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This company misleads consumers.You only have three days to get a refund and the site seemed to work fine the first week, but now I get the worst possible matches.

It spent a great deal of time setting this up and it really does not seem to work properly. I can only view matches and I cannot receive messages from these matches. What use is this site? I can see matches for free on lots of sites.

It seems to get harder and harder to navigate.

I would not recommend this site to anyone.I asked for a refund and I am going to work with my credit card company to have the back out this charge.

Review about: Eharmony Online Dating.

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Anonymous
#564366

As nearly as I can tell, eHarmony reusfes to match users with anyone if they admit to some combination of no religious faith, any history of mental illness or interest in same-sex experiences. Out of a dozen acquaintances, I only know one person who was able to make it through the profile process without eHarmony's Sorry but we won't help you. message.Personally, I have no idea how well the site works, because by its criteria, I'm not even fit to try it.

scam_mail_snitch_off
#556829

Please see my comment at "The Web Of Trust" WOT Reputation Scorecard

mywot.com/en/scorecard/domanot.info/comment-50777197#comment-50777197

regarding "e(dis)Harmony" advertising practices.

I truly believe they willingly allow "eHarmony Partner" contracted "Affiliates" to spam-vertize to generate business.

After all, their "Affiliates" are not really under their control, are they!

All they can do is to advise their "Affiliate" to comply with their guidelines (or whatever).

I wonder if "eHarmony" would decline to sign-up a spam generated lead? After all, they do have integrity, do they NOT!

Incidentally, I am still awaiting replies from "eHarmony" about specific complaints on "Affiliate" and/or "eHarmony Partner" spam emails I have received & some which others have received.

We all await with bated breath the clarifying answers from "eHarmony" or their outreach guys(shills), "eH Loyalty Team".

One (the only one) acceptable answer regarding their spam-vertizing "eHarmony Partner" minions, is to hear that all those who send spam are no longer "Affiliate" nor "eHarmony Partner"!

With bated breath we wait ...

Anonymous
#349408

The three day buyer remorse period, and the fact that they wont give any other refunds (unless in case of death or disability which will prevent you from using the service) Is clearly stated in the terms and conditions which are readily available on the site if you scroll down to the bottom and click the link.

I've copy and pasted the entire section on cancelations, and the disclaimer for you. (for some reason the disclaimer has been written in all caps. I hate that.)

Cancellations.

Cancellation At Any Time With No Refund. Except as otherwise stated in this section, you may cancel your registration or subscription to any Services at any time during the term of such registration or subscription or any renewal period by accessing the “Account Settings” page under the “My Settings” option on your membership home page, clicking on “Cancel My Subscription” or “Close Account” link, and providing the information requested. In such case, your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term.

3-Day Cancellation. Regarding the Singles Service, you, the buyer, may cancel the Agreement, without any penalty or obligation, at any time prior to midnight of the third business day following the date of this Agreement, excluding Sundays and holidays. To cancel this Agreement, mail or deliver a signed and dated notice, or...

Cancellation As a Result of Death or Disability. If by reason of death or disability you are unable to receive all Singles Services for which you contracted, you or your estate may elect to be relieved of the obligation to make payments for services other than those received before death or the onset of disability, except as provided in subsection (iii).

If you have prepaid any amount for the Singles Service, so much of the amount prepaid that is allocable to services that you have not received will be promptly refunded to you or your representative.

“Disability” means a condition which precludes you from physically using the Singles Service during the term of disability and the condition is verified in writing by a physician designated and remunerated by you. Written verification from the physician must be presented to eHarmony.

If the physician determines that the duration of the disability will be less than six (6) months, eHarmony may extend the term of the Single Services contract for a period of six (6) months at no additional charge to you in lieu of cancellation.

No Warranties. THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. EHARMONY PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICES OR THE SITE (INCLUDING ALL INFORMATION CONTAINED THEREIN), INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. EHARMONY DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE OR WILL MEET YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. EHARMONY DISCLAIMS LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, THE CONNECTIVITY AND AVAILABILITY OF THE SERVICES.

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