
eHarmony
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill being charged
Talk to a real person representative. I'm being charged still, and I want this to stop.
I want to get out of this eHarmony. I need to talk to a real person, a real representative, a real human.
- Can not talk to human in customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my subscription and did not want another charge on my credit card
I do not want any charge on my card. Do not charge my card.
I did not want to continue my subscription and did not find the service useful.
Please do not charge my card. I do not want to continue with your services.
- No comments
- No comment
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Potential scam
My picture was replaced with that of another woman and my profile was altered. I rereplaced the picture and the other womans picture emerged in less than 24 hours.
Eharmony has not responded to multiple texts to their customer service department. It has been impossible to reach them by phone.
User's recommendation: Do not use this site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy can’t I sign in to my account
EHarmony is sending me (supposedly)
a link to reset password but I never get it.
It is not going to spam, email address is correct. No known explanation.
Why cant I talk to them by phone?
- Not refined enough searches
- Expensive
Preferred solution: Deliver product or service ordered
User's recommendation: Have not been happy with this site and it is expensive.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |No feedback whatsoever
Ive asked them to discontinue my service, but Ive been ignored since Ive asked them. Nothing is happening with this service.
I have not made any connections or even talk to anyone. I no longer want this service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy with the service
Can't talk to a human and I need to change my height on my profile and find out how to find women to date.dont go to eharmony
- There customer service is sketchy i call their toll free number it rings once then goes to the busy signal
Preferred solution: Cancel my membership or be able to talk to someone.i have lost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Why can’t I sign in to my account
I forgot password and tried to change.
Requested link to change email.
Tried more than once to get link. Eharmony said a link is being sent to your email allowing you to change password but I never got link.
Has not been resolved as of yet.
User's recommendation: Do not sign up on this dating site. Poor customer service, can’t talk to anyone and dating site is costly and results is poor.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Checking a contact for fraud
No further comments about the subject your is lousy customer service is not worth a damn all I got was a runaround from it !!!
- You make your own profile
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProfiles getting blocked immediately
Every time I get matched, the profile gets blocked almost immediately. I would like to know. At this rate, I won't get a chance to meet anyone.
Preferred solution: A reason ad to why every profile gets blocked.
User's recommendation: Don’t waste your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service
Trying to get a hold of the customer service phone number does not exist. How convenient when trying to call somebody to make sure that you have canceled your membership.
- Every thing
Preferred solution: My subscription canceled
User's recommendation: Don't waste your time or money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFound two ladies I was interested in and cannot get back to them
Can't operate the site. Cannot figure out how to get back to people.
Don't know how to fill out my profile.
I want to date women between 50 and 65, it is ridiculous. You have to have a certain amount of symbols to leave a message, to have at least 100 characters in there now.
- Saw some nice ladies and sounded real and interestin
- Site is too hard to understand to complicated format needs to be simpler
Preferred solution: Figure out how to get in touch with the two ladies I was interested in Or get my money back
User's recommendation: Make your website easier to maneuver too difficult to figure out for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Technical support
Technical support. Cant sign in to acct.
Cant reach EHarmony.
Receive an email from them but issue is not resolved!!
User's recommendation: Don’t sign up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fake profiles
People trying to scam from Nigeria! Can't every get a connection who wants to meet in person! Just going back to praying and waiting on God!
Please discontinue my account before renewal on April 19th!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unable to subscribe
I have not been able to subscribe to eHarmony. I have tried a number of times, without success.
Why is it so difficult?
This is not a good omen regarding the service's dependability. Also, I have sent several emails regarding the situation and received no response.
Preferred solution: I would like to get subscribed
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