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eHarmony

eHarmony
Reviews and Complaints

www.eharmony.com
What is your customer experience with eHarmony?
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Michele V Ehd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still being charged

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Talk to a real person representative. I'm being charged still, and I want this to stop.

I want to get out of this eHarmony. I need to talk to a real person, a real representative, a real human.

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Loss:
$36
Cons:
  • Can not talk to human in customer service

Preferred solution: Full refund

James C Rro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I canceled my subscription and did not want another charge on my credit card

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I do not want any charge on my card. Do not charge my card.

I did not want to continue my subscription and did not find the service useful.

Please do not charge my card. I do not want to continue with your services.

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Pros:
  • No comments
Cons:
  • No comment

Preferred solution: Full refund

Nevan Hhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nokomis, Florida

Potential scam

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My picture was replaced with that of another woman and my profile was altered. I rereplaced the picture and the other womans picture emerged in less than 24 hours.

Eharmony has not responded to multiple texts to their customer service department. It has been impossible to reach them by phone.

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User's recommendation: Do not use this site.

Kathy S Hxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why can’t I sign in to my account

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EHarmony is sending me (supposedly)

a link to reset password but I never get it.

It is not going to spam, email address is correct. No known explanation.

Why cant I talk to them by phone?

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Cons:
  • Not refined enough searches
  • Expensive

Preferred solution: Deliver product or service ordered

User's recommendation: Have not been happy with this site and it is expensive.

Josua Qqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

No feedback whatsoever

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Ive asked them to discontinue my service, but Ive been ignored since Ive asked them. Nothing is happening with this service.

I have not made any connections or even talk to anyone. I no longer want this service.

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Bradly W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not happy with the service

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Can't talk to a human and I need to change my height on my profile and find out how to find women to date.dont go to eharmony

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Loss:
$11
Cons:
  • There customer service is sketchy i call their toll free number it rings once then goes to the busy signal

Preferred solution: Cancel my membership or be able to talk to someone.i have lost

Kathy S Hxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mccomb, Mississippi

Why can’t I sign in to my account

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I forgot password and tried to change.

Requested link to change email.

Tried more than once to get link. Eharmony said a link is being sent to your email allowing you to change password but I never got link.

Has not been resolved as of yet.

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User's recommendation: Do not sign up on this dating site. Poor customer service, can’t talk to anyone and dating site is costly and results is poor.

Davyn Ovt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Checking a contact for fraud

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No further comments about the subject your is lousy customer service is not worth a damn all I got was a runaround from it !!!

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Pros:
  • You make your own profile
Frank P Yvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Profiles getting blocked immediately

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eHarmony - Profiles getting blocked immediately
eHarmony - Profiles getting blocked immediately - Image 2
eHarmony - Profiles getting blocked immediately - Image 3

Every time I get matched, the profile gets blocked almost immediately. I would like to know. At this rate, I won't get a chance to meet anyone.

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Preferred solution: A reason ad to why every profile gets blocked.

User's recommendation: Don’t waste your money.

Braelee Kji
map-marker Doylestown, Pennsylvania

Try to talk to consumers service

eHarmony - Try to talk to consumers service

I was chatting with a girl who was a scammer and she deleted my account how do I get it back I will call my bank to stop my next payment ASAP

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User's recommendation: Stay away from eharmony

Robert S Pwp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible service

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Trying to get a hold of the customer service phone number does not exist. How convenient when trying to call somebody to make sure that you have canceled your membership.

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Cons:
  • Every thing

Preferred solution: My subscription canceled

User's recommendation: Don't waste your time or money

Jamie H Jit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Found two ladies I was interested in and cannot get back to them

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Can't operate the site. Cannot figure out how to get back to people.

Don't know how to fill out my profile.

I want to date women between 50 and 65, it is ridiculous. You have to have a certain amount of symbols to leave a message, to have at least 100 characters in there now.

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Pros:
  • Saw some nice ladies and sounded real and interestin
Cons:
  • Site is too hard to understand to complicated format needs to be simpler

Preferred solution: Figure out how to get in touch with the two ladies I was interested in Or get my money back

User's recommendation: Make your website easier to maneuver too difficult to figure out for me

Kathy S Hxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ridgeland, Mississippi

Technical support

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Technical support. Cant sign in to acct.

Cant reach EHarmony.

Receive an email from them but issue is not resolved!!

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User's recommendation: Don’t sign up

Christy H Nsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Livingston, Texas

Fake profiles

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People trying to scam from Nigeria! Can't every get a connection who wants to meet in person! Just going back to praying and waiting on God!

Please discontinue my account before renewal on April 19th!

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Resolved
Gary W Hyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Unable to subscribe

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I have not been able to subscribe to eHarmony. I have tried a number of times, without success.

Why is it so difficult?

This is not a good omen regarding the service's dependability. Also, I have sent several emails regarding the situation and received no response.

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Preferred solution: I would like to get subscribed