Unclaimed
eHarmony
Reviews and Complaints
510K
CLAIMED LOSSES
2.8K
TOTAL REVIEWS
140K
PAGE VIEWS
12
ISSUES RESOLVED
eHarmony Reviews
I entered an Invalid email when I joined. Now I can't get back on my account
The issue was fixed. Good and quick communication, Bery professional. Work with me and for me. All is good. Thank you for your quick service in this matter.
User's recommendation: One of the better dating sited.
ID
Location
De Soto, Missouri
Monthly
I believe that I found someone special thanks to eHarmony!!!! Yay!!! In this instance is the 3 months necessary? I get that you never know what will happen; however, I believe that a customer should have the option of renewing monthly as opposed to fulfilling a three month obligation. However, at the end of the day I am so very pleased with this avenue of bringing two people who would have never known each other together! Many thanks!
ID
Location
Hammond, Louisiana
New Reviewer
Refund money
I started my account on 10/6/21, and I didn't realize that eHarmony would withdraw 40 dollars from me and U would like a refund please
ID
Loss
$40
Preferred solution
Full refund
Changed profile
Eharmony sorted it all out promptly. I had written them quite a few emails and they sorted it out in a systematic manner which achieved a satisfactory result for me.
User's recommendation: Eharmony sorted out my concerns in a prompt manner.
ID
Location
Sydney, New South Wales
New Reviewer
Have not been able to access the site I am looking for love and I am so disappointed in the fact that all my attempt to access the site has been to non performance ant they either train their staff i
Not accessing the site I am bisexual but only looking for females companions I am 53 so my range is from 18-65 retirement age .
User's recommendation: Be careful in giving your info.
ID
Pros
- Meeting new folks you show you best sides always be considered
- It takes time to make a lasting love and find true love
Cons
- I hate falling in love
Loss
$100
Preferred solution
A reduction in the monthly fees and full access to women or men in my age range . A desire a relationship not looking for dates!
New Reviewer
Not happy
First saw a pending transaction in bank account with no supporting email Phoned bank and then phoned PayPal and asked what it was they told me the names and some details about the company I asked for the transaction to be cancelled I was asked to how PayPal as showing as a true transaction in the account My money was taken yesterday I have now cancelled a holiday for Monday in Worcester as that was spending money
ID
Loss
$100000
Preferred solution
Full refund
Canceling my service
I havent heard anything else if I do I will immediately contact you so thank you Its amazing how this was able to be handled in such a short notice considering I tried to reach out to them continuously to get the matter settled
ID
Location
Columbus, Ohio
I like the site. It’s easy to do the profile and personality questions. It does work to find love… you just have to be patient and know that not all matches are good ones.
I found love and thats awesome! But its not an easy task when you want to cancel. It took 2 days of trying to get my account canceled and my profile deleted.
User's recommendation: Be patient with the dating process. It’s so different from when I was younger.
ID
Pros
- It does work
- Professional looking app
Cons
- Hard to cancel
- No people in my area
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I trying to get the price on how much it cost
I being trying to see how much cost to get on eHarmony because I can't talk to anyone because can not find out the price
ID
Not pissed at all. Want to cancel next year payment
Want to cancel subscription not pissed. I do not want another year. One is enough. Please cancel my subscription for next year. I will not be using as I found love
User's recommendation: Great site.
ID
Location
North Bay, Ontario
Scam Profile
Mari 46 from Lynnfield, MA is a scam I believe . She was asking me about my sexual past - scary - when I wouldnt answer her questions, she blocked me - said she has no intentions of meeting anybody on here - strings men along, then blocks them
ID
Pros
- Good possibilities
- Some choices
Cons
- Scammers
Can’t get into my account
I bought a new phone Im downloading my account to this phone or the app but I cant get in it because the verification code its trying to send me goes to my old phone which I dont have anymore so I cant get into my account how do I get in my account
ID
Location
Glenpool, Oklahoma
New Reviewer
I thought bI cancelled but they took it out 19.19 making my account over drawn and over amount charges
Too out I guess the amount do for membership When thought I cancelled and it made me overdrawn and paid the overdrawn charged 30.00 dollars.Please look into my membership
ID
Service
Eharmony Membership
Pros
- Good matches
- Matches goodnight
Loss
$49
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed to talk
I need to talk to someone because I don't remember my password to my eHarmony account and I know my email but it tells me that it is sent to my email so I can Change my password
ID
Preferred solution
I can not remember my password to my account
New Reviewer
I would like to know if you have if you have less months to offer?
No answer and the phone began to beep as if the line was busy....only want one month to start
ID
Service
Eharmony Membership
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