services that you may need help with. Our standard refund time frame i...

#1181369
Wasted my money. Compatibility is a joke. Almost no activity. Matches are ridiculous. You can't search to make a decision for yourself as a grown adult, you have to wait for their matches....that aren't a match. They especially go outside the parameters of distance and...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

eharmony works a bit different than other sites as we deliver compatible matches to you, instead of allowing our members to browse through profiles. If you have received a mat...

1.0
I didn't like
  • Anything about it
#1140458
I used eharmony for several years, I will say that I did get a few messages back and I did meet someone who was real from eharmony, however I had over 400 matches and maybe 10 messaged me back now it’s getting to expensive for my bank account so I just need to cancel...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

This sounds like you were successful as to our services. Congratulations. If you would like a copy of your History of Communication with your match, let me know. Just to let y...

2.6
#1187529
Tried to register but after giving bank details also not getting registered.
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hmmm, that’s not good. You may wish to either clear your browsers cache or consider using another browser. Have you tried using our app? You can download our app through eithe...

#1190835
I was charged 40 dollars for service that i didnt want i havent been in eharmony for monthes and all of a sudden im being charged again i want off this site and my credit card reimburussed
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

We do have a renewal process and this is fundamentally for our members benefit so that their communication with their match is not interrupted. We provide full details of this...

#1188224
You charged my account 24.99 on January 23. My account is closed and my original agreement was a one time payment of $89 for six months which I was already billed for. I would like a refund of this 24.99
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

This charge in question sounds like our one of our premium service, Incognito, the feature allows you to view your matches anonymously. Typically, when you view a match, they ...

#1181921
Joined Jan Cancelled feb Less than one month and they want a year payment Called customer service and ALETHEA tells me I can’t speak to a supervisor After persistence I am transferred to TERESA who also does not have any help except to send email asking why and telling...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Your experience with our services is very important to us. I would like the opportunity to help you as well examine your account’s subscription status. It sounds like you may ...

2.4
#1188329

Contact Eharmony

Mailing Address:
eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States
Phone:
(844) 544-3175
More
Haven’t used it for 3 years and they still charge you every month total rip off
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi, this is a concern to me as to your services, three years is a long time, we can only charge your account with your permission. I would really like to address your concern ...

3.0
#1170736