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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
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1 comment

eHarmoney canceled my subscription - no reason - no explanation - nothing - I was targeted out of the blue - trying to reach people at eHarmoney but I getting the run around. Why?

Nothing to hide and nothing to be worried about. Send out messages that told people that they think I am fraud - what? Terrible The next thing is - you can't get a hold of anybody. The e-mail letting me know that the account was canceled stated not to reply.

Talked to customer service on the phone and they told me that they would send e-mail with link to customer service and they assured me that they would send e-mail to the account associated - never happened. What is wrong with the company?

Product or Service Mentioned: Eharmony Subscription.

Reason of review: Poor customer service.

I liked: Matching process.

I didn't like: Company policy.

Company wrote 0 public responses to the review from Aug 28, 2017.
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