I entered an Invalid email when I joined. Now I can't get back on my account

The issue was fixed. Good and quick communication, Bery professional. Work with me and for me. All is good. Thank you for your quick service in this matter.

User's recommendation: One of the better dating sited.

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ID
#3475455 Review #3475455 is a subjective opinion of poster.
Location
De Soto, Missouri

Monthly

I believe that I found someone special thanks to eHarmony!!!! Yay!!! In this instance is the 3 months necessary? I get that you never know what will happen; however, I believe that a customer should have the option of renewing monthly as opposed to fulfilling a three month obligation. However, at the end of the day I am so very pleased with this avenue of bringing two people who would have never known each other together! Many thanks!
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ID
#3256493 Review #3256493 is a subjective opinion of poster.
Location
Hammond, Louisiana
New Reviewer

Refund money

eHarmony - Refund money
I started my account on 10/6/21, and I didn't realize that eHarmony would withdraw 40 dollars from me and U would like a refund please
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ID
#2944005 Review #2944005 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

Changed profile

Eharmony sorted it all out promptly. I had written them quite a few emails and they sorted it out in a systematic manner which achieved a satisfactory result for me.

User's recommendation: Eharmony sorted out my concerns in a prompt manner.

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ID
#2906678 Review #2906678 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

Have not been able to access the site I am looking for love and I am so disappointed in the fact that all my attempt to access the site has been to non performance ant they either train their staff i

Not accessing the site I am bisexual but only looking for females companions I am 53 so my range is from 18-65 retirement age .

User's recommendation: Be careful in giving your info.

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ID
#2897490 Review #2897490 is a subjective opinion of poster.
Pros
  • Meeting new folks you show you best sides always be considered
  • It takes time to make a lasting love and find true love
Cons
  • I hate falling in love
Loss
$100
Preferred solution
A reduction in the monthly fees and full access to women or men in my age range . A desire a relationship not looking for dates!
New Reviewer

Not happy

First saw a pending transaction in bank account with no supporting email Phoned bank and then phoned PayPal and asked what it was they told me the names and some details about the company I asked for the transaction to be cancelled I was asked to how PayPal as showing as a true transaction in the account My money was taken yesterday I have now cancelled a holiday for Monday in Worcester as that was spending money
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ID
#2836098 Review #2836098 is a subjective opinion of poster.
Loss
$100000
Preferred solution
Full refund

Canceling my service

I havent heard anything else if I do I will immediately contact you so thank you Its amazing how this was able to be handled in such a short notice considering I tried to reach out to them continuously to get the matter settled
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ID
#2700842 Review #2700842 is a subjective opinion of poster.
Location
Columbus, Ohio

I like the site. It’s easy to do the profile and personality questions. It does work to find love… you just have to be patient and know that not all matches are good ones.

I found love and thats awesome! But its not an easy task when you want to cancel. It took 2 days of trying to get my account canceled and my profile deleted.

User's recommendation: Be patient with the dating process. It’s so different from when I was younger.

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ID
#2665045 Review #2665045 is a subjective opinion of poster.
Pros
  • It does work
  • Professional looking app
Cons
  • Hard to cancel
  • No people in my area

I trying to get the price on how much it cost

I being trying to see how much cost to get on eHarmony because I can't talk to anyone because can not find out the price
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ID
#2628687 Review #2628687 is a subjective opinion of poster.

Not pissed at all. Want to cancel next year payment

Want to cancel subscription not pissed. I do not want another year. One is enough. Please cancel my subscription for next year. I will not be using as I found love

User's recommendation: Great site.

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ID
#2628076 Review #2628076 is a subjective opinion of poster.
Location
North Bay, Ontario

Scam Profile

Mari 46 from Lynnfield, MA is a scam I believe . She was asking me about my sexual past - scary - when I wouldnt answer her questions, she blocked me - said she has no intentions of meeting anybody on here - strings men along, then blocks them
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ID
#2625813 Review #2625813 is a subjective opinion of poster.
Pros
  • Good possibilities
  • Some choices
Cons
  • Scammers

Can’t get into my account

I bought a new phone Im downloading my account to this phone or the app but I cant get in it because the verification code its trying to send me goes to my old phone which I dont have anymore so I cant get into my account how do I get in my account
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ID
#2576463 Review #2576463 is a subjective opinion of poster.
Location
Glenpool, Oklahoma
New Reviewer

I thought bI cancelled but they took it out 19.19 making my account over drawn and over amount charges

Too out I guess the amount do for membership When thought I cancelled and it made me overdrawn and paid the overdrawn charged 30.00 dollars.Please look into my membership
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ID
#2394777 Review #2394777 is a subjective opinion of poster.
Service
Eharmony Membership
Pros
  • Good matches
  • Matches goodnight
Loss
$49
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need to talk

I need to talk to someone because I don't remember my password to my eHarmony account and I know my email but it tells me that it is sent to my email so I can Change my password
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ID
#2199792 Review #2199792 is a subjective opinion of poster.
Preferred solution
I can not remember my password to my account
New Reviewer

I would like to know if you have if you have less months to offer?

No answer and the phone began to beep as if the line was busy....only want one month to start
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ID
#2100862 Review #2100862 is a subjective opinion of poster.
Service
Eharmony Membership

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