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Wife illegally on e harmony

1.0
Details
Wife Victoria Kennedy age 43 resides in New Bern NC could be alias Tori email chungtori20@***.com is one used for e harmony she has an obsession with dating sites and is currently being seen by a mental health doctor here in New Bern NC which is fresh start mental behavior. She is married and is not legally separated and resides with me her husband and 4 children. She is also seeing this doctor due to being caught up with a romance scammer from another dating site and has sent him 15,170.00 in steam cards so I need her removed and blocked please

User's recommendation: Customer service has given 0 response to my issue.

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ID
#2219878 Review #2219878 is a subjective opinion of poster.
Location
New Bern, North Carolina

Cancellation

1.0
Details
Canceled membership but still getting billed. Can not reach someone by phone to resolve issue.

User's recommendation: Do not use eharmony.

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ID
#2217968 Review #2217968 is a subjective opinion of poster.
Service
Eharmony Membership
Loss
$1
Preferred solution
Stop billing me when my membership is paid up and canceled.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Been unable to LOG IN for over a month now.

Eharmony - Been unable to LOG IN for over a month now.
Eharmony - Been unable to LOG IN for over a month now.
have told your company numerous times re Log in problems an it is STILL not FIXED daveslake47@***.com
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ID
#2216914 Review #2216914 is a subjective opinion of poster.
Service
Eharmony Online Dating
Pros
  • No comment
Cons
  • Fail to do what they claim they do
Loss
$40
Preferred solution
Deliver product or service ordered

Not a happy camper

Customer service did not answer. I had issues about e harmony I never had any date and I was talking to scam. They send picture to them not same person. Im not happy. I ask to send my refund back. They are taking my money off my checking account. I will put on bad name. New letter Whom will read this letter I hope youll do some thing about it. Thank you.
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1 comment
Shirlene
#1934386

I share your pain. Just wish Eharmony could reflect on it and gain some insight on other people’s experiences. I hope things get better for you

ID
#2216575 Review #2216575 is a subjective opinion of poster.
Location
Portland, Oregon
Loss
$108
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Many problems

I have not been able to log in to my eharmony account Your website is not user friendly I want to discontinue service
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1 comment
Shirlene
#1934387

I so recommend Our Time. I’ve only had great Experiences with them.

ID
#2216550 Review #2216550 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

Same Matches After You Delete Them

1.4
Details
All below is *** From My experience you keep getting the same matches over and over after you delete them. Permanently remove this contact from my matches? What exactly happens when I delete another members profile? We will ensure that this profile no longer appears in your matches. Even after changing your search criteria, this profile will never again appear in your list of matches. Your profile will no longer be shown to this member. The deletion process is of course totally anonymous. The other member will be unaware of it. Please note that this procedure cannot be undone. Afterwards, you will no longer be able to communicate with this member anymore in the future.

User's recommendation: Eharmony is not what it seems! TRUST ME.

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1 comment
Shirlene
#1934388

Our Time has worked well if you want to check it out? I would never recommend Eharmony to my worst enemy unless they changed their Customer Ethical ways

ID
#2215612 Review #2215612 is a subjective opinion of poster.
Location
Houston, Texas

Cancel my subscription

No complaints just want to cancel my subscription! I have been trying for a week
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1 comment
Shirlene
#1934389

Don’t feel alone, sadly too many people are experience this same tragedy and there doesn’t seem to be an adequate solution. I’m sorry for you negative experience as well

ID
#2215528 Review #2215528 is a subjective opinion of poster.
Preferred solution
Cancel my subscription and stop charging me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.0
Details
Eharmony - Im being charged and I canceled
Eharmony - Im being charged and I canceled
Eharmony - Im being charged and I canceled
On September 2, 2020, I got charged for $35 and I cancelled my subscription because I was not using it so there was no point in having to pay $35 for something I don't use. And now, a month and 5 days later I get Another charge for $35!! When I say I want to cancel,...
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1 comment
Shirlene
#1934391

I have posted a similar negative review. It’s sad Eharmony hasn’t taken notice and or acknowledged anyone or anything in any way.

I don’t think they ever heard the expression you get more with kindness.

Everyone deserves a 24-72 hour grace period. I’m sorry for your experience.

ID
#2215187 Review #2215187 is a subjective opinion of poster.
Product
Eharmony Premium Subscription
Cons
  • Autorenewal does not turn off
  • Does not care for users experience
  • No phone answer
Loss
$34
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Eharmony charging without being a member

Eharmony charging without being a member
Need full refund for taking money without me having an account. 4 payments of 67.99 was taken.

User's recommendation: Do not use.

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1 comment
Shirlene
#1934393

I don’t think emailing, calling or any form of contact with Eharmony will have any effect. I’ve even tried to put stop payment on them and they have slipped their clause in their they we cannot do that.

I will forever read the fine print and be more cautious.

I’m sorry for your experience I guess they want us to go by the saying : Live and Learn. Not Live and be Happy

ID
#2214181 Review #2214181 is a subjective opinion of poster.
Location
Coventry, Rhode Island
Verified Buyer

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Eharmony - Overcharged
Eharmony - Overcharged
Eharmony - Overcharged
Eharmony - Overcharged
Hello . I agreed to sign up for the 6 month service and to be billEd for the first 3 of the six month service. I also went ahead and cancelled the automatic renewal. I have been billed 4 times the first was: 7.13.20 (51.64) 2nd time: 8.14.20 (51.64) 3rd time: 9.14.20...
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1 comment
Shirlene
#1934395

I’m sorry for what you are going through. Seems like everyone is experience similar situations. Hopefully someone will read all of these one day and reach out to Eharmony making them honor reasonable requests within a reasonable time.

ID
#2214051 Review #2214051 is a subjective opinion of poster.
Location
Redmond, Washington

Regarding discount code

No.. need to speak to someone about a discount code offer I received.
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1 comment
Shirlene
#1934396

Sorry to hear your troubles. Personally, I don’t believe you will ever hear from Eharmony- like ever.

I highly recommend a reputable company.

I have had better experience with Our Time if this helps. Eharmony does not have Customer Service Ethical Practices

ID
#2214032 Review #2214032 is a subjective opinion of poster.
Preferred solution
Price reduction

Billing matter

The phone number doesnt even work so now, I am even more pissed!

User's recommendation: Don’t join.

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ID
#2213961 Review #2213961 is a subjective opinion of poster.
Location
Thousand Oaks, California

Want my money back

I have stop using this app but you guys have taken from my account details
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ID
#2212466 Review #2212466 is a subjective opinion of poster.
Location
Seattle, Washington
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Still no response or reimbursement

Eharmony - Still no response or reimbursement
Eharmony stole 4 payments of $67.99 without me even being a customer. I demanded my money back nicely at first then they said they Can't because the email is not associated with the account. . . NO *** I DON'T HAVE AN ACCOUNT! After seeing my messages they thought it was funny to reimburse me one cent. I have pictures to prove that they literally gave me 1 penny out of $271 that they owe me. They left me with no choice but to contact my attorney

User's recommendation: do not do business with this company, there are plenty of fish in the sea!

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ID
#2212446 Review #2212446 is a subjective opinion of poster.
Location
Boston, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to rep

Unsubscribe!!! Nothing. I just am not satisfied with the service. Unsubscribe me.

User's recommendation: Don't wast your money or time.

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ID
#2210219 Review #2210219 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
Just unsubscribe me.