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Eharmony - Cant log in
Eharmony - Cant log in
Grest.please ad photos to Lauramariekroh@gmail.com
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi there - we can help you get back into your account. Please contact us at: (844) 544-3175 We are available between 8am - 5pm Pacific, Monday - Saturday. We are also availabl...

5.0
#1349256
Eharmony - Not receiving emails
Not receiving emails noFeedback from match
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Thank you for your feedback, I'm sorry to hear you've had any issues on the site. Is your concern regarding a lack of communication or are you not receiving email notification...

#1347035
I cant log in. I forgot password and the email I used isnt accessible anymore for me to obtain any info from.
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Hi there - we can help get you back into your account! Our live chat team is available Monday- Friday between 6am - 10pm Pacific Standard Time. Please contact us at www.eharmo...

#1342157
No don’t want my subscription to renew
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear WistfulBumbleBee245, You can turn off the automatic renewal feature on your account by going to Account Settings - Billing and choosing to "cancel". It will walk you thro...

#1335922
I’ve been on Zoosk and Match and by far they are the best. Eharmony sends me a couple matches a day and they either live very far away or there are old unattractive men. Don’t get on there !
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear Anonymous, I'm sorry to hear you haven't been happy with your matches. We do send fewer matches than other sites, but that's because our system is doing the work of weedi...

#1331583
Trying to report a hacked account not mine someone else's calling customer service the call gets disconnected 2 times what do I do now
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear WeakSnail, I'm sorry to hear you had any trouble reaching our Customer Care team. If you have any match concern, you can follow the steps in this Help FAQ: https://help-s...

3.1
#1324823
Why does eharmony not follow my preferences for matches? Why is compatibility tab missing on matches I receive directly from eharmony members, and not through eharmony daily matches?? I called eharmony customer service today, and was disconnected twice. The third time...
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear FiveKiwi, I'm sorry to hear you've had any concerns regarding your matches. The matching process at eharmony is based on our patented 29 Dimensions of Compatibility and y...

#1323038
I tried to get into your site but I must have went there once before because it won't let me go any farther because they say my email already exists in their file but I can't click forgot password cuz it still won't do it I'd appreciate a call if you wouldn't mind at...
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Anonymous
Anonymous

The forgot password does not work IDIOT. Email was also changed

eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear DisastrousWhaleShark994, I'm sorry to hear you had any trouble accessing your account. If you are still having any trouble logginging in, and the "Forgot Password" link i...

#1320803
Eharmony - Can't login in to my account
Can't login in to my account..I need help...thanks
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Anonymous
Brad

Unable to login to eharmony. When I tried it said invalid password or username. Both username and password are correct. I try to follow the steps to reset password and don’t g...

eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear SilentCaimanLizard, I'm sorry to hear you've had any trouble logging in to your account. I'd be happy to help if you're still having trouble. Please email us at membercar...

#1314285

Contact Eharmony

Mailing Address:
eHarmony, Inc.
10900 Wilshire Blvd., FL 16
Los Angeles, California 90024
United States
Phone:
(844) 544-3175
More
Technical difficulties they say they said call back in 30 minutes
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eharmonyCC
eharmonyCC
Eharmony Verified Representative

Dear Submissivekoala, I'm sorry to hear you had any trouble logging in. We did experience a site outage yesterday which prevented members from logging in. That issue was resol...

3.4
#1312893