Not resolved

My account was hacked and the email and password changed. I would like to have my original email reactivated.

The original email is

Someone changed it without my authorization or permission. The email the account was changed to is

Product or Service Mentioned: Eharmony Account.

Reason of review: Damaged or defective.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Mar 05.
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Mine was just hacked today!


I received emails from Harmony stating that I uploaded an inappropriate pictures. I haven't been using eharmony for a year now.


Hacked this morning. The idiot changed my eharmony contact email.

Spent time on chat this morning where a Corrine said it would take 3-5 business days. Asked for a supervisor who said 24-48 hours to receive an email from support to complete the process.

Called customer support and spoke to a gift that said it would take 24-48 hours to receive the email. Eharmony is worthless


My account was hacked last night. I wrote emails and tried to call. It's Sunday so I can't get in touch with anyone!!


My Eharmony account was hacked on Oct 30, 2018 by


My account was just hacked today, many messages sent to people that I did not send, and nobody else has access to my devices.

to xyz #1566896

Changed my password but that phisher still has access and is sending a phone number to the people and asking them to text. Eharmony is not responding and I can't closed my account because it' s "paid for!! I am continuing to try to reach eharmony but I am concerned that the other people are being phished.

to xyz #1566909

Here's just one of the messages the phisher is sending, "973-400-9207 Text me now"

to xyz #1572388

Same. My account was hacked and somone was on phishing while I was on.


Someone is actively hacking mine now. :( 9/7/18.

They changed profile pics, job title and are sending out messages to all my matches.

I contacted eharmony, was told to wait 3-5 days. Ugh.

Eharmony Verified Representative

Hi, I would urge to contact us immediately as to your situation so that we can investigate what has occurred. This may be an anomaly however it would be best to contact us directly so that we may address what has occurred. Please reach out to me at from the email address associated with your account.

to eharmonyCC #1568658

I was supposed to be contacted within 24 hours. Never happened. Customer service is worthless.

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